Red Lobster

A surprisingly good experience! We read the negative reviews but my mom loves red lobster so we gave it a try. We came in for an early dinner so it wasn't busy and the service was great. I also thought the food was very good quality (we got the ultimate feast and several sides including the broccoli, asparagus, and brussel sprouts). They were out of a few items (kids mac and cheese, shrimp cocktail, Mahi Mahi) but everything we did have ended up being really good. The atmosphere is dated but clean, the music was good, and there were no “fish” smells like what I recall from my childhood visits. I thought the kids menu/booklet was great because it was full of fun activities like a word search and hidden pictures in addition to coloring. And of course the biscuits were

Felt like I was at Wendy's. Inattentive server. I ordered fish n chips. My food was delivered in 3 minutes. Literally an hour later, I got up to find my server so I could pay. Her coworkers finally got her for me. No refill offered on my water. I try to support Red Lobster to keep them in business, but I'm officially done.

Slow service, menu selection limited. Prices to high. Portion size way to small for price.

Don't ever eat here! The food is cold and nasty service. If I could give no stars I would, that's how bad it was!!

Atmosphere: 1

Food: 1

Service: 1

Slow service, average food. Cramped tables. But the cheddar bay biscuits are still the best!

Atmosphere: 2

Food: 2

Service: 2

Ordered from DoorDash 3x now . I called prior to order being dropped off to make sure added drawn butter for 3 lobster tails forgotten in prior orders . Did include plenty of that ! However forgot butter & sour cream for two potatoes? Decent food but much better in person .. A $ 210.00 dollar order . Do better .

Food: 4

Service: 2

I don’t know who picks this crapping dinner music out but is sucks and it is to loud. Now I know why I only do carry out.
Pluse sever was kind but scattered brain.

Atmosphere: 1

Food: 4

Service: 3

If I could give no stars I would. We visited your Cincinnati location yesterday which will be our last time for Red Lobster. It was a horrible experience, mediocre food and extremely ridiculously immature staff. Seating took 20 mins at a non busy time (415pm).Not a long wait no biggy. The bar tenders hadn’t communicated and blue moon was served as samual Adams.The taps were wrong and nobody had fixed it. They corrected the mistake with no issue. After we seated ant our table we received no water, we shortly learned our waitress had no business waitressing. The first red flag was her telling all the tables around us she was “sorry” and that “the kitchen is backed up.” In our dining experience we got to learn how her coworkers kept trying to step in and do her job. Maybe because she wasn’t doing it herself? She told the table beside us if another waitress tried to help them refuse the help and say she was doing her job. How awkward for them. She informed us that she literally was “putting an apron on and gonna kick the cooks ass and was fighting the cook on everything!” She proceeded to tell us she just got into an argument with the cook and she stated she told them “just give me their dam crab dip!” Our pasta was Al Dente, the lobster was over cooked. The “crab dip” had absolutely no crab in it. This waitress was so immature. When she brought us the bill she stood there and waited for my husband to write out the tip/sign. Very very tacky. The food was sub par tasting, the amount of food served for me and my husband was different and we ordered the same dish. Service was extremely slow. Our waitress kept disappearing (maybe duking it out with the cook) she returned once to “refresh” our drinks that we were originally served at the bar. She never returned so another staff walking by went to at least retrieve my husbands drink and I never got my pop. The waitress was so horrible and obviously there were some staffing conflicts going on while we were dining. At no time should your waitress be bashing other staff and cooks in front of customers. There was a lot of staff tension, the staff were having arguments and discussions in the middle of the dining floor. This place is definitely not what we remember. The service sucked the food has gone downhill and we won’t be back. Thankfully we were not celebrating anything because Red Lobster would have ruined the celebration. Normally I do not write reviews but Cincinnati location ruined the experience for US!

Atmosphere: 1

Food: 1

Service: 1

Me and my sister went for dinner , the food was horrible lol noodles where overcooked and mushy , grilled shrimp was not cooked al the way the scampi was good and the margarita was also good and huge , even tho i told her i wanted blue raspberry and she said she thought i only said raspberry lol i don't like when servers have to explain why my order was wrong instead of just apologizing and making it right . Other then that 3/5 will only go back for drinks and maybe apps if i do return but doubt it

Atmosphere: 3

Food: 1

Service: 3

Seated and no waitress ever showed up. We left after 30 minutes of waiting. The staff seemed to be in disarray. Multiple employees were running around...correction, walking slowly with no sense of urgency. No wonder this franchise claimed bankruptcy. We went to skyline, which was packed, and a waitress arrived in 38 seconds exactly. Wild.

Service: 1

My service was really good, but when we came across an issue the manager wouldn’t come out of the back area. Very unorganized & unprofessional. To have your name on the door & then refuse to please the guests who walk in? Won’t be eating here again. Shoutout to our server Leeasia for the great service.

Atmosphere: 2

Food: 3

Service: 4

Our server was fantastic with a big party. She went above and beyond!

Parking: Alycia was very attentive and friendly! She made the experience so much better.

Atmosphere: 4

Food: 4

Service: 5

We had a great meal with our family.

Atmosphere: 3

Food: 5

Service: 5

We sat for two hours without drinks no food. Our waitress never came back to even refill drinks. The only person who was helping us was Grace. They had to find the manager, bring us more drinks, find our server, brought us more rolls and apologized for the wait. We had spoken to one manager at one point because we were getting ignored and she immediately said she was going to get her boss and never came back. We had to enlist Grace again for help. Then A HALF EATEN plate of crab legs was set in front of us. Nothing else, so clearly eaten. All of us got up and left. I’m reporting this restaurant every where I can. This place needs shut down. So many staff, no customers, and workers including management sat in the front goofing off as I was walking out.

Atmosphere: 1

Food: 1

Service: 1

If I could give zero stars I would. We waited 2 hours for food and still didn’t get our orders. Then our server brought a plate of cracked and eaten (looked like someone’s leftovers) crab legs to me as my meal. The table next to us waited 3 hours and only received half of their meal. Our server visited our table twice, we had to stop a different server to ask for drink refills, he refilled them and our server was MIA. We left without food.

Food: 1

Service: 1