This is the worst Panera. They are always out of food. The staff is rude, no one wears hair coverings. The store is always dirty. It’s been months since I came in here, thought I’d give it another try but never again.
Atmosphere: 1
Food: 1
Service: 1
Bill Kelleher
I love Panera however, this location is a complete mess. Bathrooms are disgusting and not clean. Floors not clean. Entry way dirty. Staff indifferent. Will NEVER go here again. Making this post after multiple times visiting at this location. I keep believing it will get getter and management gets a clue.I thought about calling the Health Department and may still do so.Vegetarian options: x
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Broccoli Cheddar
Sarah Kim
Terrible service. Do not recommend going to this location. Had to wait 30 minutes for my coffee and it wasn’t made until I asked them twice. Made the wrong size and then poured more milk to make it the correct size.
Atmosphere: 3
Food: 1
Service: 1
Nai Boo
We came here spent 80 dollars it’s been 22 minutes and the only thing we have is a salad. The cashier at the front doesn’t understand English well and kept asking the same question.Also the workers were very unprofessional. A worker who was on break was talking to a girl that’s supposed to be working and the girl who was supposed to be working wasn’t doing anything but standing and talking while another girl was handling the food all by herself. We finally got our food after 35 minutes and it’s only 4 of us. The restaurant was not even busy at all. I seen at least 5 workers there is no way this should have happened. Will never come here again it’s so sad.
Atmosphere: 2
Service: 1
Andy Gibson
This is one of the worst run Panera’s in America. You can tell just by how few patrons actually choose to eat here inside.Employees simply don’t care, especially the ones making the actual food. If you order Rapid Pick Up, they leave it behind the counter and you either have to ask them for it, to which some will tell you it’s not their job to get it for you (I’ve been told that before) or you have to wait in the line to order food to get your actual order. They don’t use the Rapid Pick Up cabinet like common sense would tell you.They also routinely give you wrong items. I’ve ordered one cookie on two separate occasions, once I got no cookie, and once I got two. They never have baguettes for a side. They’re routinely out of bacon for Bacon Turkey Bravos.I heard an employee once tell another employee when they were seriously arguing that she was going to “stab him” with a knife in her hand and it was very apparent she was not joking. I rarely see any kind of authority figure in this store and it’s operated like Panera legitimately forgot this was one of its stores. It’s like a ghost town most times and I’m honestly sure not how this store is allowed to remain open. Pretty embarrassing.
Atmosphere: 1
Kara Boo
Register service was good but the two ladies making the food were so rude to customers and when they would make you feel stupid they would laugh at you. using profanity to themselves but loud enough. Screaming the names like they have been bothered even be here. First time in this location and my very last time because of those two. Took a very long time to get food and tables were sticky and smelled like mildew and was so expensive for that kind of treatment and the food was wrong anyway. Waiting so long was late getting back to work so couldn't fix it. Thanks panera no wonder its a ghost town..
Atmosphere: 2
Food: 1
Service: 1
Dennis J.
We just had a coffee and an orange scone which was fine but To be honest I wouldn't eat here, it doesn't seem like They are putting a quality product out and the place at 1:30 in the afternoon is Just about empty
Sabrina H.
Ummm... who runs this location? All the staff here seem miserable. It's like this location was forgotten. The service, the cleanliness, all needs improvement.
Atmosphere: 1
Service: 1
Matt R
i ordered a caprese chicken melt and didn’t get any chicken on the sandwich.
Staff was very unprofessional. One lady was on the phone with a new love interest, she didn't try to hide the conversation and sat in the dining area. She then went back to work and discussed her phone call with her co-worker. Another young lady complained about why customers were coming in 32 minutes before closing time. Another lady offered a sandwich to the lady at the register, she took half the sandwich and proceeded to eat while she took our order.
Atmosphere: 2
Food: 4
Service: 2
Recommended dishes: Mac & Cheese
Cassie Layne
When I went they were out out of everything. Stood at the register for a good 5 minutes before the guy sitting down on his phone came to take our order. Poor service. Might as well shut it down.
Atmosphere: 1
Food: 1
Service: 1
Kimberly Martin-Bell
This place going
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Broccoli Cheddar
Andrew Stevenson
Soup was ok although was a little thick, coffee was terrible.
Enjoyed the food
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Broccoli Cheddar Soup
This is the worst Panera. They are always out of food. The staff is rude, no one wears hair coverings. The store is always dirty. It’s been months since I came in here, thought I’d give it another try but never again.
Atmosphere: 1
Food: 1
Service: 1
I love Panera however, this location is a complete mess. Bathrooms are disgusting and not clean. Floors not clean. Entry way dirty. Staff indifferent. Will NEVER go here again. Making this post after multiple times visiting at this location. I keep believing it will get getter and management gets a clue.I thought about calling the Health Department and may still do so.Vegetarian options: x
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Broccoli Cheddar
Terrible service. Do not recommend going to this location. Had to wait 30 minutes for my coffee and it wasn’t made until I asked them twice. Made the wrong size and then poured more milk to make it the correct size.
Atmosphere: 3
Food: 1
Service: 1
We came here spent 80 dollars it’s been 22 minutes and the only thing we have is a salad. The cashier at the front doesn’t understand English well and kept asking the same question.Also the workers were very unprofessional. A worker who was on break was talking to a girl that’s supposed to be working and the girl who was supposed to be working wasn’t doing anything but standing and talking while another girl was handling the food all by herself. We finally got our food after 35 minutes and it’s only 4 of us. The restaurant was not even busy at all. I seen at least 5 workers there is no way this should have happened. Will never come here again it’s so sad.
Atmosphere: 2
Service: 1
This is one of the worst run Panera’s in America. You can tell just by how few patrons actually choose to eat here inside.Employees simply don’t care, especially the ones making the actual food. If you order Rapid Pick Up, they leave it behind the counter and you either have to ask them for it, to which some will tell you it’s not their job to get it for you (I’ve been told that before) or you have to wait in the line to order food to get your actual order. They don’t use the Rapid Pick Up cabinet like common sense would tell you.They also routinely give you wrong items. I’ve ordered one cookie on two separate occasions, once I got no cookie, and once I got two. They never have baguettes for a side. They’re routinely out of bacon for Bacon Turkey Bravos.I heard an employee once tell another employee when they were seriously arguing that she was going to “stab him” with a knife in her hand and it was very apparent she was not joking. I rarely see any kind of authority figure in this store and it’s operated like Panera legitimately forgot this was one of its stores. It’s like a ghost town most times and I’m honestly sure not how this store is allowed to remain open. Pretty embarrassing.
Atmosphere: 1
Register service was good but the two ladies making the food were so rude to customers and when they would make you feel stupid they would laugh at you. using profanity to themselves but loud enough. Screaming the names like they have been bothered even be here. First time in this location and my very last time because of those two. Took a very long time to get food and tables were sticky and smelled like mildew and was so expensive for that kind of treatment and the food was wrong anyway. Waiting so long was late getting back to work so couldn't fix it. Thanks panera no wonder its a ghost town..
Atmosphere: 2
Food: 1
Service: 1
We just had a coffee and an orange scone which was fine but To be honest I wouldn't eat here, it doesn't seem like They are putting a quality product out and the place at 1:30 in the afternoon is Just about empty
Ummm... who runs this location? All the staff here seem miserable. It's like this location was forgotten. The service, the cleanliness, all needs improvement.
Atmosphere: 1
Service: 1
i ordered a caprese chicken melt and didn’t get any chicken on the sandwich.
Atmosphere: 3
Food: 2
Service: 2
Restaurantji Recommends
Staff was very unprofessional. One lady was on the phone with a new love interest, she didn't try to hide the conversation and sat in the dining area. She then went back to work and discussed her phone call with her co-worker. Another young lady complained about why customers were coming in 32 minutes before closing time. Another lady offered a sandwich to the lady at the register, she took half the sandwich and proceeded to eat while she took our order.
Atmosphere: 2
Food: 4
Service: 2
Recommended dishes: Mac & Cheese
When I went they were out out of everything. Stood at the register for a good 5 minutes before the guy sitting down on his phone came to take our order. Poor service. Might as well shut it down.
Atmosphere: 1
Food: 1
Service: 1
This place going
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Broccoli Cheddar
Soup was ok although was a little thick, coffee was terrible.
Atmosphere: 5
Food: 3
Service: 3
This is the grossest Panera in
Atmosphere: 1
Food: 2
Service: 2