Every time I go to this location, they purposely do not make my drink correctly because they are too lazy to type it in properly. It is the only location I ever have a problem with supposed to be able to customize your drink. They straight up ignore your request. And the guy put Haley for my name when I said Allie not once but twice and waited extra time because I didn’t know I was Hayley today.
Ginger Bower
Went in and did didn’t get the drink we ordered (was supposed to be hot but came iced / not like how other locations have made). Was a long wait to order. When we left the line was long and people were getting agitated / the baristas did not seem to care and kept saying they can wait. Going to stick to Dunkin / the Starbucks down the road.
Atmosphere: 1
Service: 1
Cedric Menke
They were gossiping and forgot my straw.
Atmosphere: 2
Food: 4
Service: 1
Lisa Jones
Waited about 45 mins to get my drink. 20 mins in line and then almost another 20-25 mins for them to make it. There were only two people working and one was running around trying to find something they were out of. Then the person who ordered after me got theirs before I got mine. You need at least 3 people working on a Saturday. Ok make that another person behind me that order that got theirs before me!!!
Atmosphere: 4
Service: 1
Jillian Sams
I ordered online so it could be ready or almost ready by the time i got there, and i completely understand if they are busy so it wouldn’t be done as quick but i got there and there was one person in line. the one lady was making drinks and other taking orders. my drinks wernt ready until 8:48 when the estimated time was 8:31. they just made the drinks so slow and seemed like they really didn’t know what they were doing. they were reading my drink and i added a few extra pumps of stuff and they acted like they couldn’t understand it. they kept coming together reading the sticker and looking over at me. all together it just took a lot longer then i feel like it should. also my drink was last when there was multiple people that came after me and still got their drink first. another thing was I was walking to the parking lot and this lady was putting her groceries in her trunk and the worker collecting all of the carts put the whole cart corral right next to her behind her and then he took the second stack and pushed it in between her and the other cart stack and got so close to her. I could tell she was annoyed, i get he was probably trying to stay the way from the cars, but I wouldn’t want someone putting stuff behind me so close.
Atmosphere: 3
Food: 2
Service: 1
Olivia Cleary
Latest drink I'm into is the lavender matcha, taste is smooth almost like a milkshake lol. Service is always great..
Atmosphere: 5
Food: 5
Service: 5
Kristen Miller
Normally, this Starbucks is great, there's one male employee today who made me a caramel latte, and probably put one drop if any at all. So it was extremely bitter, and I asked for a little more caramel and the barista proceeds to drown the drink in caramel, after trying to upsell me sugar that I didn't want added. Now it's too sweet to drink, it tastes like straight syrup. I won't be returning if that barista is working.
Atmosphere: 1
Food: 1
Service: 1
Kristen Wilson
Normally, this Starbucks is great, there's one male employee today who made me a caramel latte, and probably put one drop if any at all. So it was extremely bitter, and I asked for a little more caramel and the barista proceeds to drown the drink in caramel, after trying to upsell me sugar that I didn't want added. Now it's too sweet to drink, it tastes like straight syrup. I won't be returning if that barista is working.
Atmosphere: 1
Food: 1
Service: 1
KP G
Excellent service. This location is inside the Kroger Marketplace store. Fast service. Many gift items and packaged coffee options available.No indoor seating. Kroger has some outdoor tables.
Ele Millenia
Only one barista there, Belinda. That wasnt her fault.She said "The system wasn't working" when we told her about the 1/2 off drink offer for the day, so we helped her out by making mobile orders.We ordered a hot tea and matcha cold foam latte. Belinda kept talking about how nasty the hot tea is and that she doesn't drink it. We ignored her.She then told me that although I ordered a venti cup for my grande drink she couldn't do it because "you have to get the cup size for the matching drink" I had to educate her that the larger cup was so that the foam would fit.She then left the foam off of my drink, saying I didn't order it. I had to show her on the mobile order sticker that indeed I did. Then she didn't include matcha in the cf...saying I didn't order matcha foam. I again showed her "Matcha CF" meant matcha cold foam, and showed my receipt also. She then said she didn't think I'd get that much matcha because it was downright nasty and "tasted like grass". Sheesh Belinda you don't have to drink it. Please make what I ordered.This place is laughable. The customers behind us were also vocal about being annoyed that it took 1/2 hr to get through 3 people's drink orders.
This place is a good place but this time my coffee was about 5 times stronger than just being a little strong and poutnit and didn't taste as good as it usually does and I really do love this place but it might of had a new person working also so I don't know what was wrong with there coffees that day but I will come back for another try to make sure it wasn't anything bad or wrong . Lavetta Ratliff???✝️♥️???❓????
Wheelchair accessibility: Thank you for making it a little easier for the handicapp ones for there wheel chairs and other things. Lavetta Ratliff ???✝️?♥️??
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Gift Basket
BILLs BackerMafia
Horrible deadly zionist
Atmosphere: 1
Food: 1
Service: 1
Johnny Beckelhymer
The coffee tasted awesome the girls that work there are very polite.
Every time I go to this location, they purposely do not make my drink correctly because they are too lazy to type it in properly. It is the only location I ever have a problem with supposed to be able to customize your drink. They straight up ignore your request. And the guy put Haley for my name when I said Allie not once but twice and waited extra time because I didn’t know I was Hayley today.
Went in and did didn’t get the drink we ordered (was supposed to be hot but came iced / not like how other locations have made). Was a long wait to order. When we left the line was long and people were getting agitated / the baristas did not seem to care and kept saying they can wait. Going to stick to Dunkin / the Starbucks down the road.
Atmosphere: 1
Service: 1
They were gossiping and forgot my straw.
Atmosphere: 2
Food: 4
Service: 1
Waited about 45 mins to get my drink. 20 mins in line and then almost another 20-25 mins for them to make it. There were only two people working and one was running around trying to find something they were out of. Then the person who ordered after me got theirs before I got mine. You need at least 3 people working on a Saturday. Ok make that another person behind me that order that got theirs before me!!!
Atmosphere: 4
Service: 1
I ordered online so it could be ready or almost ready by the time i got there, and i completely understand if they are busy so it wouldn’t be done as quick but i got there and there was one person in line. the one lady was making drinks and other taking orders. my drinks wernt ready until 8:48 when the estimated time was 8:31. they just made the drinks so slow and seemed like they really didn’t know what they were doing. they were reading my drink and i added a few extra pumps of stuff and they acted like they couldn’t understand it. they kept coming together reading the sticker and looking over at me. all together it just took a lot longer then i feel like it should. also my drink was last when there was multiple people that came after me and still got their drink first. another thing was I was walking to the parking lot and this lady was putting her groceries in her trunk and the worker collecting all of the carts put the whole cart corral right next to her behind her and then he took the second stack and pushed it in between her and the other cart stack and got so close to her. I could tell she was annoyed, i get he was probably trying to stay the way from the cars, but I wouldn’t want someone putting stuff behind me so close.
Atmosphere: 3
Food: 2
Service: 1
Latest drink I'm into is the lavender matcha, taste is smooth almost like a milkshake lol. Service is always great..
Atmosphere: 5
Food: 5
Service: 5
Normally, this Starbucks is great, there's one male employee today who made me a caramel latte, and probably put one drop if any at all. So it was extremely bitter, and I asked for a little more caramel and the barista proceeds to drown the drink in caramel, after trying to upsell me sugar that I didn't want added. Now it's too sweet to drink, it tastes like straight syrup. I won't be returning if that barista is working.
Atmosphere: 1
Food: 1
Service: 1
Normally, this Starbucks is great, there's one male employee today who made me a caramel latte, and probably put one drop if any at all. So it was extremely bitter, and I asked for a little more caramel and the barista proceeds to drown the drink in caramel, after trying to upsell me sugar that I didn't want added. Now it's too sweet to drink, it tastes like straight syrup. I won't be returning if that barista is working.
Atmosphere: 1
Food: 1
Service: 1
Excellent service. This location is inside the Kroger Marketplace store. Fast service. Many gift items and packaged coffee options available.No indoor seating. Kroger has some outdoor tables.
Only one barista there, Belinda. That wasnt her fault.She said "The system wasn't working" when we told her about the 1/2 off drink offer for the day, so we helped her out by making mobile orders.We ordered a hot tea and matcha cold foam latte. Belinda kept talking about how nasty the hot tea is and that she doesn't drink it. We ignored her.She then told me that although I ordered a venti cup for my grande drink she couldn't do it because "you have to get the cup size for the matching drink" I had to educate her that the larger cup was so that the foam would fit.She then left the foam off of my drink, saying I didn't order it. I had to show her on the mobile order sticker that indeed I did. Then she didn't include matcha in the cf...saying I didn't order matcha foam. I again showed her "Matcha CF" meant matcha cold foam, and showed my receipt also. She then said she didn't think I'd get that much matcha because it was downright nasty and "tasted like grass". Sheesh Belinda you don't have to drink it. Please make what I ordered.This place is laughable. The customers behind us were also vocal about being annoyed that it took 1/2 hr to get through 3 people's drink orders.
Atmosphere: 3
Service: 1
Restaurantji Recommends
No complaints here, everything was great.
Atmosphere: 5
Food: 5
Service: 5
This place is a good place but this time my coffee was about 5 times stronger than just being a little strong and poutnit and didn't taste as good as it usually does and I really do love this place but it might of had a new person working also so I don't know what was wrong with there coffees that day but I will come back for another try to make sure it wasn't anything bad or wrong . Lavetta Ratliff???✝️♥️???❓????
Wheelchair accessibility: Thank you for making it a little easier for the handicapp ones for there wheel chairs and other things. Lavetta Ratliff ???✝️?♥️??
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Gift Basket
Horrible deadly zionist
Atmosphere: 1
Food: 1
Service: 1
The coffee tasted awesome the girls that work there are very polite.
Atmosphere: 5
Food: 5
Service: 5
Employees attitude wasn't the best.
Atmosphere: 4
Food: 3
Service: 2
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