Gina was absolutely the best and celebrated our anniversary with us. She made sure everything was perfect and went above and beyond. To top it off the crew signed an anniversary card for us, complete with our other new friend Ryan, who was also a delight. Everyone we interacted with at Subito was fantastic and we will be back for many more celebrations! Not to mention the food is incredible!
Marsha
Noise level makes it difficult to have dinner conversation for older or hearing impaired guests
Meg
I visited Subito at Lyle Park last weekend for the “tea experience,” celebrating 2 birthdays in our party of 3. OpenTable's description highlighted a luxurious tea service with Churchill's Fine Teas and an artful array of seasonal pastries, macarons, and savory bites for $50 per adult. Unfortunately, our experience fell far short of these expectations. From the start, there was confusion about pricing. A staff member initially told me the $50 fee applied to the entire party, then later admitted she didn't know the cost of the tea when I called to ask questions. A few days before our reservation, the same person incorrectly adjusted our party size, requiring multiple follow-up calls to confirm our booking. Arrival was chaotic. No valet attendant was present, and it wasn't clear that self-parking was unavailable. Inside, the hostess struggled to locate our reservation and appeared surprised we were there for tea. While the lobby and dining area are elegant and sophisticated, the front-of-house staff seemed unprepared and unsure about the tea service. Tea arrived after a wait, but the food followed even later. There was no inquiry about dietary restrictions or preferences. Tea sandwiches were exclusively seafood-based (salmon & crab salad), leaving two guests with only sweets to enjoy. The crab salad was overly heavy on onion and bread, and while the sweets were good, they could not make up for the lack of options for non-fish eaters. For $50 per person, a large portion of the menu was inaccessible to part of our party, which felt surprising and limiting. The food felt hastily assembled rather than thoughtfully curated. Using an OT reward certificate caused additional confusion, requiring managerial intervention despite prior notification. Parking was overcharged at $14 instead of the $12 listed online. The experience did not reflect the advertised luxury. Other Cincinnati venues offer tea at lower prices with far better hospitality and attention to detail.
James
Took my lady here to celebrate her birthday! We had an amazing experience, our server Ryan was a very cool guy, funny as well! Would definitely recommend!
David
We have been here before 2 years ago and loved it. Tonight was another story. The services was great but that was the ONLY redeeming part. It took 35 minutes after we sat down to get even bread. We had the Brussels which were great but the salad was waaay over dressed. My wife had shrimp linguine with over cooked shrimp and I ordered a medium rare delmonico that came out chewy and well done. I didn't send it back because I don't want spit in my food but even the tough overcooked meat completely lacked flavor. We ordered a pizza to go(we were staying in hotel) to eat at least and when we got it back to the room it was so under seasoned it was inedible. Would NEVER go back.
Rob
To start off, the food here is absolutely incredible! Every dish is bursting with flavor, beautifully presented, and clearly made with care and passion. We highly recommend this restaurant to everyone looking for a truly memorable dining experience. But what truly makes our visits unforgettable is our amazing server, Gina. She is the heart and soul of this place! Gina has a genuine gift for connecting with people. She cares deeply about each of her guests and consistently goes above and beyond to make everyone feel special. Her warmth, attentiveness, and joyful spirit create an atmosphere that makes you feel like family. Every time we dine here, we leave not only full and satisfied but also uplifted and loved. Gina's passion and kindness shine through in everything she does, and she's a big part of why we can't wait to come back again and again. Thank you for the outstanding food, exceptional service, and the wonderful memories you continue to give us!
Ashley
It was my father-in-laws birthday and they went above and beyond. The food was delicious and we left full and happy. They gave my father-in-law a birthday card and complimentary strawberries and chocolate. Our service was impeccable, she checked on us enough that it was not over bearing nor were left wondering where she was. This wasn't our first time there and we'll definitely be back.
Marilyn
Our server Gina did really a great job taking care of our table The food specially the Lamp chop and strawberry with chocolate and the champagne was great she make our anniversary really feel special thank you so much.
Chuck
A truly exceptional dining experience to celebrate any occasion. Top shelf service from a personal birthday card, Polaroid pic for the memories and excellent food! Ryan, our server, was Outstanding! He went above and beyond to ensure our experience was a lifetime one...he even requested my wife's favorite song from the band. Book a reservation now!
Lisa
Serving staff was extremely friendly and had good recommendations. Lovely hotel and delicious brunch!
The staff was very kind and our waitress did a great job recommending pairings for wine and with timing our meal. We will be back!
Benita
The staff were very welcoming, I was led to my table very quickly, and the waitress came by shortly. We didn't wait long for our order, and the food was amazing when we received it. My friend and I don't drink alcohol, so it was nice that they had alcohol removed mocktails. Highly recommend!
chooch890
Great experience took my mom there for her birthday service was amazing food was amazing
Atmosphere: 5
Food: 5
Service: 5
Lily
Extremely slow service. It took an hour and a half for any food to come out. When it did my husbands shrimp was extremely overcooked but it didn't matter because no one ever came to ask if we needed anything. Likely won't be back
Tristin
We were treated like royalty at Subito for our wedding anniversary!!! Dena was so kind (request her if you get the chance!!), the food was delicious, the live piano music was a great touch, as was the complimentary champagne/chocolate covered strawberries and Polaroid photo to commemorate our celebration! I would absolutely recommend Subito to anyone looking for great service and an elegant vibe. I'll def be back to try their breakfast/lunch menu.
Gina was absolutely the best and celebrated our anniversary with us. She made sure everything was perfect and went above and beyond. To top it off the crew signed an anniversary card for us, complete with our other new friend Ryan, who was also a delight. Everyone we interacted with at Subito was fantastic and we will be back for many more celebrations! Not to mention the food is incredible!
Noise level makes it difficult to have dinner conversation for older or hearing impaired guests
I visited Subito at Lyle Park last weekend for the “tea experience,” celebrating 2 birthdays in our party of 3. OpenTable's description highlighted a luxurious tea service with Churchill's Fine Teas and an artful array of seasonal pastries, macarons, and savory bites for $50 per adult. Unfortunately, our experience fell far short of these expectations. From the start, there was confusion about pricing. A staff member initially told me the $50 fee applied to the entire party, then later admitted she didn't know the cost of the tea when I called to ask questions. A few days before our reservation, the same person incorrectly adjusted our party size, requiring multiple follow-up calls to confirm our booking. Arrival was chaotic. No valet attendant was present, and it wasn't clear that self-parking was unavailable. Inside, the hostess struggled to locate our reservation and appeared surprised we were there for tea. While the lobby and dining area are elegant and sophisticated, the front-of-house staff seemed unprepared and unsure about the tea service. Tea arrived after a wait, but the food followed even later. There was no inquiry about dietary restrictions or preferences. Tea sandwiches were exclusively seafood-based (salmon & crab salad), leaving two guests with only sweets to enjoy. The crab salad was overly heavy on onion and bread, and while the sweets were good, they could not make up for the lack of options for non-fish eaters. For $50 per person, a large portion of the menu was inaccessible to part of our party, which felt surprising and limiting. The food felt hastily assembled rather than thoughtfully curated. Using an OT reward certificate caused additional confusion, requiring managerial intervention despite prior notification. Parking was overcharged at $14 instead of the $12 listed online. The experience did not reflect the advertised luxury. Other Cincinnati venues offer tea at lower prices with far better hospitality and attention to detail.
Took my lady here to celebrate her birthday! We had an amazing experience, our server Ryan was a very cool guy, funny as well! Would definitely recommend!
We have been here before 2 years ago and loved it. Tonight was another story. The services was great but that was the ONLY redeeming part. It took 35 minutes after we sat down to get even bread. We had the Brussels which were great but the salad was waaay over dressed. My wife had shrimp linguine with over cooked shrimp and I ordered a medium rare delmonico that came out chewy and well done. I didn't send it back because I don't want spit in my food but even the tough overcooked meat completely lacked flavor. We ordered a pizza to go(we were staying in hotel) to eat at least and when we got it back to the room it was so under seasoned it was inedible. Would NEVER go back.
To start off, the food here is absolutely incredible! Every dish is bursting with flavor, beautifully presented, and clearly made with care and passion. We highly recommend this restaurant to everyone looking for a truly memorable dining experience. But what truly makes our visits unforgettable is our amazing server, Gina. She is the heart and soul of this place! Gina has a genuine gift for connecting with people. She cares deeply about each of her guests and consistently goes above and beyond to make everyone feel special. Her warmth, attentiveness, and joyful spirit create an atmosphere that makes you feel like family. Every time we dine here, we leave not only full and satisfied but also uplifted and loved. Gina's passion and kindness shine through in everything she does, and she's a big part of why we can't wait to come back again and again. Thank you for the outstanding food, exceptional service, and the wonderful memories you continue to give us!
It was my father-in-laws birthday and they went above and beyond. The food was delicious and we left full and happy. They gave my father-in-law a birthday card and complimentary strawberries and chocolate. Our service was impeccable, she checked on us enough that it was not over bearing nor were left wondering where she was. This wasn't our first time there and we'll definitely be back.
Our server Gina did really a great job taking care of our table The food specially the Lamp chop and strawberry with chocolate and the champagne was great she make our anniversary really feel special thank you so much.
A truly exceptional dining experience to celebrate any occasion. Top shelf service from a personal birthday card, Polaroid pic for the memories and excellent food! Ryan, our server, was Outstanding! He went above and beyond to ensure our experience was a lifetime one...he even requested my wife's favorite song from the band. Book a reservation now!
Serving staff was extremely friendly and had good recommendations. Lovely hotel and delicious brunch!
Restaurantji Recommends
The staff was very kind and our waitress did a great job recommending pairings for wine and with timing our meal. We will be back!
The staff were very welcoming, I was led to my table very quickly, and the waitress came by shortly. We didn't wait long for our order, and the food was amazing when we received it. My friend and I don't drink alcohol, so it was nice that they had alcohol removed mocktails. Highly recommend!
Great experience took my mom there for her birthday service was amazing food was amazing
Atmosphere: 5
Food: 5
Service: 5
Extremely slow service. It took an hour and a half for any food to come out. When it did my husbands shrimp was extremely overcooked but it didn't matter because no one ever came to ask if we needed anything. Likely won't be back
We were treated like royalty at Subito for our wedding anniversary!!! Dena was so kind (request her if you get the chance!!), the food was delicious, the live piano music was a great touch, as was the complimentary champagne/chocolate covered strawberries and Polaroid photo to commemorate our celebration! I would absolutely recommend Subito to anyone looking for great service and an elegant vibe. I'll def be back to try their breakfast/lunch menu.
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