McDonald's

7671 Beechmont Ave, Cincinnati
(513) 231-4665

Recent Reviews

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Isabel Ciampone

Ice cream machine broken, no hand sanitizers worked, waited 20 min for order, no receipt printed either.

J Rich

Got a large Coke today and went in the store so it would be quicker. I had to use the kiosk because they were refusing to accept orders, and it took forever and didn’t print a receipt. Then after waiting for 20 minutes, I went up to the counter to ask if I could just get a cup for my Coke, and I was told they weren’t accepting orders. The entire place is mismanaged and understaffed. Wish there was another one closer for me to go To.

Josh Hickman

There service is terrible every time I go there I don't recommend going here

Austin Prescott

Uncle Joe is the man here! Best service I’ve ever had at a McDonald’s.

L Johnson

Save yourself a headache go somewhere else

Leanne Moorman

My order was correct and on time. And one was free as a birthday gift!

Gregory Swygart

Literally a risk to public health. No soap in the restrooms, hand sanitizer stations don’t work or are empty. No ketchup containers. No workers available to help. Suspect location

john johnson

The quarter pounder I ordered was cold I'm sure you're staff is not following proper procedures every time I visited location had the same results meaning they are consistently doing something wrong

Loui Geraci

The place is not the same as it was. I miss the old building. But besides that I mean why even go here when there is a Wendy’s down the road.

Jeremy Gray

Most of the time when I order food that requires a fork/knife 75% of the time I don't get the utensils to eat it on the go. So it's always an inconvenience to eat. Your live feed on line saying how busy it is, it's bullcrap. I went there and only 1 person in there and no activity. So another inconvenience to drive up there for nothing. Waste of time and gas. I do think the whole place of staff needs to get checked in how to do there job. It seems as they just do as they want instead of what they were trained. A lot of very young people work there. Need better authority to keep they place in line. I've always believed in the manager sets the tone of atmosphere. So if the manager is very lenient then the atmosphere and service is crap. I've worked in fast food and seen how this can happen. McDonald's needs to reevaluate all restaurants they have and fix it. As well fix what people rely on the web site. It's always incorrect. It's not just this location. It's all McDonald's. It's like taking a risk of bull for no good reasons to go to fast food places. To have a good restaurant, it starts from the top. So the top needs to get in gear to fix things.

Atmosphere: 3

Food: 2

Service: 1

Hollis Taylor

I placed a mobile order on December 31 at 9:45 PM online. It says that they are open at 11 PM. They’ve already took my money and they refused to make my food because the store was closed but on the app it doesn’t say that the store was closed. Completely unacceptable and ridiculous.

Service: 1

Barb Sears

Always smiling and friendly. Food always correctly made. I don't like cold fries but they don't stay warm, ever.

Atmosphere: 3

Food: 4

Service: 5

Recommended dishes: Mcchicken, Double Cheeseburger

Matt Craft

Awful, the service here is just awful. Dang shame.
If you are trying to stop here at 8pm or later, good luck.
Need new management!!! Please!
*Update 12/11/24*
Sadly, this is still the worst McDonald's in the country. I've never seen a fast food restaurant make it look so difficult. I sat at the drive thru for over 20 minutes without anyone ever speaking to us over the intercom. Again, this is the WORST fast food restaurant of all time. Thanks for absolutely nothing.

Shelby Knight

everyone working here is so kind, me and my friends come here after school and they kindly awnser us when we ask for water cups, they haven't messed up our orders, the managers here are actually so nice, sometimes when we have like 50 cents off they just pay it for us, and I really appreciate it. I hope the managers get paid well becusse they deserve it.

Atmosphere: 5

Food: 5

Service: 5

Karen McCracken

My grandson was NEEDING! chicken nuggets and fries...🤓

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