Ordered 5 breakfast sandwiches. 3 of them were wrong. I mean, at $7 a sandwich, I just thru $21 down the drain.
Ray Heyob
Just so hit-and-miss. Consisting good food. Inconsistent prep in the morning, with self- serve beverages often not put out until 15-30 minutes after ordering.
Many courteous staff members, but too high of a number of callouts.
It's been 30 plus years since I worked food service, and we were never allowed to park - obviously reserved for customers. So why are the front two spots taken by both managers this morning?
This Panera just lacks some of the basic blocking and tackling....
Ty Askew
To be honest, I have never eaten at Penera until yesterday. I ordered a salad and soup with a drink. The drink was the best thing. My salad was ok. I did a mobile order and got the notification that my food was ready, I arrived at the window and sat there for another 10 minutes waiting for my food. When I received my food I wasn't ok with the approach of how it looked anyways my bag was wide open and I had a rock hard piece of bread sitting at the bottom of the bag not wrapped up or anything just thrown at the bottom sitting next to my soup. The soup was cold and nasty, bland never again. Wish I would have done my review surfing that I normally do before waiting 23 dollars at this location. I promise NEVER AGAIN!
Atmosphere: 1
Food: 1
Service: 2
Mrs. F
Love this place for breakfast and lunch.
Atmosphere: 5
Food: 5
Service: 5
Karen Williams McCollum
Papaya green tea was not good. Food was fine.
Atmosphere: 4
Food: 3
Service: 4
Elle Brucks
The last 6 orders have been wrong- missing ingredients. Corporate has reimbursed over $200 in orders this year- from this location alone. This last order had bugs in it. Cannot seem to find a Panera worth going to in Cincinnati.
Atmosphere: 1
Food: 1
Service: 1
Thomas
Always a welcoming atmosphere
Atmosphere: 5
Food: 5
Service: 5
Joy Brown
At this point just close down Panera Bread Finnytown. This is a Cobb salad that supposed to have real Avocado not this artifical lab created hard mess that has the nerve to have went bad. Real eggs or at least fresh artifical boiled eggs. The eggs are very , very mushy. Bacon as you can see that there isn't a piece of bacon anywhere in sight. Grilled chicken again, no chicken in sight or physical. The romaine is partially wilted. In addition I havent eaten in 3 weeks I've been very ill. I figured after awhile I need to eat something. Had to stop at Walgreens for my meds. Went across the street first to #Wingsandrings to order a cobb salad. Again they had to take it back because it had apples, nutts and Again artificial hard crunchy green fake avocado. The proper thing to do Wings and rings is let your customers know that some ingredients has changed. Plus I waited forever at the bar to be served. DO NOT HAVE YOU CUSTOMERS SURPRISED FROM GREED. I now know not to get the cobb anymore, Simple. PANERA BREAD FINNYTOWN Manager.. you dropped the ball. This salad is unacceptable. NO wonder I've stopped supporting THIS actual locatin first then later the entire business over tens ago. My daughter is the one who said that she would treat me thank God she got a refund. Almost forgot to mention on the bright side of a micromilimeter that is. The broth, the fresh tomatoes and the fresh red onions no complaints. I actually pitched everything else to place on the top lid only the red onions to disinfect my room. $21.00 total what a shame FYI no on-line order p/u in drive through button to select down below to select. Shameful for Finnytown Residents Have to select 1 star to be able to post. I give 0 stars
Lisa Everingham
Imani at the register was super friendly and helpful!
Atmosphere: 5
Food: 5
Service: 5
Lawrence \u0026 Charlette Thaniel
Mikayla is the reason I have not given up on this Panera.
I’ve had some rocky experiences here in the past — drive-thru delays, confusion with orders, and moments that made me want to give up on this location. But even during one of those stressful visits, Mikayla stood out. She came to me with a smile and said, “I can try to help you.” That small gesture completely shifted the experience and reminded me that kindness matters.
Since then, the last two times I’ve gone through the drive-thru, Mikayla has been there — and it’s been night and day. She greets me with a genuine smile, speaks politely and warmly, and always wishes me a good day. It’s not just customer service; it’s people skills, empathy, and professionalism all rolled into one.
Today I picked up my Garden Avocado & Egg White Sandwich with coffee, and once again, she made the experience smooth and uplifting. In a world where good service is rare, Mikayla is exceptional. She deserves recognition for consistently going above and beyond — Panera is fortunate to have her.
Love going to Panera bread, especially to study. The food is too expensive for me to go just to eat, but it is very healthy feeling food, and I enjoy the atmosphere.
Atmosphere: 5
Food: 5
Service: 4
Garrett Dove
The people working there are so kind and so helpful staying busy. Someone walked out with our pickup order. Was waiting around and then said hey I do t have my order . They made up our order. The portion is smaller than another obese person would like to see .
Atmosphere: 5
Food: 4
Service: 5
Hidelfo González
They took too long at the drive-thru and didn't give me food because I asked for it.
Jeremiah Fox
Overpriced for what it is. That being said it's always exactly what you expect to get from
Atmosphere: 5
Food: 5
Service: 5
Evette Williams
I ordered a Cobb salad. And broccoli and cheddar soup instead of getting a Cobb salad, they gave me iceberg, lettuce, and red onions. This is not what I considered a COB. B salad i don't think I will be visiting again..
Ordered 5 breakfast sandwiches. 3 of them were wrong. I mean, at $7 a sandwich, I just thru $21 down the drain.
Just so hit-and-miss. Consisting good food. Inconsistent prep in the morning, with self- serve beverages often not put out until 15-30 minutes after ordering.
Many courteous staff members, but too high of a number of callouts.
It's been 30 plus years since I worked food service, and we were never allowed to park - obviously reserved for customers. So why are the front two spots taken by both managers this morning?
This Panera just lacks some of the basic blocking and tackling....
To be honest, I have never eaten at Penera until yesterday. I ordered a salad and soup with a drink. The drink was the best thing. My salad was ok. I did a mobile order and got the notification that my food was ready, I arrived at the window and sat there for another 10 minutes waiting for my food. When I received my food I wasn't ok with the approach of how it looked anyways my bag was wide open and I had a rock hard piece of bread sitting at the bottom of the bag not wrapped up or anything just thrown at the bottom sitting next to my soup. The soup was cold and nasty, bland never again. Wish I would have done my review surfing that I normally do before waiting 23 dollars at this location. I promise NEVER AGAIN!
Atmosphere: 1
Food: 1
Service: 2
Love this place for breakfast and lunch.
Atmosphere: 5
Food: 5
Service: 5
Papaya green tea was not good. Food was fine.
Atmosphere: 4
Food: 3
Service: 4
The last 6 orders have been wrong- missing ingredients. Corporate has reimbursed over $200 in orders this year- from this location alone. This last order had bugs in it. Cannot seem to find a Panera worth going to in Cincinnati.
Atmosphere: 1
Food: 1
Service: 1
Always a welcoming atmosphere
Atmosphere: 5
Food: 5
Service: 5
At this point just close down Panera Bread Finnytown. This is a Cobb salad that supposed to have real Avocado not this artifical lab created hard mess that has the nerve to have went bad. Real eggs or at least fresh artifical boiled eggs. The eggs are very , very mushy. Bacon as you can see that there isn't a piece of bacon anywhere in sight. Grilled chicken again, no chicken in sight or physical. The romaine is partially wilted. In addition I havent eaten in 3 weeks I've been very ill. I figured after awhile I need to eat something. Had to stop at Walgreens for my meds. Went across the street first to #Wingsandrings to order a cobb salad. Again they had to take it back because it had apples, nutts and Again artificial hard crunchy green fake avocado. The proper thing to do Wings and rings is let your customers know that some ingredients has changed. Plus I waited forever at the bar to be served. DO NOT HAVE YOU CUSTOMERS SURPRISED FROM GREED. I now know not to get the cobb anymore, Simple.
PANERA BREAD FINNYTOWN Manager.. you dropped the ball. This salad is unacceptable. NO wonder I've stopped supporting THIS actual locatin first then later the entire business over tens ago. My daughter is the one who said that she would treat me thank God she got a refund. Almost forgot to mention on the bright side of a micromilimeter that is. The broth, the fresh tomatoes and the fresh red onions no complaints. I actually pitched everything else to place on the top lid only the red onions to disinfect my room. $21.00 total what a shame FYI no on-line order p/u in drive through button to select down below to select. Shameful for Finnytown Residents
Have to select 1 star to be able to post. I give 0 stars
Imani at the register was super friendly and helpful!
Atmosphere: 5
Food: 5
Service: 5
Mikayla is the reason I have not given up on this Panera.
I’ve had some rocky experiences here in the past — drive-thru delays, confusion with orders, and moments that made me want to give up on this location. But even during one of those stressful visits, Mikayla stood out. She came to me with a smile and said, “I can try to help you.” That small gesture completely shifted the experience and reminded me that kindness matters.
Since then, the last two times I’ve gone through the drive-thru, Mikayla has been there — and it’s been night and day. She greets me with a genuine smile, speaks politely and warmly, and always wishes me a good day. It’s not just customer service; it’s people skills, empathy, and professionalism all rolled into one.
Today I picked up my Garden Avocado & Egg White Sandwich with coffee, and once again, she made the experience smooth and uplifting. In a world where good service is rare, Mikayla is exceptional. She deserves recognition for consistently going above and beyond — Panera is fortunate to have her.
Food: 5
Service: 5
Restaurantji Recommends
Love going to Panera bread, especially to study. The food is too expensive for me to go just to eat, but it is very healthy feeling food, and I enjoy the atmosphere.
Atmosphere: 5
Food: 5
Service: 4
The people working there are so kind and so helpful staying busy.
Someone walked out with our pickup order. Was waiting around and then said hey I do t have my order . They made up our order. The portion is smaller than another obese person would like to see .
Atmosphere: 5
Food: 4
Service: 5
They took too long at the drive-thru and didn't give me food because I asked for it.
Overpriced for what it is. That being said it's always exactly what you expect to get from
Atmosphere: 5
Food: 5
Service: 5
I ordered a Cobb salad. And broccoli and cheddar soup instead of getting a Cobb salad, they gave me iceberg, lettuce, and red onions. This is not what I considered a COB. B salad i don't think I will be visiting again..
Loading...