The lady making my sub was too busy chatting with her coworker to make my order correctly. So I had to repeat myself. Several times. And then when I pay, of course the machine asked for a tip. But there’s no option for no tip and if there is, it’s hidden somewhere in the kiosk.
Atmosphere: 3
Food: 4
Service: 1
Tatyana Rozhnova
I have to share an amazing experience I had at Subway, all thanks to Keri and Scotti. I walked in after what felt like the longest morning ever, weighed down by a serious case of the blahs. But from the moment I stepped through the door, everything changed. Keri and Scotti have this incredible energy and have created an atmosphere that's just infectious. They don't just serve sandwiches; they make you feel like you're the most important person in the room, anticipating your needs and going above and beyond to ensure you leave happier than when you arrived.
Honestly, I can say without a doubt that this is the best Subway I've ever had the pleasure of visiting. The food was, of course, delicious, but the service was truly impeccable. And it wasn't just the speed or efficiency; it was the genuine care and attention that Keri and Scotti provided. The atmosphere was welcoming, and the dining area was spotless, which is always a plus.
But what truly sets this Subway apart is the customer service. It's not just about taking orders and making sandwiches; it's about creating an experience. Keri and Scotti have mastered the art of making customers feel valued and appreciated. Their dedication to providing exceptional service is unmatched, and it's clear that they take pride in what they do. If you're looking for a Subway experience that's a cut above the rest, look no further. Keri and Scotti have raised the bar, and I can't wait to go back.
Atmosphere: 5
Food: 5
Service: 5
Urban Floors Marc (Urban Floors)
Google says the restaurant closes at 11pm, they stopped us at the door and told us they close at 10pm.
Service: 1
Greenie1204
Went in. Yes a little late but still hours from closing. Lady with nose ring was extremely rude and condescending. We even tried to pay her a compliment and maybe she just was in a bad mood. But she completely ignored us. Then i decided after paying I forgot one more sandwich and she scoffed rolled her eyes and was like “what do you want” in an extremely rude tone. Might go there again but not if she’s there. If you’re in a bad mood that’s one thing but don’t be hateful at least fake a smile
Atmosphere: 1
Food: 5
Service: 1
Steven Pickel
Employees profanity Employees not dressed professionally Management unavailable 12 June 2025 Approximately 6pm
Atmosphere: 1
Food: 3
Service: 3
Joe Elsbernd
My first time visiting this location. The two ladies running the store were very friendly! The sandwich was made well and very fresh. I was in and out quickly. I’ll definitely go back!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Oven Roasted Turkey
M \u0026 M
Delicious
Layne Steffen
Clean. Visited on 11/22 around 7:30 PM. One worker. She was very sweet and kind. But one worker just takes too long and we only had three sandwiches on our order. Recommend staffing two at all times. Food was good although a couple of the veggie options looked a bit stale/old/unappealing.
Atmosphere: 5
Food: 4
Service: 4
Flizsr917
How you give me the wrong sandwich. Ridiculous! Reading Road location Evendale, OH.
It’s unfortunate that I have to leave a review of this caliber but the way that this store handled my situation is beyond unacceptable. I went to the store on my lunch break and of course they are slammed, no problem. They make my order then I head to the check out. As I’m checking out, the lady is rushing to wrap my sandwich, and the man is GAWKING at me. I go on to pay and he’s more worried about me than making sure everything with this current transaction. I ignored most of things he said because he was hitting on me and it made me uncomfortable.
Mind you I said I was on my LUNCH BREAK.
So I go on to leave and drop my husband off at work because he ALSO is on his lunch break. I go to dig in the bag for a cookie and realized that there were no cookies in the bag.
So I had to turn around (I was already 10 min up the road at this point) and ask for my cookies.
The employees began to snicker and laugh because he’d probably joked about forgetting my cookies and trying to hit on me in one encounter!!!
I just grabbed my cookies and head back.
I get back to work after everything and I go to get out of the car, my sandwich flys out of the bag and onto the ground.
I go to call the store and tell them I just want a refund because I am beyond displeased and she goes to call whoever the district manager is and the manager tells me to pick the sandwich up, wrap it up, and bring it to the store to get a full refund.
I asked for his number and email and they said I couldn’t have it.
So I gave them my number IN HOPES that they’ll do the right thing but I have a feeling they won’t.
TO MAKE A LONG STORY SHORT….AVOID SUBWAY.
Atmosphere: 1
Food: 1
Service: 1
Skylar Johnson
The person that was making my food, wasn’t polite. I know some people have bad days. But at least say “you are welcome” not “huh huh”
Atmosphere: 2
Food: 5
Service: 1
Oscar Hernandez
Closed an hour and 15 early, and forgot the chicken! Here’s a pic of some lady showing up thinking they were open.
Atmosphere: 1
Food: 1
Service: 1
Walter Bewley
Had lunch with my daughter during her lunch break and we both agreed that we had forgotten how much we like Subway. Very positive visit.
Atmosphere: 3
Food: 4
Service: 4
Sarah Bolin
So sweet and good food sweet workers too love them!
The lady making my sub was too busy chatting with her coworker to make my order correctly.
So I had to repeat myself. Several times.
And then when I pay, of course the machine asked for a tip. But there’s no option for no tip and if there is, it’s hidden somewhere in the kiosk.
Atmosphere: 3
Food: 4
Service: 1
I have to share an amazing experience I had at Subway, all thanks to Keri and Scotti. I walked in after what felt like the longest morning ever, weighed down by a serious case of the blahs. But from the moment I stepped through the door, everything changed. Keri and Scotti have this incredible energy and have created an atmosphere that's just infectious. They don't just serve sandwiches; they make you feel like you're the most important person in the room, anticipating your needs and going above and beyond to ensure you leave happier than when you arrived.
Honestly, I can say without a doubt that this is the best Subway I've ever had the pleasure of visiting. The food was, of course, delicious, but the service was truly impeccable. And it wasn't just the speed or efficiency; it was the genuine care and attention that Keri and Scotti provided. The atmosphere was welcoming, and the dining area was spotless, which is always a plus.
But what truly sets this Subway apart is the customer service. It's not just about taking orders and making sandwiches; it's about creating an experience. Keri and Scotti have mastered the art of making customers feel valued and appreciated. Their dedication to providing exceptional service is unmatched, and it's clear that they take pride in what they do. If you're looking for a Subway experience that's a cut above the rest, look no further. Keri and Scotti have raised the bar, and I can't wait to go back.
Atmosphere: 5
Food: 5
Service: 5
Google says the restaurant closes at 11pm, they stopped us at the door and told us they close at 10pm.
Service: 1
Went in. Yes a little late but still hours from closing. Lady with nose ring was extremely rude and condescending. We even tried to pay her a compliment and maybe she just was in a bad mood. But she completely ignored us. Then i decided after paying I forgot one more sandwich and she scoffed rolled her eyes and was like “what do you want” in an extremely rude tone. Might go there again but not if she’s there. If you’re in a bad mood that’s one thing but don’t be hateful at least fake a smile
Atmosphere: 1
Food: 5
Service: 1
Employees profanity
Employees not dressed professionally
Management unavailable
12 June 2025
Approximately 6pm
Atmosphere: 1
Food: 3
Service: 3
My first time visiting this location. The two ladies running the store were very friendly! The sandwich was made well and very fresh. I was in and out quickly. I’ll definitely go back!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Oven Roasted Turkey
Delicious
Clean. Visited on 11/22 around 7:30 PM. One worker. She was very sweet and kind. But one worker just takes too long and we only had three sandwiches on our order. Recommend staffing two at all times. Food was good although a couple of the veggie options looked a bit stale/old/unappealing.
Atmosphere: 5
Food: 4
Service: 4
How you give me the wrong sandwich. Ridiculous! Reading Road location Evendale, OH.
Atmosphere: 1
Food: 1
Service: 1
Someone put their boogers and spit in my food.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
It’s unfortunate that I have to leave a review of this caliber but the way that this store handled my situation is beyond unacceptable. I went to the store on my lunch break and of course they are slammed, no problem. They make my order then I head to the check out. As I’m checking out, the lady is rushing to wrap my sandwich, and the man is GAWKING at me. I go on to pay and he’s more worried about me than making sure everything with this current transaction. I ignored most of things he said because he was hitting on me and it made me uncomfortable.
Mind you I said I was on my LUNCH BREAK.
So I go on to leave and drop my husband off at work because he ALSO is on his lunch break. I go to dig in the bag for a cookie and realized that there were no cookies in the bag.
So I had to turn around (I was already 10 min up the road at this point) and ask for my cookies.
The employees began to snicker and laugh because he’d probably joked about forgetting my cookies and trying to hit on me in one encounter!!!
I just grabbed my cookies and head back.
I get back to work after everything and I go to get out of the car, my sandwich flys out of the bag and onto the ground.
I go to call the store and tell them I just want a refund because I am beyond displeased and she goes to call whoever the district manager is and the manager tells me to pick the sandwich up, wrap it up, and bring it to the store to get a full refund.
I asked for his number and email and they said I couldn’t have it.
So I gave them my number IN HOPES that they’ll do the right thing but I have a feeling they won’t.
TO MAKE A LONG STORY SHORT….AVOID SUBWAY.
Atmosphere: 1
Food: 1
Service: 1
The person that was making my food, wasn’t polite. I know some people have bad days. But at least say “you are welcome” not “huh huh”
Atmosphere: 2
Food: 5
Service: 1
Closed an hour and 15 early, and forgot the chicken! Here’s a pic of some lady showing up thinking they were open.
Atmosphere: 1
Food: 1
Service: 1
Had lunch with my daughter during her lunch break and we both agreed that we had forgotten how much we like Subway. Very positive visit.
Atmosphere: 3
Food: 4
Service: 4
So sweet and good food sweet workers too love them!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cookies
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