Pizza Hut

440 Ohio Pike, Cincinnati
(513) 725-0111

Recent Reviews

Sort by
Emily

Clean location, the manager- Sara was extremely professional and nice when there was a small delay in the order, which is expected on a Saturday! The other employees were very friendly too! The food was hot and ready when I picked up- this location has really turned around over the last year.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Stuffed Crust, Breadsticks

Ari

Friendly staff, yummy pizza!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Stuffed Crust, Breadsticks

Sara Messer

Since this restaurant was taken over by new management in March, they have gone above and beyond make the customer experience a great experience. The RGM is wonderful and has executed a great hardworking staff. The food here is top notch and the community should give it another chance. The food is fresh, hot, and delicious.

Vegetarian options: Veggie lovers pizza. Veggie lovers pasta, cheese pizza, gluten free pizza, and many more options.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Stuffed Crust, Super Supreme Pizza, Ultimate Chocolate Chip Cookie, Breadsticks and Marinara Sauce, Cinnamon Sticks, Meat Lover's Pizza, Cheese Sticks, Breaded Boneless Wings, Fries, Personal Pan Pizza, Roasted Garlic Cheese Sticks

aomm aomm

Same complaint as everyone else, ordered delivery and it never arrived. Luckily we were going to pay with cash to the driver, had we paid ahead I'm not sure I could have gotten a refund.

Steven Layne

First one I ordered online and had headed delivered. At the two pasta for dinner with breadsticks just absolutely excellent on quality. The delivery was kind of messed up but it wasn't their fault. The lady was just unbelievable that delivered it. But I'm happy to see the store making a comeback just fresh absolutely fresh food good service good quality.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Breadsticks, Cinnamon Sticks, Ham&Cheese

Felischa Pegg

I was really pleased with my experience. It started out rocky. We ordered at 430, it took a hour for them to make it. They delivered through doordash, the driver did not deliver our pizza. We called back and they were very helpful, made us new pizzas . The were very kind and helpful . The food was delicious. Only negative is that they deliver with doordash, it did take us 3 hours to get food. But sometimes patience is key.

Food: 4

Service: 4

sarah rich

GM doesn’t allow employee to pump and suggested the bathroom as a pumping area (when he did allow them). It is illegal to suggest a bathroom. It is illegal to not allow an employee a break to pump. Never ordering from here again.

Atmosphere: 1

PF Wilson

Very friendly bunch. The manager (or maybe franchise owner) and a gal that seemed new were working. Very friendly. Service was quick, food tasted great (personal pan pizza with the little curly pepperoni and honey wings)

Atmosphere: 5

Food: 5

Service: 5

Amber Clark

Taj answered my call right away tonight and took care of everything. Customer service is on point here! He made sure my needs were met before we hung up. Will absolutely order from here again soon.

Food: 5

Service: 5

Recommended dishes: Breadsticks

Rebecca Wagner

We received the wrong order for delivery and management not only fixed the situation but responded very generously and kindly! Great job staff!! I wish I could remember her name because she deserves a gold star!

Karla Williams

Placed an order yesterday evening. Not sure what was wrong with the food, but it was all me and my family ate since breakfast. We were up all night running to the bathroom, coming out of both ends. I called Pizza Hut this morning to speak with a manager to let them know what happened and the lady was not concerned AT ALL, said since I was the only complaint that they could do nothing. I explained maybe something was done to just my order. She asked what I wanted done out of this, and I said well, a refund would be good. The order was not even $35. She said she had to call me back. A few moments later, she called me back and said that the manager above her said I had to go to the hospital, me and my family, to get a HOSPITAL REPORT saying we had food poisoning because otherwise they did not believe me. I NEVER heard of such a thing. Let's all go to the hospital which we cannot AFFORD the ER to get a report for a order under $35?? She was unapologetically snide and rude. I am really shocked and surprised Pizza Hut would act this way. I do NOT recommend this store, not with this manager and I would be wary of eating there.

Food: 1

Service: 1

cody keuffer

Seems to always get something wrong but definitely a great place if you want to spend $50 on a large 3 topping pizza with cinnamon rolls and a bottle of Pepsi!

Atmosphere: 2

Food: 2

Service: 2

Recommended dishes: Stuffed Crust, Cinnabon Mini Rolls

Anthony Manoj

In da hood

Parking: Lotta parking

Atmosphere: 2

Food: 5

Service: 1

Brandi

Called the store after pizza was late. They replied that left awhile ago. I’ll credit you all but you’re tip. 10 mins later my man takes the garbage out and finds our pizza laying on the side walk. Called the store back, nothing they can do. Can’t get drivers have a contract with doordash. Don’t offer delivery if you can’t deliver! Never had that problem with door dash either. I don’t get it.

Atmosphere: 1

Food: 1

Service: 1

Alex Huddleston

When I called they asked if this is Matthew and didn’t say anything

Service: 1

Loading...