This place is unique, and the subs are tasty and affordable. They do get slammed at lunch (especially with online orders), but we only waited 15 mins or so in line.
Atmosphere: 4
Food: 5
Service: 5
R R
Very low effort and not very friendly cashier who couldn't bother to put all my items in a bag. Milkshake, soup, salad, dressing cup, crackers, fork, spoon, knife, straw. It was "fun" carrying all that with 2 hands... Thanks. Marshmallow shake tasted like chemicals and was bitter, slightly burning throat. Threw it out and wondered if I was poisoned. No iconic mini cookie given with milkshake either. Pretty sure I was overcharged on this meal. Male worker with dreads and skinny female worker were alright for the record.
Fyi the parking code paper does not scan and the effort it takes to go through all these hoops for a bad meal makes this a horrible trip. Watch your back for homeless and opportunists that stand around the courtyard and walkways.
Atmosphere: 1
Food: 2
Service: 1
L B
Stopped here our last night in Cincinnatti. Great sandwiches
Atmosphere: 5
Food: 5
Service: 5
Eve Prime
I’ve only ordered here a handful of times and somehow they’ve managed to lose my order twice. They made it and then misplaced it within the store. I’ve waited over 45 min each time only to find out it was ready and getting cold sitting somewhere lost in the store. Seriously. They are constantly backed up for lunch and never have enough staff on hand. It’s the same problem every day so figure it out and staff more people. The poor staff are running around like chickens with heads cut off because things are constantly going wrong or they are backed up on orders. Get a new manager for this store.
blair jones
Overpriced for what it is.
Zach Yaecker
Asked for a regular Mediterranean on white. Got a skinny on wheat…… I’m not sure what the point of ordering the sandwich before hand if I can’t even get the correct thing I asked for at check out and not even double checking it’s correct.
Atmosphere: 2
Food: 4
Service: 2
david o
Potbelly located at Fountain Square is a reliable submarine sandwich restaurant. They offer shakes, soup and can toast the sandwiches. The quality of the food is dependable with the ingredients including the bread, meats and veggies. Staff changes frequently but they are fast enough in making the sandwiches and usually polite and personable. I go there when desiring a sub so it is recommended.
I came for the first time near the end of lunch hour and was a little disappointed by the long line, only to then be SHOCKED by how fast it moved! I got my order out the door way quicker than I expected.I was also very happy that they offer a “skinny” smaller sandwich size, as regular sized sandwiches usually make me feel bloated. And it tasted great, too!
Recommended dishes: Any Skinny Sandwich, Italian
Kevin Anderson
I went to get a sandwich, was not good,the peppers were ghost peppers,i asked for jalapenos,and i got the meal deal cause sign said save with it it was an xtra 3.89 for chip and a drink,i will be going to jimmy johns from now on.
We went right at opening to grab a bite before a convention the other week. The two young ladies who were running the store were absolutely amazing! Super friendly and patient with us first-timers. They helped make our visit that much better (: Food was delicious too!
Sandwich was fantastic
Atmosphere: 5
Food: 5
Service: 5
This place is unique, and the subs are tasty and affordable. They do get slammed at lunch (especially with online orders), but we only waited 15 mins or so in line.
Atmosphere: 4
Food: 5
Service: 5
Very low effort and not very friendly cashier who couldn't bother to put all my items in a bag. Milkshake, soup, salad, dressing cup, crackers, fork, spoon, knife, straw. It was "fun" carrying all that with 2 hands... Thanks. Marshmallow shake tasted like chemicals and was bitter, slightly burning throat. Threw it out and wondered if I was poisoned. No iconic mini cookie given with milkshake either. Pretty sure I was overcharged on this meal. Male worker with dreads and skinny female worker were alright for the record.
Fyi the parking code paper does not scan and the effort it takes to go through all these hoops for a bad meal makes this a horrible trip. Watch your back for homeless and opportunists that stand around the courtyard and walkways.
Atmosphere: 1
Food: 2
Service: 1
Stopped here our last night in Cincinnatti. Great sandwiches
Atmosphere: 5
Food: 5
Service: 5
I’ve only ordered here a handful of times and somehow they’ve managed to lose my order twice. They made it and then misplaced it within the store. I’ve waited over 45 min each time only to find out it was ready and getting cold sitting somewhere lost in the store. Seriously. They are constantly backed up for lunch and never have enough staff on hand. It’s the same problem every day so figure it out and staff more people. The poor staff are running around like chickens with heads cut off because things are constantly going wrong or they are backed up on orders. Get a new manager for this store.
Overpriced for what it is.
Asked for a regular Mediterranean on white. Got a skinny on wheat…… I’m not sure what the point of ordering the sandwich before hand if I can’t even get the correct thing I asked for at check out and not even double checking it’s correct.
Atmosphere: 2
Food: 4
Service: 2
Potbelly located at Fountain Square is a reliable submarine sandwich restaurant. They offer shakes, soup and can toast the sandwiches. The quality of the food is dependable with the ingredients including the bread, meats and veggies. Staff changes frequently but they are fast enough in making the sandwiches and usually polite and personable. I go there when desiring a sub so it is recommended.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Chicken Club, Oatmeal Chocolate Chip Cookie
I came for the first time near the end of lunch hour and was a little disappointed by the long line, only to then be SHOCKED by how fast it moved! I got my order out the door way quicker than I expected.I was also very happy that they offer a “skinny” smaller sandwich size, as regular sized sandwiches usually make me feel bloated. And it tasted great, too!
Recommended dishes: Any Skinny Sandwich, Italian
I went to get a sandwich, was not good,the peppers were ghost peppers,i asked for jalapenos,and i got the meal deal cause sign said save with it it was an xtra 3.89 for chip and a drink,i will be going to jimmy johns from now on.
Restaurantji Recommends
We went right at opening to grab a bite before a convention the other week. The two young ladies who were running the store were absolutely amazing! Super friendly and patient with us first-timers. They helped make our visit that much better (: Food was delicious too!
Atmosphere: 5
Food: 5
Service: 5
Service was trashy
The service was great friendly people
I love that place!
Always great service here.
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