Subway

11943 Hamilton Ave, Cincinnati
(513) 674-7827

Recent Reviews

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Naazy Emam

Our order was ready on time. The wrap and footlong cold-cut trio were good but I would still pick Firehouse 100% over Subway if I want to have subs. That is my preference, not that I say everybody feels like me. But we enjoyed our subs tho

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Oven Roasted Turkey, Rotisserie-Style Chicken

Space Ghost

There is definitely not enough meat or toppings on this sandwich. Employee told me not allowed to put more on cause management said NO

Layne M

Upon visiting this Subway, and I was pleasantly surprised by the visible upgrades since my last stop. The new sandwich station features a sleek glass covering, adding a modern touch that enhances the overall atmosphere of the store. It’s clear that the management has made a concerted effort to refresh the dining experience, and the deep cleaning the location has undergone was much needed. Everything felt more hygienic and inviting, which is always a plus in the fast food industry.

However, while the aesthetic and functional improvements are commendable, they come with a downside: significant price adjustments. The cost of meals has increased quite a bit since my last visit, which leaves me questioning the value of what I’m getting. Subway has long been an affordable option for a quick meal, but with the prices rising, it feels less justifiable. To be honest, the menu items don’t seem to have changed enough to warrant the steep increases. I find myself wondering if the value for money is still there, especially when the quality remains relatively the same despite the enhanced presentation.

Another frustrating aspect of my visit was the reward machine being out of order. This has become a recurring issue, and it's disheartening to think that I could be missing out on points toward future discounts and benefits. Loyalty programs can be a driving factor for customers, and when such systems aren’t functioning, it detracts from the overall customer experience.

In summary, while I appreciate Subway’s efforts to upgrade their location and improve cleanliness, the heightened prices and ongoing technical issues with their reward system leave me feeling dissatisfied. If they can address these price concerns and ensure their rewards program is operational, I might be more inclined to return often. For now, though, I think I’ll be shopping around for better value.

Vegetarian options: Veggie delight or tuna

Dietary restrictions: Great place for restrictions as GF options are available

Parking: Parking lot is small at this shopping center and often very busy with the amount of shops in this plaza.

Kid-friendliness: Kid friendly menu

Wheelchair accessibility: Absolutely accessible but the store is small so a tight fit at times but sure a team member could help push tables back for more access

Atmosphere: 5

Food: 3

Service: 5

Recommended dishes: All-American Club

Nicole Anderson

This place is trash. I eat here very often & typically don’t use a coupon. I had a coupon this time & the said they don’t take them. If they’re willing to make budget cuts for coupons what else are they making budget cuts for? I don’t trust it and wouldn’t eat here ever again.

Atmosphere: 1

Food: 1

Service: 1

Ruben Rivera

It was good.Nothing too special,but the experience came with a good meal.

Atmosphere: 3

Food: 5

Service: 4

Recommended dishes: Subway Club

Diego Murillo

Good service

Juan Camilo Gomez Murillo

Good service

Jeff Schaefer

Skimp on the meat and they don't honor Subway coupons.

Sophi Travels

They did a great job at the staff and their service at this location! Thank you for keeping the place clean and for such amazing service

Atmosphere: 5

Food: 5

Service: 5

Jeffrey Schaefer

Skimp on the meat and they don't honor Subway coupons.

Gina M

Philly cheese steak was delicious.

Atmosphere: 5

Food: 5

Service: 5

Juan Wang

It’s very clean and good restaurant nice staff

Norma Ziegler

The sandwiches were good. Meatballs sub should have had more meatballs on it.
The lady that waited on us was nice but not really friendly. Also was informed they don't take paper coupons, only online coupons. I feel there should be notification in the store so I would have known before I ordered. I will not be back.

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Cinnabon Footlong Churro

Rose Marie Rose

It was great! I'm so happy to see this location under new management. It was clean, no wait, pleasant staff, and fresh food. I love it! I will keep going back.... Always fresh food!!... .It was great! I am very happy to see this location under new management. It was clean, no waiting, nice staff and fresh food. I love it! I will keep coming back.They also speak Spanish!!

Atmosphere: 5

Food: 5

Service: 5

Sia

your hours were updated 3 weeks ago yet you still need to update them, CORRECTLY. If it says you close at 9:30 then there should be no reason why you’re locking the doors 30- 35 minutes early.

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