Steak 'n Shake
4949 Ridge Ave, Cincinnati
(513) 373-4253
Recent Reviews
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Decent bbq burgers
Atmosphere: 3
Food: 4
Service: 4
The food was hot and quick service
I went through the drive through. The service was great. The food was great.
Atmosphere: 3
Food: 4
Service: 5
Recommended dishes: Bacon Cheeseburger
Staff was working very hard. We were there at closing time and they didn't make us feel rushed. Good crew
Atmosphere: 5
Food: 5
Service: 5
Pretty decent good. The burger was good but fries could use more flavor. They tasted a tiny bit freezer burnt.
Service was great though and staff was very clean and efficient. Overall happy.
Atmosphere: 5
Food: 3
Service: 5
Recommended dishes: French Fries, Bacon Cheeseburger
Excellent customer service and good hot food!
Atmosphere: 5
Food: 5
Service: 5
For a little while, they were doing better. Fast, friendly, everything. Has recently gone back to poorly trained staff that doesn't care. Visibly talking while ignoring customers, 10+ minutes after the food was given spent waiting on one milkshake.
Atmosphere: 1
Food: 5
Service: 1
Haven't been to one in awhile. They closed the one in Bridgetown.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Steak and Shake, French Fries, Bacon Cheeseburger
I just went through the drive-through off of Ridge in Oakley and ordered a bacon BBQ steak burger. The gentleman who took my order could not have been more sweet and kind. Today I had a really bad day and the gentleman who took my order showed me an act of kindness that really lifted my spirits. Not to mention when I got home the sandwich was hot, and tasted really good! I hardly ever go to Steak And Shake but I am a huge fan now. The best experience I’ve had in a very long time with fast food chains. Ignore all the negative comments. This location is the BEST.
Atmosphere: 5
Food: 5
Service: 5
I haven’t been to a stake and shake for years, thought they had all closed, remember it being really good food and couldn’t tell if it was just cause last time I ate there I was 16 and didn’t know what good food was, or if it actually was great food. Oh boy is it just as good as I remember, better even! Was such a delight to eat here! Will definitely be back for more. (I put a photo of what I ate, it was a single cheeseburger with garlic butter buns with added lettuce tomato and onions)
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Steak and Shake
Restaurantji Recommends
So, in the past I've given a rough review here. However, this place has completely redeemed themselves! Excellent speedy service, perfect food! If you weren't a fan of steak n shake before, give it another shot, I bet you won't be disappointed 😁
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Double Steak Burger, Cheesy Double Steakburger and Fries to Go, French Fries
Quick good food good vibes
Atmosphere: 5
Food: 5
Service: 5
Horrible. How does food look ashy?
Just when I thought this place was turning a new leaf, boy was I wrong. I ordered two number 9s, a number 5, and a cookies and cream shake. My food was ice cold. Both of my number 9s had no bacon. The guy in the drive-thru seemed very flustered and lost. I was surprised because normally the food is fresh. I learned my lesson: don’t come back at night and check your food before driving off. With all the Steak 'n Shakes closing left and right, you would think they would be striving for success, but instead, they serve subpar garbage. My water was also yellow with a weird cloudy look to it. The shake was also watery.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Double Steak Burger, Patty Melt, Bacon Cheeseburger
You need to wait 20 minutes for 1 piece of water 👎🏻
Service: 1
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