New Shaan Indian Cuisine

I eat here like once a week it’s so good oh my gosh! Staff is so friendly too love this place.

I regularly visit this place and have never been disappointed! Lovely staff and delicious food, great portion sizes!

Food was delicious, service was wonderful, very nice family friendly place, prices are reasonable, great experience!

I haven't had Indian in forever and decided to get take out from here on a whim tonight and I am so impressed. The naan is out of the world delicious and the chicken is so juicy. For 15 bucks you cannot beat the portion size and incredible taste. The restaurant was very clean and smelled divine, as soon as I walked in I knew I made the right choice lol.

Ordered takeout chicken tikka masala and it was the best we've had in Cincinnati. Have tried all the other Indian takeouts in the area. This will be our new #1 indian takeout.

I recently had dinner at this place and ordered vegetable pakora, chicken biryani, and mango lassi. The pakora didn’t seem fresh and lacked any vegetable flavor, tasting more like hard bread. The biryani didn’t resemble authentic biryani; it felt more like a mix of chicken curry and plain rice topped with steamed onions and bell peppers. Despite being hungry, I could only manage to eat four pakoras before asking to throw away the remaining ones. I requested a takeout bag but ended up discarding the biryani (or rather, fried rice) as well. To top it off, the front-desk lady’s rude behavior added to the disappointment. I won’t be returning, as this isn’t genuine Indian food. I’d rate the experience 1 out of 5. Wasted my $27 successfully!!

Atmosphere: 1

Food: 1

Service: 1

I have ordered chole bhatura taste was okay and then asked for the onions and lemons they gave me. when I saw the bill they charged for the Lemons and onions ($4). This is ridiculous. They did not even tell me before that. Total I paid $25. Just for chole bhatura and onions. THIS IS TOO MUCH.

Atmosphere: 2

Food: 2

Service: 2

Recommended dishes: Aloo Choley

The food was good however I communicated to the young lady who took my order. My pallet cannot take hot things. I would love to enjoy the meal and not sweat. She said oh you’ll be OK and it was very hot.

Food: 1

ordered take out navratan korma and the gravy was completely wrong. very tomato based and no sweetness or nutty at all... this restaurant is not authentic. what a joke, no green beans or paneer either

Atmosphere: 4

Food: 3

Service: 4

This is my favorite Indian in Cincy. I crave the
Navratan Korma- the veggies are cooked perfect! The family who owns it are very kind and it’s always clean inside!

Vegetarian options: There’s a whole vegetarian section, with a variety of flavors and veggies.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Garlic Naan

Great food!

Atmosphere: 5

Food: 5

Service: 5

Giving 2 stars because the inside is nice, staff is nice. If you like Indian food a lot I'm sure you'll like this place...maybe...

I wanted to try Indian food and it did not eat my expectations at all. I took about 7 bites and I couldn't eat it anymore. Threw the rest of my order away. I was really excited to try the food. Maybe I need to try something else I don't know but I would say personally for me it was bad enough to where I do not intend on trying it again. The food was very bland. Made my stomach upset. I hate to leave this kind of review so it is just my personal experience

Dirty and the husband and wife are both very rude and they just reheat leftovers over and over again board of health needs to shut them down and their other place in Hyde park plaza

Atmosphere: 1

Food: 1

Service: 1

The buffet is always good! The staff is always friendly and attentive. We arrived before opening and waited out front. The woman who opened the door ushered us in a few moments before they opened and let us jump in. She let us know not everything was out because we arrived early but it would be out soon. We didn't ask to come in early or anything. She was so kind! I appreciated it a lot! The food is delicious too! As a vegetarian I had a lot of delicious options and ate too much!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Saag Paneer, Vegetable Pakora

Reply to owner comment:- another lie i have not ordered from doordash. No you are wrong I didn’t order from door-dash, I came to your location and waited hours to get my food. Even i had ordered from food delivery app, isn’t that your responsibility to deliver good quality food? Are you trying to imply here don’t order from door dash or food delivery app. I am surprised by the fact you tried to prove my review wrong referring it was ordered from doordash. I accept everyone have their different way of cooking Indian food but please don’t lie to yourself how to cook biryani, (mixing the rice with butter chicken masala is not biryani, please at-least mix rice with chicken curry masala you know what i am trying to refer). I am not the only one who have problems you can checkout other south asian people review as well, you are just ignorant of those review because you don’t want to serve authentic food that takes effort right. If you want to serve just non south Asian customer than why you are misleading on your branding. I purely came looking at the reviews and i have huge respect to all those people who ordered on trust and added review for a average food. I never post review on anything but you have disappointed with your late service and food to that level i have promised myself not to go any Indian restaurants based on their branding and reviews.My original review:I ate the worst of the worst Biryani and Samosas ever at this place.This is cheating to those non south Asian Customer who don’t know what authentic food taste like. I know serving 100% authentic is not possible on restaurants but at-least they should be shameful for serving this quality of biryani and samosas. I had ordered curry as well it was below average but i can live with that but the wait time, customer service, biryani and samosa they have served to me have given me trauma of not visiting any Indian restaurants based on reviews. I am 100% sure these reviews are purchased reviews. My day was going so well but visiting this place had made my Cincinati visit not a day to remember.If i had a option i would rate minus star on here. I am not the person who writes reviews for restaurants but the food i was served today made me write review here because i went to this place looking at the good reviews.I had to wait more than 45 min even though when i reached this place there were just one more table only. The owner should feel ashamed serving this kind of taste of food to other. I am pretty much sure if the owner had gone to other restaurants and if they were served the biryani, samosas they had served to me they wouldn’t eat at all.Despite the age of youtube and social media where people can easily learn to make good food, these people are lazy to serve authentic taste of food and serve whatever food they want, I am pretty sure they don’t eat what they make or they wouldn’t have guts to cheat their customer over taste. I can challenge any south asian person who visit this restaurant and eat their Biryani and samosas, anyone would feel the same feeling I felt today.For owners: please taste your food before serving, and please go out to other good restaurant to taste what good samosas and biryani are like. I would atleast suggest to see some youtube videos to learn if you don’t know how to cook. Be honest to yourself and tell yourself are you serving the food with right taste? Make people hard earned dollar worth it.