Starbucks

2692 Madison Rd, Cincinnati
(513) 631-3329

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Recent Reviews

I ran in 6 minutes before closing to order drinks for myself and my co-workers at the hospital. Lucas was very nice and did not seem to be upset that he was going to be making 5 drinks right before closing when most items were already washed and put away. He also held the door for me as I was leaving with all of the drinks. I appreciate his positive attitude and behavior! The drinks were made perfectly as well!
Cris the manager resolved my issue by replacing my matcha for free since they forgot to add my Carmel crunch topping and not only that, she gave me a 8$ gift card for next time! Although I left disappointed due to my drink being made wrong today (and 2x previously the weeks before as well) , cris managed to keep me as a customer and go above and beyond to make the customer happy! Its all about communication and cooperation! Way to resolve a situation!
So why did they change the dress code? The new dress code looks like your getting ready for a funeral. Im going to miss the upbeat dress code and even around the holidays they would dress up for that season. Its a shame that the dress code has changed, it might change someone's mind and they might not come back. Horrible idea to change dress code. STARBUCKS DO BETTER.

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