Popeyes Louisiana Kitchen

10601 Springfield Pike, Cincinnati
(513) 771-2641

Recent Reviews

Ray Robinson

Called the store to see if they were hiring and the lady yelled at me and said not to call there at 4:25 PM. Very rude and hostile work environment based on other reviews.

Service: 1

Ryan

We're out of tenders and french fries

ReJeana Turner

Food was fresh and the customer service was nice. This location just never seems to have enough folks working the one or two that are there always take care of the customers hopefully they are being paid well.

Atmosphere: 1

Food: 4

Service: 5

Recommended dishes: Fried Chicken, Chicken Sandwich and Mashed Potatoes, Cajun Fries, ¼ Pound Popcorn Shrimp Combo, Churro

Michael Starks

Positive experience, but the two-way radio has bad audio and needs to be fixed.

Atmosphere: 3

Food: 5

Service: 5

Nikki Freeland

Turning away customers paying with cash. Saying exact change or credit card. No exceptionWhat's the problem with paying cash and getting change back? Is someone too lazy to get change from the bank to better serve your customers?Hasn't happened just once either.How can you have exact change when you don't know what your order total will be?Or are customers just expected to have a pocket full of change just to enjoy Popeye's?

Atmosphere: 1

Service: 1

Tommy Davis

Dont never go there period not up 2 parFood is not cooked right

Sarah Atkins

DO NOT EAT HERE!! THE HEALTH DEPARTMENT NEEDS TO SHUT THIS PLACE DOWN!!!Stopped to grab something to eat while in town. They had just opened for the day.My food smelled and tasted like cigarette smoke (so I’m assuming the worker didn’t wash their hands before handling my food).Food for customer consumption was sitting on the counter from the night before.Dining area was filthy (trash and food on tables and floor).Back door was propped open.Workers reeked of weed.

Atmosphere: 1

Food: 1

Service: 1

Matt Creekmore

I’ve never eaten in such a hostile feeling environment. The staff was in a loud verbal altercation the entire meal. The pop machine had no ice and the pop was not cold. I had to get my drink from behind the counter. My lid was thrown away and there wasn’t anything stocked to use in its place. A man walked up and nicely asked what kind of deals were being ran. The man behind the counter replied with “Nothin’” in a non friendly manner. The customer walked out. I got my food, but it was missing the condiments and a fork, so I went up to ask for them. The man threw his hands up like I was such an inconvenience and said we don’t have any forks… I ate and left.

Atmosphere: 1

Food: 3

Service: 1

Sam Range (_tribefan_)

Probably the worst restaurant experience I have ever had. Employee who took my order was very rude. Food took a good while to come out. Soda machine was out of ice and syrup on some and carbonation was low. No napkins, sauces, or straws. Chicken was room temperature, and looked like it was made the day before. Fries and biscuit were excellent, though. I understand that they were understaffed that day but there are better ways to handle it. I would avoid this location.

Atmosphere: 1

Food: 1

Service: 1

Daria Moore

Their drive thru time must be in the gutter - there were no cars in the drive thru yet we waited 15 minutes just to be told there’s no chicken. Honestly I’m determined to find out who owns this place because the LACK of service and customers is appalling and new ownership is needed to whip them into

Atmosphere: 1

Food: 3

Service: 1

Benjamin Schneider

They always seem to be out of something I try to order. They also never give or offer utensils through the drive thru unless you ask. Also, through the drive thru window you can see that the inside of the store is not very clean.

Atmosphere: 3

Food: 4

Service: 2

Snapper Jack Girls

The food sucked along with the young man nasty attitude who took the order. Will NEVA return.

Atmosphere: 1

Food: 1

Service: 1

Josh Demyan

Spending your money here is like setting it on fire. Sandwich looked like it went thru a washing machine, all smashed together and a pile of mush. Fries were tasty but also mushy and almost cold. Worst chicken sandwich I’ve ever had, couldn’t finish it - never again. Guy who took my order was cool.

Atmosphere: 2

Food: 1

Service: 4

Debra M.

On this particular day the food was great.

Food: 4

Service: 3

Recommended dishes: Fried Chicken, Red Beans and Rice, Chicken Meal

Zack Prost

This place's "workers" have their friends pull their cars into the drive thru and just sit there blocking people from ordering. That or they simply don't answer it. Store either needs an overhaul or to simply close.

Atmosphere: 1

Service: 1

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