Worst Starbucks I’ve ever been to. I waited 20 minutes are a Carmel iced coffee. I think they need to evaluate their workers and management.
Atmosphere: 1
Food: 2
Service: 1
Jennifer Ellenberg
They was great and coffee was wonderful always feel welcome
Atmosphere: 5
Food: 5
Service: 5
Sadie Dukes
Amazing service always leave with a smile! Update: still amazing!
Atmosphere: 5
Food: 5
Service: 5
Merccedyz Davidson
Didn’t realize I wasn’t allowed to order a water without an additional purchase. And no I didn’t ask for it for free I just needed water to make a baby bottle. 2 cars in parking lot and no one else in the drive thru. I guess my demands are to much
Atmosphere: 1
Food: 1
Service: 1
Polo Malxolm
It's a nice place my girlfriend knows all the works or at least half the staff here
Atmosphere: 5
Food: 5
Service: 5
Amber Finke
On 9/22/25 my disabled father tried to go inside and buy 2 drinks around 6-7 pm h tried to pay with 100$ which the lady at the register said he couldn’t ( no signs posted that you can’t accept 100$ ) he then turns to ask to use the bathroom the lady at the registered snickered and said it was for paying customers only ( which he just tried to do and she denied him service ) he proceeded to leave and use the restroom on himself in the parking lot . He is disabled physically and mentally . Tried to cal TWICE today 9/23/25 with no answer .
Atmosphere: 1
Food: 1
Service: 1
shannon huser
Super fast and friendly
Atmosphere: 5
Food: 5
Service: 5
Lynn Adams
When they know they know each time I come they are know how I like my drink. Very friendly and excellent customer service
Atmosphere: 5
Service: 5
Gi Vani
Store says it closes at 10, wow, thought that was great for a starbucks, since a lot of them close earlier. Well drove here 20+ minutes away since I live far. Arrived at 9:10 50 mins before supposed closing time, & waited 10 mins in front of the screen. No one says anything. Pulls up to the window, everything is dark. No one is there. If you close at 9 just say that. Waste of my precious, & valuable time.
Service: 1
P L
We had just sat down and ordered our coffee when the staff told us that, due to being short-staffed, they were closing the café area and only keeping the drive-thru open. It was frustrating, especially since the store is listed as being open until 10 PM.
Worst Starbucks I’ve ever been to. I waited 20 minutes are a Carmel iced coffee. I think they need to evaluate their workers and management.
Atmosphere: 1
Food: 2
Service: 1
They was great and coffee was wonderful always feel welcome
Atmosphere: 5
Food: 5
Service: 5
Amazing service always leave with a smile!
Update: still amazing!
Atmosphere: 5
Food: 5
Service: 5
Didn’t realize I wasn’t allowed to order a water without an additional purchase. And no I didn’t ask for it for free I just needed water to make a baby bottle. 2 cars in parking lot and no one else in the drive thru. I guess my demands are to much
Atmosphere: 1
Food: 1
Service: 1
It's a nice place my girlfriend knows all the works or at least half the staff here
Atmosphere: 5
Food: 5
Service: 5
On 9/22/25 my disabled father tried to go inside and buy 2 drinks around 6-7 pm h tried to pay with 100$ which the lady at the register said he couldn’t ( no signs posted that you can’t accept 100$ ) he then turns to ask to use the bathroom the lady at the registered snickered and said it was for paying customers only ( which he just tried to do and she denied him service ) he proceeded to leave and use the restroom on himself in the parking lot . He is disabled physically and mentally . Tried to cal TWICE today 9/23/25 with no answer .
Atmosphere: 1
Food: 1
Service: 1
Super fast and friendly
Atmosphere: 5
Food: 5
Service: 5
When they know they know each time I come they are know how I like my drink. Very friendly and excellent customer service
Atmosphere: 5
Service: 5
Store says it closes at 10, wow, thought that was great for a starbucks, since a lot of them close earlier. Well drove here 20+ minutes away since I live far. Arrived at 9:10 50 mins before supposed closing time, & waited 10 mins in front of the screen. No one says anything. Pulls up to the window, everything is dark. No one is there. If you close at 9 just say that. Waste of my precious, & valuable time.
Service: 1
We had just sat down and ordered our coffee when the staff told us that, due to being short-staffed, they were closing the café area and only keeping the drive-thru open. It was frustrating, especially since the store is listed as being open until 10 PM.
Atmosphere: 2
Food: 1
Service: 1
Restaurantji Recommends
Coffee white mocha hot please....
Atmosphere: 5
Food: 5
Service: 4
Very nice place. The workers are like family now since I've been going there for about 2 years everyday.
LG
Atmosphere: 5
Food: 5
Service: 5
Need new customer service training
Atmosphere: 1
Food: 1
Service: 1
the people here are so kind and the service is unreal!! shoutout west side starbucks
Atmosphere: 5
Food: 5
Service: 5
absolutely horrendously slow service. takes over 20 minutes in drive thru
Atmosphere: 1
Food: 3
Service: 1
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