Popeyes Louisiana Kitchen

11820 Lebanon Rd, Cincinnati
(513) 981-0690

Recent Reviews

Steve Wiles

It was good but kinda dead inside but it was clean.

Atmosphere: 2

Food: 4

Service: 2

Joseph Robinson

This is the last time I’ve tried twice now and the Sharonville location is the worst I’ve now been in this drive thru 15

Atmosphere: 1

Food: 1

Service: 1

Taylor Anderson

The food is good when they get it right which seems to be about 50/50. We eat here pretty often more out of convenience than enjoyment at this point. Service is always hit or miss. This evening i say at the speaker in the drive thru for 7 or 8 min waiting for someone to take my order. I even watched two other cats drive off from the other lane because no one would assist them. I even called out to see if anyone was there to no avail. I went inside and stood for another 5 minutes waiting for someone to come to the counter. Several employees walked by without even acknowledging i was there. If you're looking for 'fast' food, go literally anywhere but here.

Atmosphere: 3

Food: 4

Service: 2

Jake Cook

Literally never put all the drinks when you order through door dash.

Brett Wernicke

Took over 1 hour to get a 12 piece chicken only (but they only gave me 11 pieces). Waited 10 minutes to be able to order food and was told they were out of Cole slaw. Decided to do chicken only. Waited 20 more minutes to get to the first window. Paid and was motioned by cashier to go to the next window without her giving me my large Coke. Waited 15 minutes and was told to move to the parking lot. She gave me my Coke at this time. Waited and waited and finally went inside and they told me they only had spicy chicken now. Waited for regular chicken then they only gave me 11 pieces. Terrible terrible terrible customer service. A definitive pass for me in the future on this location.

Atmosphere: 2

Food: 5

Service: 1

Recommended dishes: Fried Chicken

David Bordewisch

At a twenty five minute wait I asked for my money back. Not busy at all, Sunday afternoon on a cold. Never going back.

Atmosphere: 1

Food: 1

Service: 1

Tyler Loomis

I always love Popeyes. I work there 15 years ago at a different location and I still love it to this day. Best chicken and biscuits around at great experience this time and would totally recommend it.

Atmosphere: 5

Food: 5

Service: 5

Torben Fasoldt (Ben)

I love Popeyes food! Usually spot on wherever we get it from! Today I pulled into the empty drive thru and was greeted by the most unfriendly, bored, put-off voice I've ever heard in my life. I almost felt bad, I felt like I had interrupted her cell phone scolling time.. but me being me, I was very polite and courteous while I ordered.I'm not asking for anything, just wanted to share my experience today......

Atmosphere: 4

Food: 5

Service: 4

Michelle Fernane

This place is slow and they always run out of food.

Atmosphere: 2

Food: 3

Service: 2

lisa Watts

The food was cooked to order. It was fresh and hot. I live about 20-30 mins from this location , and will travel to this location from now on.Parking: Plenty of parking spacesWheelchair accessibility: Easy access

Atmosphere: 5

Food: 5

Service: 2

Recommended dishes: Cajun Fries, Red Beans and Rice

Alex Beckett

It is a great place to get Southern food!Vegetarian options: Great vegetarian options!Dietary restrictions: Great grilled ?!Parking: Perfect parking!Kid-friendliness: Great for kids!Wheelchair accessibility: Perfect wheelchair accessibility!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: 20pc Handcrafted Tenders, 2pc Signature Chicken Combo, Classic Blackened Bacon & Cheese Chicken Sandwich Combo, Tartar Sauce, New 24pc Wings, New 6pc Wings Combo, Classic Chicken Sandwich Combo, 12pc Handcrafted Tenders, Handcrafted Tenders Kids' Meal, Cajun Fries, Classic Bacon & Cheese Chicken Sandwich Combo, Red Beans and Rice, 3pc Handcrafted Tenders Dinner, 12pc Signature Chicken, Cinnamon Apple Pie, Spicy Blackened Chicken Sandwich Combo, 30pc Signature Chicken Family Meal, 2pc Strawberry Biscuit, Wings Two Can Dine 17 99, New 12pc Wings Combo

Rhonda Speakman

For some reason they can't get my order correct. Went back twice. Chicken isn't cooked well, so I have to re-cook.

Atmosphere: 4

Food: 2

Service: 4

Tracey Pleasant

Lunch special chicken plus one side was delicious 11am to 2pm. Tried Strawberry biscuits as an extra and it's not as good as the regular biscuit with grape or strawberry jelly, not worth the price.

Atmosphere: 5

Food: 4

Service: 5

Recommended dishes: Fried Chicken, 2pc Strawberry Biscuit

Thelma Burton

It was quick in and out on my lunch! The sandwich was hot and fresh and they gave me a large portion of fresh fries yum!! The lady at the counter was awesome!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cajun Fries

Dartgame 340

Chicken was good but didn't get all white like I ordered.They didn't have red beans and rice for some reason......How can you have a Popeyes without red beans and rice ?

Atmosphere: 4

Food: 4

Service: 4

Load More