Penn Station East Coast Subs

I arrived at 9:40 PM and began ordering. When the staff member asked what size I wanted, I had to ask for clarification since I’m a foreigner and unfamiliar with the sizes. Instead of helping, she threw her hands in the air impatiently, making me feel uncomfortable. I understand it was close to closing, but that’s no excuse for such behavior.

Service: 1

Bread soggy AF, i even put it in the air fryer to try to get crispy but its still soggy…. Shouldn’t be this soggy an falling apart…. My normal penn station is colerain location and whenever i get my sandwich i always get its never soggy/falling apart because of how soggy the bread is……..

Atmosphere: 2

Food: 1

Service: 1

Show one of my favorite spots

Atmosphere: 5

Food: 4

Service: 5

I have ordered a Chicken Philly sub. The taste was all good but the bread, the baguette they used was not baked enough, the overall quality was there except for this and the French fries were ok but too small cut and some very cooked as they're so skinny. Again overall a pleasant experience here.

Atmosphere: 4

Food: 4

Service: 5

Every time I visit its always a good experience the crew are always pleasant and they get alone so good

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Philly Cheese Steak w Fries Yummm

“I was completely impressed with their professionalism and customer service the manager Royce was exceptional! outstanding the best I have seen so far in this establishment! ? need more people like him.

Atmosphere: 5

Food: 5

Service: 5

Nice atmosphere

Atmosphere: 5

Food: 5

Service: 5

Great job by the team.

Atmosphere: 4

Food: 4

Service: 5

Our sandwiches were great! We'll definitely be back!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Philly Cheese Steak w Fries Yummm

Apparently this store is currently under new management as of a few weeks ago. I told the owner I was new and he upped the size of my fries for free. Offered to refill my lemonade as well before I left. Overall seems like a nice place.

The worst penn station I have stepped foot in. The floor was so sticky and gross it almost pulled my shoes off. No bacon, no large cups, no ketchup, bread was so hard and stale probably from yesterday.

Mgr.sergent was help professional and very pleasant to me 5 stars for sure I'm chef for living I could work with him any day

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Snack Size Cheesesteak

I liked the food, it tasted good and quite good for the price.

Atmosphere: 4

Food: 5

Service: 5

Worst penn station by far the owner is rude and always yells at customers and employees they need corporate to come in and get new owners new staff and train them properly

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Sub

Ordered online 706, food was suppose to be ready by 727. Got there at 723 for 2 subs and fries. (Only one other customer with 2 subs). Guy (in regular street clothes) could only make one sub at a time (the whole process) waited till everything was done to drop fries. Didn't get my food until 743 and somehow my fries were luke warm. The sub was decent though and they were nice

Atmosphere: 2

Food: 3

Service: 2