Penn Station East Coast Subs

Pretty cute and dry slightly confusing prices are outrageous

Atmosphere: 2

Food: 4

Service: 4

Love this location in particular. Staff is always amazing. They are super friendly and their food is always on point! I would go out of my way to come to this spot for my PS.

Atmosphere: 5

Food: 5

Service: 5

Everyone was rude, took an absurd amount of time, will be calling corporate as well. Horrible place to waste your money.

Atmosphere: 1

Food: 1

Service: 1

I stopped to grab a sub on the way to work. Got the monthly special which was a dagwood sub. There were a few customers eating and a few waiting on food. I ordered and moved down and paid. Got my drink and sat down to watch the football highlights on the big screen. Before you know it I was so into the highlights I forgot about my order. Fifteen minutes had passed. I noticed the people who ordered behind me were eating. So I walked up and asked about my order and was asked what's my name. After I told him he searched for it and came back to ask me to repeat my name. When I did he said I know what happened and walked away. Fifteen minutes later he called a name and a gentleman walked up with a receipt and he hands the gentleman a sub and fries. I watched him go back to his table where another gentleman was sitting. He said 'I'm glad I was hungry, another meal and it's free'. Then the manager called my name. Handed me the order and said 'sorry for your wait'. Now I'm running late to work and have to eat on break and have to reheat my sub that has lettuce on it. I spent over thirty minutes for a small meal. They compensated the other gentleman after he ate my meal and didn't let them know it was not what he ordered. I'm not going to push to judgment, but that is not how you treat your customers. Selective. I will be getting intouch with the corporate office. I will never go back to that location again.

Atmosphere: 4

Food: 3

Service: 1

Going vibe

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Mega Cheesesteak

This is by far the cleanest and most friendly penn station I've ever been into.

Atmosphere: 5

Food: 5

Service: 5

High fructose manufactured food products, condiments, beverages, etc..

Atmosphere: 1

Food: 1

Service: 3

Horrible customer service from Kasandra. Do not order through DoorDash. Their phone number was not working. After about 40 minutes waiting a driver sent a message saying they ran out of multigrain bread so would not make the order with white bread since it would mess up their inventory (the order could not be changed through DoorDash to update the bread). I finally got through to Kasandra who initially said the different bread would mess up their inventory then she told me the order got stolen…. and then she said now they’re closed so there’s nothing they can do. Worst service.

Atmosphere: 1

Food: 1

Service: 1

Nailed the modifications on my Philly cheesesteak. Bun didn't soak like at other locations.

Atmosphere: 4

Food: 5

Service: 5

Slowest service I've had in a long time.

Atmosphere: 2

Food: 5

Service: 1

Recommended dishes: Mega Cheesesteak

OMG I love pennstation!!! Med. Chicken philly with banana peppers and mayo!!!! arrggllhelehhargglehhge. Oh, wait, what? no I was not drooling. You were drooling. Go get some pennstation!

Atmosphere: 5

Food: 5

Service: 5

White guy with man bun is rude and don’t need to be in customer service….

Food: 1

They kept just talking to each other like I wasn't there. 🤦🏾

Atmosphere: 3

Food: 5

Service: 1

This White,Oak location much better service and timely. Avoid Hamil t on Zvenue location unless you have 30 to 49 minutes to wait fir your order. Will get more Penn Station dubs now that I have a shorter drive to the Cheviot Road location in White Oak

Jaz is thee best! I placed an order 5 mins to closing not knowing they had just cleaned their grill and turned off the fryers but Jaz was welcoming and had such a pleasant attitude but the best part is she grilled the heck out of my veggie sub just the way I like it!