Penn Station East Coast Subs

I went last week, in the tail end of my work week to get me and my daughters dinner. Ended up leaving not feeling great after consuming my food on the way home. It was hot. However the thin white man with the grey hat was so rude he made me uncomfortable. I assume it's the manager. Everyone else seemed pretty friendly other than him and this bigger white girl. They both mean mugged me the entire time. Not sure what I did to them. I'll just go to a different East Coast subs if I ever eat from this franchise again. Last time, I went here the employees seemed bubbly. Wow.. had that energy seem to die off.

Atmosphere: 1

Food: 2

Service: 1

I have been here several times. Thought that service and employees attitudes would improve. But never have. Very rude. I will not be going back. Plenty of places to spend my money without the rudeness.

Atmosphere: 1

Food: 3

Service: 1

Food was hot and fresh. The bread was especially good for my sub.The employees made it a point to call me by name , greeting me upon arrival and even making it a point to wish me a good day as I was leaving. I will definitely be back.

Atmosphere: 4

Food: 5

Service: 5

Food is okay. The dude with the newsboy hat is a condescending jerk and is the epitome of poor customer service.

Atmosphere: 1

Food: 2

Service: 1

Don’t go to this Penn Station!!!! I’ve eaten it probably every Penn station in Cincinnati and it’s one of my favorite restaurants but this one is horrible. They put no meat on your sandwich. It was like eating steak flavored bread today. I sat there and watched the guy making the sandwiches. He didn’t weigh any of the meat and every sandwich he made looked like there was hardly any meat on it! SCAM. All I want is what I paid for! I don’t think that’s asking too much!

Best service, fresh food, and they always have good deals going on! I love their fries and lemonade

Atmosphere: 5

Food: 5

Service: 5

I really like Penn station when it's made correctly. First time at this location. I got my usual teriyaki chicken. Must have had a new cook. I was surprised there was extra chicken on it but there was very little teriyaki. I couldn't even taste the teriyaki. I tried adding more to it but that did not help. I didn't ask them to remake it because they were busy, I didn't have time to wait and I wanted to get out of there because it had to be around 65 degrees. The french firer wasn't working but I did appreciate them telling me before I ordered.

Atmosphere: 4

Food: 3

Service: 4

No complaints 👌

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Mega Cheesesteak, Fries

Rudest people working there.

BEST fries in town!!

Atmosphere: 5

Food: 5

Service: 5

The employees are hard working and super friendly. I had such an enjoyable lunch because of how respectful the entire crew was. My first time eating at a Penn Station. Food was made fresh and was delicious

Atmosphere: 5

Food: 5

Service: 5

They are doing it like they did back in the day.good food.done right

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Mega Cheesesteak, Fries, Sub

When 513 Fence is installing fence near any Penn Station, we love to get us some Philly cheese steak sandwiches and fries. You can never go wrong with that combo!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Mega Cheesesteak, Philly Cheese Steak, Fries

Red Bank location easier and quicker to get to than I thought. Order as you enter and pay at the back of the store. Sandwiches come in 6, 9, or 12 inch sizes. If splitting, it is cheaper to get two 6 inch than one foot long sandwich. The grilled Italian was delicious and the touch of mayo makes all the difference. The fries are also top notch eaten hot. You know fries are good when you don't need ketchup. The staff were helpful and actually appeared to like their job! I wore my Bronx shirt to see if it would get any play and it did so that makes this Penn Station East Coast Subs location legit!

Atmosphere: 5

Food: 5

Service: 5

WHEN I SAY, I HAVE NEVER TASTED BREAD SO FRESH!! My Philly Cheese Steak was so amazing. The staff was awesome, and they're fast.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Mega Cheesesteak, Chicken Philly