Drive thru wait is horrible! I will never come back to this location. This store should be an “in-store” location only.
Atmosphere: 1
Food: 1
Service: 1
Madison Williams
Crystal at the drive thru window made my day
Service: 5
Portia Dotson
Went through the drive through today and was greeted at the speaker with a kind and excited voice and we went up to the window and the girl was sooo sweet. We got our food really fast and it was refreshing to be spoken to kindly in a world where many fast food employees are not very kind. She really put a smile on my face today 😊
Atmosphere: 5
Food: 5
Service: 5
Mandy Laney
My fave Starbucks because of the messages they write on the cups. Today mine said Just Keep Going 💓
Mikaela Peavy
Came through the drive through and Crystal was the voice on the other end. She was so personable and friendly. She made the experience so positive and engaging. She made small talk and jokes and really made you feel like you were her only customer and it was during a time the drive through was extremely busy and the wait time was very long. I will definitely be returning and it’s because of her!
Food: 5
Service: 5
Asteri Acres
Drove through & the guy at the window was really lovely. Our coffee came out very fast and very hot. We've been driving from texas & stopped at a lot of Starbucks. This has been one of the better ones!
Atmosphere: 5
Food: 5
Service: 5
Cathy Colgan
I have to give a huge shoot out to Crystal/Krystal working drive thru at this location on Wednesday April 23, approximately noon! She is by far the kindest most enthusiastic batista i have EVER encountered at any starbucks location ANYWHERE!!!!! She was a bubbly, delightful, kind human and i am very grateful for her!!!
Leslie Julius
Great customer experience;)!
Service: 5
Trip Achille-Ritthaler
We lol
Atmosphere: 5
Food: 5
Evelyn H
My husband went to pick up coffee that I had order and when he tasted his coffee it was pure water and had no taste, he went back and told them and one of the baristas said it probably just needs whip cream, another barista heard and said no it truly has no flavor! Instead of making it freshly new the barista just dumped some coffee and added more!! If you call to tell them what happened they just tell you well come back and we will fixed it for you, yeah I have other things to do instead of coming back to pick up a coffee that should have been made right the first time!!
Parking lot is the biggest headache to get into, I had to explain my drink order to the person at the window there times before they finally told me that they were out of all non-dairy milk alternatives. Slowest starbucks ive been to
Atmosphere: 1
Food: 1
Service: 1
Emily Brown
No seating and no bathrooms anymore. Disappointed in the changes.
Thomasiana M
It's extremely bizarre to me that Starbucks closed this location temporarily, remodeled it, and now there is no seating and no restrooms.
Debbie S
Yesterday morning bright and early 6:10 am I decided to treat my self to a chai tea latte from the Kenwood Rd location across from the mall. Took 10 mins from time of order to get it. Drove to work, got settled and took a drink to find it had coffee in it! So went back to the store, went inside and had it remade. This is not the first time I've had issues with this store. I sent an email to Starbucks and even though I sent a pic of the sticker on the cup which has the order details because I paid cash (gasp, who does that anymore!) and I don't have a Starbucks card (another gasp) there is no proof of purchase and they won't offer anything. That's ok ...Panera has a delicious chai tea latte and it's cheaper! Update...so Starbucks reply was to contact them...um I already did, see above!
Service: 1
Jess
This Starbucks is arguably the most consistent. The staff is overall nice too. There’s a newer girl (maybe idk) with blonde-ish hair & tattoos and she’s just so pleasant/kind. Also, the manager is always greeting people.
Drive thru wait is horrible! I will never come back to this location. This store should be an “in-store” location only.
Atmosphere: 1
Food: 1
Service: 1
Crystal at the drive thru window made my day
Service: 5
Went through the drive through today and was greeted at the speaker with a kind and excited voice and we went up to the window and the girl was sooo sweet. We got our food really fast and it was refreshing to be spoken to kindly in a world where many fast food employees are not very kind. She really put a smile on my face today 😊
Atmosphere: 5
Food: 5
Service: 5
My fave Starbucks because of the messages they write on the cups. Today mine said Just Keep Going 💓
Came through the drive through and Crystal was the voice on the other end. She was so personable and friendly. She made the experience so positive and engaging. She made small talk and jokes and really made you feel like you were her only customer and it was during a time the drive through was extremely busy and the wait time was very long. I will definitely be returning and it’s because of her!
Food: 5
Service: 5
Drove through & the guy at the window was really lovely. Our coffee came out very fast and very hot. We've been driving from texas & stopped at a lot of Starbucks. This has been one of the better ones!
Atmosphere: 5
Food: 5
Service: 5
I have to give a huge shoot out to Crystal/Krystal working drive thru at this location on Wednesday April 23, approximately noon! She is by far the kindest most enthusiastic batista i have EVER encountered at any starbucks location ANYWHERE!!!!! She was a bubbly, delightful, kind human and i am very grateful for her!!!
Great customer experience;)!
Service: 5
We lol
Atmosphere: 5
Food: 5
My husband went to pick up coffee that I had order and when he tasted his coffee it was pure water and had no taste, he went back and told them and one of the baristas said it probably just needs whip cream, another barista heard and said no it truly has no flavor! Instead of making it freshly new the barista just dumped some coffee and added more!! If you call to tell them what happened they just tell you well come back and we will fixed it for you, yeah I have other things to do instead of coming back to pick up a coffee that should have been made right the first time!!
Food: 1
Service: 1
Restaurantji Recommends
Parking lot is the biggest headache to get into, I had to explain my drink order to the person at the window there times before they finally told me that they were out of all non-dairy milk alternatives. Slowest starbucks ive been to
Atmosphere: 1
Food: 1
Service: 1
No seating and no bathrooms anymore. Disappointed in the changes.
It's extremely bizarre to me that Starbucks closed this location temporarily, remodeled it, and now there is no seating and no restrooms.
Yesterday morning bright and early 6:10 am I decided to treat my self to a chai tea latte from the Kenwood Rd location across from the mall. Took 10 mins from time of order to get it. Drove to work, got settled and took a drink to find it had coffee in it! So went back to the store, went inside and had it remade. This is not the first time I've had issues with this store. I sent an email to Starbucks and even though I sent a pic of the sticker on the cup which has the order details because I paid cash (gasp, who does that anymore!) and I don't have a Starbucks card (another gasp) there is no proof of purchase and they won't offer anything. That's ok ...Panera has a delicious chai tea latte and it's cheaper!
Update...so Starbucks reply was to contact them...um I already did, see above!
Service: 1
This Starbucks is arguably the most consistent. The staff is overall nice too. There’s a newer girl (maybe idk) with blonde-ish hair & tattoos and she’s just so pleasant/kind. Also, the manager is always greeting people.
Atmosphere: 5
Food: 5
Service: 5
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