Extremely slow service and rude, entitled employees who really do not enjoy their jobs and take it out on customers :(
Angel Gibbs
I’ve been going to this Starbucks since they first opened. I don’t know why all of a sudden within these last couple of months that I’ve been going, my drinks have been poorly made. I get the same thing every time, and they mess it up every time! I haven’t complained until recently because I understand they are busy bees and have to get orders in and out as efficiently as possible but quality matters as well. I will never be coming back to this location again, they’re terrible
E T
Every time I go to this Starbucks the employees act like I am doing them a disservice by ordering my coffee. Today I wanted just a water and coffee and was rudely told that I had to make a purchase to get water. After saying I was going to make a purchase, I was again rudely asked well what is your purchase then? I’m sorry, but I feel that it is okay to ask for water and then your coffee!!! I didn’t know it was such a big deal! Yikes! Listen I get it if it’s a rough day but I was taken aback by the rude tone of voice after I was just trying to order. This is not my first experience with rude service at this drive thru. beware!!! (However if you go inside they are very lovely from my experience!) in my 22 years of life I’ve never felt the need to make a review and as a previous barista, I can get that it’s hard sometimes. However, the continuous aggression to someone who’s just trying to start their day with a coffee is getting to be ridiculous. Have a lovely day everyone! Stay far away from this Starbucks!!!
Skyler Bauer
The place for some reason doesn’t show up on the Starbucks app for mobile orders…. Other than that, it’s a great place!
lee yawn
Rae always has an attitude… I come to this starbucks fairly often
Gailya Sanders
Such a solid Starbucks. I’ve been to a lot and this one is my go to. Great service, CONSISTENT drink orders (every time I go my drink is made perfectly) and great location. I never wait too long and they even have photos of all the puppies that come through for pup cups ♥️♥️♥️🐾🐶
Loi Ly
My favorite place ❤️
Lilly Hodge
My brother and I went to pick up starbucks Thanksgiving morning, before we made our trip Louisville to see family. As I got done with my Peppermint Hot Chocolate, I went for one final sip and almost choked on what I found to be the top of a whipped cream can in my drink. I don’t know how this happens and someone doesn’t notice before handing it to customer. I would like to be contacted immediately about this issue.
Atmosphere: 1
Food: 1
Service: 1
Allen Cowgill
Said my son was allergic to milk and order apple cider. They accidentally handed us coffee with milk and said it was just heated apple juice.
Brett Wilkins
I just had an experience through the drive through at this location. The woman who took my payment did not look at me once. She barely spoke to me and after tipping barely acknowledged me. This was poor customer service. She also gave me the wrong receipt. My food and coffee was pretty good, about what I expected. I didn’t appreciate the lack of acknowledgment.
Unfortunately the flat whites don't taste as good as when they first came out. My batista was not only cute, but very polite.
Atmosphere: 5
Service: 5
Recommended dishes: Cake
Madelynn Canty
Unfortunately they don’t know how to make matcha, the milk to matcha ratio was not right. It also wasn’t mixed together well. Thank you for the $6 oat milk tho!
J G
So we all know Starbucks, yada yada.But this Starbucks has Sara, and she makes it a wonderful experience. Thank you!
Extremely slow service and rude, entitled employees who really do not enjoy their jobs and take it out on customers :(
I’ve been going to this Starbucks since they first opened. I don’t know why all of a sudden within these last couple of months that I’ve been going, my drinks have been poorly made. I get the same thing every time, and they mess it up every time! I haven’t complained until recently because I understand they are busy bees and have to get orders in and out as efficiently as possible but quality matters as well. I will never be coming back to this location again, they’re terrible
Every time I go to this Starbucks the employees act like I am doing them a disservice by ordering my coffee. Today I wanted just a water and coffee and was rudely told that I had to make a purchase to get water. After saying I was going to make a purchase, I was again rudely asked well what is your purchase then? I’m sorry, but I feel that it is okay to ask for water and then your coffee!!! I didn’t know it was such a big deal! Yikes! Listen I get it if it’s a rough day but I was taken aback by the rude tone of voice after I was just trying to order. This is not my first experience with rude service at this drive thru. beware!!! (However if you go inside they are very lovely from my experience!) in my 22 years of life I’ve never felt the need to make a review and as a previous barista, I can get that it’s hard sometimes. However, the continuous aggression to someone who’s just trying to start their day with a coffee is getting to be ridiculous. Have a lovely day everyone! Stay far away from this Starbucks!!!
The place for some reason doesn’t show up on the Starbucks app for mobile orders…. Other than that, it’s a great place!
Rae always has an attitude… I come to this starbucks fairly often
Such a solid Starbucks. I’ve been to a lot and this one is my go to. Great service, CONSISTENT drink orders (every time I go my drink is made perfectly) and great location. I never wait too long and they even have photos of all the puppies that come through for pup cups ♥️♥️♥️🐾🐶
My favorite place ❤️
My brother and I went to pick up starbucks Thanksgiving morning, before we made our trip Louisville to see family. As I got done with my Peppermint Hot Chocolate, I went for one final sip and almost choked on what I found to be the top of a whipped cream can in my drink. I don’t know how this happens and someone doesn’t notice before handing it to customer. I would like to be contacted immediately about this issue.
Atmosphere: 1
Food: 1
Service: 1
Said my son was allergic to milk and order apple cider. They accidentally handed us coffee with milk and said it was just heated apple juice.
I just had an experience through the drive through at this location. The woman who took my payment did not look at me once. She barely spoke to me and after tipping barely acknowledged me. This was poor customer service. She also gave me the wrong receipt. My food and coffee was pretty good, about what I expected. I didn’t appreciate the lack of acknowledgment.
Atmosphere: 3
Food: 4
Service: 1
Restaurantji Recommends
Unfortunately the flat whites don't taste as good as when they first came out. My batista was not only cute, but very polite.
Atmosphere: 5
Service: 5
Recommended dishes: Cake
Unfortunately they don’t know how to make matcha, the milk to matcha ratio was not right. It also wasn’t mixed together well. Thank you for the $6 oat milk tho!
So we all know Starbucks, yada yada.But this Starbucks has Sara, and she makes it a wonderful experience. Thank you!
Atmosphere: 4
Food: 4
Service: 5
Starbucks quality, very kind staff!
Atmosphere: 5
Food: 5
Service: 5
Everyday
Atmosphere: 5
Food: 5
Service: 5
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