Penn Station East Coast Subs

Great team + great food = great experience!!
Jason's team is fantastic!
My philly today was outstandingly perfect.
The best sandwich I've had in a minute.
Great job folks, keep it up!

Atmosphere: 5

Food: 5

Service: 5

I placed an online order. They claim they never received the order and when they started to make the order they were out of all the items needed. I gave them my information to get a refund because they needed a regional manager. I spoke to the higher up manager multiple times and still no refund. I won’t return.

Service: 1

The tables were dirty, the floor was gritty. I placed a call in order at 8:05pm and was told it would be ready in 15 minutes. They didn't make my food until I arrived at the restaurant which was the time it was supposed to be ready for pickup.

Atmosphere: 1

Food: 1

Service: 1

I came to love Penn station subs but in this location I’ve been trying them out for a bit already but I’m not liking the service. I tried calling to complain about my orders made online but the phone appears to be unlocked properly or something. My call doesn’t seem to go through so I see my self forced to leave a bad review. I had called ahead of time so they can run through the oven my orders and they never did so when I began to eat with my family the subs. They also gave me 3subs instead of 4 that I ordered. They also missed on making one sub with everything it’s suppose to come with. I’m thinking on taking my business to another location better because this one is really not working for our business. I don’t recomend this location at all.

Atmosphere: 1

Food: 1

Service: 1

This was possibly the best Penn Station I have eaten in. Got my food fast, at NOON! Steak and cheese with fries was excellent. Service was great. They even took my tray away before I could walk it to the trash. Thanks!

Atmosphere: 5

Food: 5

Service: 5

For a long time I was not eat in here The food never disappoints me was delicious like my first time eating thank you all for the hard work I do appreciate you all

Atmosphere: 5

Food: 5

Service: 5

Excellent food, the best we had thank you!

Atmosphere: 4

Food: 5

Service: 5

Good food, fast service

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Fresh-Cut Fries, Pepsi Products, Turkey Avocado, Fresh-Squeezed Lemonade

The staff were very nice and friendly! I love coming to this location.

I had a doordash order today and I order two Philly cheese steaks. The food was good like always they were just made wrong. One was missing banana peppers and mushrooms and the other one was missing banana peppers. Other than that it was really good just need to pay a little more attention to what is wanted on the sandwich.

I arrived at 9:40 PM and began ordering. When the staff member asked what size I wanted, I had to ask for clarification since I’m a foreigner and unfamiliar with the sizes. Instead of helping, she threw her hands in the air impatiently, making me feel uncomfortable. I understand it was close to closing, but that’s no excuse for such behavior.

Service: 1

Bread soggy AF, i even put it in the air fryer to try to get crispy but its still soggy…. Shouldn’t be this soggy an falling apart…. My normal penn station is colerain location and whenever i get my sandwich i always get its never soggy/falling apart because of how soggy the bread is……..

Atmosphere: 2

Food: 1

Service: 1

Show one of my favorite spots

Atmosphere: 5

Food: 4

Service: 5

I have ordered a Chicken Philly sub. The taste was all good but the bread, the baguette they used was not baked enough, the overall quality was there except for this and the French fries were ok but too small cut and some very cooked as they're so skinny. Again overall a pleasant experience here.

Atmosphere: 4

Food: 4

Service: 5

Every time I visit its always a good experience the crew are always pleasant and they get alone so good

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Philly Cheese Steak w Fries Yummm