Not sure when they decided to do this, but we are 7 minutes away and less than 5 miles and suddenly out of the delivery zone. The Springdale location also defaulted to us to Doordash, which I do not want. This location has delivered to us multiple times and now suddenly do not. Absurd. Ruined my boyfriends birthday.
Atmosphere: 1
Food: 1
Service: 1
greg taleff
Horrible wait time. Almost 2 hours to get my food. Then it's cold! Never have this issue with LaRosa's.
Stacy Woods
Create your own pizza. 5 items on one side; mushroom and bacon on the other. 2 mushrooms on each slice one bite had a piece of bacon. Can I have my $20 back?
Food: 1
Jimmy Brackmann
Ordered through Papa John's website On purpose because it said they delivered to me and Im tired of Doordash screwing my address up. After waiting 40 minutes already my order was somehow redirected to doordash and I had to wait another 40 minutes for them to not find me. Needless to say my order was cold.
Atmosphere: 1
Food: 1
Service: 1
Karen Gear
Menu very confusing. Apparently can’t order what you want for your pizza even if they have the ingredients. Good thing has good discounts
Ronea Gardner
I like as many times I have bought Papa John's pizza was charged $.90 for three packs of cheese package after I pay for extra garlic butter after I bought a pizza and wound medium pizza at that and they gave me three cheese package and he told her to charge me $.90 for three more at this location
Atmosphere: 1
Food: 5
Service: 1
king Huddleston
No words to explain poor service
Atmosphere: 3
Food: 3
Service: 2
Pfneesha
I wouldn't bother. My pizza was made wrong, I told him it was wrong and all he said was i just got here so it wasn't me. No fixing it, just blamed the other guy. Horrible. They make it how they feel, not how you requested.
Service: 1
Dave Wright
I went into the store and ordered a 12 inch pizza with the entire bottom on top of the sauce covered with pepperoni and I asked for another layer exactly the same on top of that layer of pepperoni. I also asked for sausage, black olives, onions, mushrooms, and banana peppers and extra cheese. I received a pizza that had none of these. What I don’t understand is when I told the guy which was the manager making the pizzas I don’t care what it cost me. I want it my way not your way or the SAENZ way I told him I also didn’t care if it had five or six toppings of pepperoni if you charge me for it so they charge me for what I was asking for per topping multiple toppings of pepperoni. I get home to eat my pizza. It has no pepperoni on top of the sauce. It has mushrooms and it has about 20 pieces of pepperoni on the top and no extra cheese. Why are they in business that they are not there to serve us what we asked for when we’re willing to pay Because of this Papa John’s will never get any more business for me or my family. I’ve ordered from them and had it delivered and asked for four toppings of pepperoni and I get 30 slices of pepperoni on a large pizza pizza but I paid for four toppings of pepperoni. Why is this? Does people not understand Even their sign shows 37 pieces of pepperoni as a topping on a pizza if you get four toppings you pay for don’t you think you get 4×37 slices of pepperoni not 35 they are rip offs. Domino’s isn’t any better they do the exact same thing so my point is don’t ask for something because you’re not gonna get it from a pizza place
I'm an Uber Eats driver and I had to pick up a big order from here. The guy who was handling the order gave me two hot bags FOR FREE!. He's a real one 👍👍👍
Atmosphere: 5
Food: 4
Service: 5
Dylan King
Waited over an hour for one large pepperoni pizza. Would never go to this location again.
Atmosphere: 3
Food: 5
Service: 1
Aimee Doran
The employees are always very friendly.
Atmosphere: 5
Food: 5
Service: 5
terry payne
I had my first Papa John's experience today at the Cincinnati Monfort Heights location it was amazing pizza I had 1 pepperoni and 1 sausage pizza the manager made the pepperoni and a worker made the sausage a little contest between the two so which one made the better pizza they were equally amazing 5 stars to both of them the restaurant was clean and the atmosphere was very inviting I will 100% revisit this location again in the very near future I'm a fan of Papa John's Pizza.
Anthony Andryusky
Best bang for your buck without spending outrageous money
Casey was extremely disrespectful
Not sure when they decided to do this, but we are 7 minutes away and less than 5 miles and suddenly out of the delivery zone. The Springdale location also defaulted to us to Doordash, which I do not want. This location has delivered to us multiple times and now suddenly do not. Absurd. Ruined my boyfriends birthday.
Atmosphere: 1
Food: 1
Service: 1
Horrible wait time. Almost 2 hours to get my food. Then it's cold! Never have this issue with LaRosa's.
Create your own pizza. 5 items on one side; mushroom and bacon on the other. 2 mushrooms on each slice one bite had a piece of bacon. Can I have my $20 back?
Food: 1
Ordered through Papa John's website On purpose because it said they delivered to me and Im tired of Doordash screwing my address up. After waiting 40 minutes already my order was somehow redirected to doordash and I had to wait another 40 minutes for them to not find me. Needless to say my order was cold.
Atmosphere: 1
Food: 1
Service: 1
Menu very confusing. Apparently can’t order what you want for your pizza even if they have the ingredients. Good thing has good discounts
I like as many times I have bought Papa John's pizza was charged $.90 for three packs of cheese package after I pay for extra garlic butter after I bought a pizza and wound medium pizza at that and they gave me three cheese package and he told her to charge me $.90 for three more at this location
Atmosphere: 1
Food: 5
Service: 1
No words to explain poor service
Atmosphere: 3
Food: 3
Service: 2
I wouldn't bother. My pizza was made wrong, I told him it was wrong and all he said was i just got here so it wasn't me. No fixing it, just blamed the other guy. Horrible. They make it how they feel, not how you requested.
Service: 1
I went into the store and ordered a 12 inch pizza with the entire bottom on top of the sauce covered with pepperoni and I asked for another layer exactly the same on top of that layer of pepperoni. I also asked for sausage, black olives, onions, mushrooms, and banana peppers and extra cheese. I received a pizza that had none of these. What I don’t understand is when I told the guy which was the manager making the pizzas I don’t care what it cost me. I want it my way not your way or the SAENZ way I told him I also didn’t care if it had five or six toppings of pepperoni if you charge me for it so they charge me for what I was asking for per topping multiple toppings of pepperoni. I get home to eat my pizza. It has no pepperoni on top of the sauce. It has mushrooms and it has about 20 pieces of pepperoni on the top and no extra cheese. Why are they in business that they are not there to serve us what we asked for when we’re willing to pay Because of this Papa John’s will never get any more business for me or my family. I’ve ordered from them and had it delivered and asked for four toppings of pepperoni and I get 30 slices of pepperoni on a large pizza pizza but I paid for four toppings of pepperoni. Why is this? Does people not understand Even their sign shows 37 pieces of pepperoni as a topping on a pizza if you get four toppings you pay for don’t you think you get 4×37 slices of pepperoni not 35 they are rip offs.
Domino’s isn’t any better they do the exact same thing so my point is don’t ask for something because you’re not gonna get it from a pizza place
Food: 1
Service: 1
Restaurantji Recommends
I'm an Uber Eats driver and I had to pick up a big order from here. The guy who was handling the order gave me two hot bags FOR FREE!. He's a real one 👍👍👍
Atmosphere: 5
Food: 4
Service: 5
Waited over an hour for one large pepperoni pizza. Would never go to this location again.
Atmosphere: 3
Food: 5
Service: 1
The employees are always very friendly.
Atmosphere: 5
Food: 5
Service: 5
I had my first Papa John's experience today at the Cincinnati Monfort Heights location it was amazing pizza I had 1 pepperoni and 1 sausage pizza the manager made the pepperoni and a worker made the sausage a little contest between the two so which one made the better pizza they were equally amazing 5 stars to both of them the restaurant was clean and the atmosphere was very inviting I will 100% revisit this location again in the very near future I'm a fan of Papa John's Pizza.
Best bang for your buck without spending outrageous money
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