Muse Café
3018 Harrison Ave, Cincinnati
(513) 906-7743
Recent Reviews
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The staff is friendly, the vibe is relaxed and the coffee and specialty lattes are really good.
Atmosphere: 5
Food: 5
Service: 5
Looking forward to going back and trying more of the food. Loved the vibe and also hope to come back to play some of the board games!
Atmosphere: 5
Service: 5
Always great food, coffee, service, and atmosphere. Definitely want to go back for their community engagement events like live bands and stand-up.
Atmosphere: 5
Food: 5
Service: 5
I’ve been a regular customer at Muse Cafe for over six years. I visit at least once or twice a week, have brought many friends, and have even brought my children to jazz and blues nights. I truly enjoy their sandwiches and lattes, which is why I’ve continued to come back despite the customer service often feeling less than warm.
Last night, however, was especially disappointing. I came with a friend to do some work during a music night and was told there was a $10 minimum per person. We ordered what we needed and were only $2 short of the minimum, yet we were still repeatedly pressured to order more or pay the balance, even after explaining we didn’t want anything else. Eventually, we ordered additional items, tipped generously, and stayed.
It was also very cold because a back door was left open during freezing weather. When I asked if it could be closed, I was told it would be, but it never was. After waiting, I ended up closing it myself. Another customer even came over to check on the door, which spoke volumes. When this was mentioned, the response we received felt dismissive.
I’ve been very hesitant to leave a review, but after years of loyalty, this experience left me feeling unwelcome and undervalued as a customer. I hope this is taken as constructive feedback, because the food and atmosphere truly have so much potential.
Atmosphere: 5
Food: 5
Service: 1
People are really nice and always super accommodating! Music is also fire no matter the playlist
Atmosphere: 5
Food: 4
Service: 4
The absolute best sandwiches!!
Atmosphere: 5
Food: 5
Service: 5
Great food, drinks and live poetry events! Love this place
Atmosphere: 5
Food: 5
Service: 5
It’s not great. I had a coffee. To me the place has an unpleasant odor. 2 folks behind the counter. Not very friendly.
Came across this hidden gem today and omg! I love me a nice coffee shop. I ordered the caprese salad with a glass of Chardonnay and it was soooo fresh. I also ordered me a cheese danish before leaving and it was DELICIOUS, so sweet and flaky. I will definitely be visiting here again.
Their lattes hit the spot but parking is annoying.
Restaurantji Recommends
Sandwiches were delicious!
Atmosphere: 5
Food: 5
Service: 5
Relaxing
Atmosphere: 5
Food: 5
Service: 5
Great coffee, yummy food, perfect atmosphere!!!!
Atmosphere: 5
Food: 5
Service: 5
I live nearby and really wanted to love this place. I had been a handful of times before and loved the food and coffee. Last summer, my aunt, sister and I went on Thursday for a wine tasting. We were having a great time, so we bought a bottle from the tasting to continue to drink there. The owner wanted to charge us a 12 dollar corking fee, but said she would only charge us 6 dollars since we bought the bottle from the tasting. We just thought that was super odd. If we were supporting the tasting and Muse, why charge us a corking fee? It was also a twist off... the whole ordeal just left a bad taste in our mouths and we haven't cared to return since.
Edit: I'm just now leaving the review because I ran into my aunt today and we just talked about it since we saw pictures from a year ago. Maybe it is odd to leave a review now, but so is charging an expensive corking fee for wine that is purchased there (that is a twist off). When the owner commented on this review, no apology or explanation of the corking fee. Instead, the owner twisted my words and tried to gaslight me. A simple explanation and I would have changed my stars. The owner is also passive aggressive on other 1 star reviews. Not a fan. Unprofessional. Learn to take constructive criticism without being defensive. This just further sours the taste in my mouth. I stick by my 1 star.
So many things were wrong with this visit. We won't go back. It's strange
Atmosphere: 2
Food: 3
Service: 1
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