Here we are in year #3. I didn't ask for money or free food or anything free. A quick synopsis, I was ignored on an app order when I arrived for p/u. I canceled the order before she touched a crumb of bread. Days later I was assured of a refund by the DM. Never issued. Many calls later, no action. After being a 4 to 5 subs purchased every couple of months I have now not purchased from them into my third year. If this is customer service maybe I should pay closer attention to the "closing down" rumors I hear from time to time. Their new subs may be excellent but it appears that I'll never know.Well, here we are a year later and still no response from Subway and no patronage from me. Be careful using their app. Once they have your money they apparently don't care about what you do or don't get. I guess they have to find some way to pay all the celebs in their new commercials.Grab a cup of coffee. 3 months ago I placed an order through the app for buy 2 get 1 free. I went in to p/u and waited for a customer ordering in person to finish. I was masked, per policy. The customer was wearing his mask around his Adam's apple and spent a good deal of time flirting. When they finished (past my p/u due time) she indicated my order had not been started. As I have emphysema and can ill afford a virus I just told her to cancel the order. After a month of being jerked around by the CSR, I contacted the DM and was told he would correct it that day. To date I have had nothing credited to my debit card and no refund received. I have not been back, will not be back and will actively dissuade anyone I can from patronizing this business. Update: 6 months now and nothing. I suggest you avoid using their app as the first thing it does is take your money and they don't mind keeping it even if they give you nothing! Gosh, if I went in there and did that they would try to arrest me. And no, I haven't gotten my $14.16 worth yet...not by a long shot.
Atmosphere: 1
Service: 1
Dayvon Thomas
Always Slow as usual, always having an attitude because they don’t want to do their job, not coming back.
Atmosphere: 1
Food: 1
Service: 1
Gwyn Stidham
Slowest service I’ve ever received at a Subway. Was there for over 40 minutes with 5 people in line. Do not recommend at all.
Atmosphere: 1
Food: 1
Service: 1
Nathaniel Allbright
I had a coupon for 3 footlongs for$18.So did 3 of the people ahead of me. The person behind the counter refused to accept mine and said that she isn't going to keep giving away "free sandwiches." And told me that I would need to pay full price or leave despite having a legitimate coupon in hand. She refused service... the coupon came from Subway's flyer in this week's door store.
Atmosphere: 1
Service: 1
Salo Fozilov
Super
Atmosphere: 5
Service: 1
Sean Ten
Everything that people are saying bad about this place is SO TRUE .. Same experiences it was two occasions both bad.. first one the lady got mad at me just for wanting to add extra ingredients on my sandwich an tried to call me in many words a slob an talk about customers that does the same so I'm return I said well customers paying good money for y'all service they should get whatever they want n don't want YOUR NOT EATING IT where's the manager,,, IM THE MANAGER lol like are you kidding me... Second time was during the day before I went to work stop there to get a sandwich and didn't even get a sandwich because too big girl employees (sorry jus call it how I seen it) I guess that worked there was in the lobby eating footlong sandwiches seen as if they on break what I thought,, an had the nerve to get an attitude when I nicely asked "can somebody take my order please" they turned around look at me funky and crazy an say "NOBODY WORKING RIGHT NOW WE CLOSED" went back to eating and laughin with other like as if I didn't exist ... Straight most ratchet subway on earth
Atmosphere: 1
Food: 1
Service: 1
Jason Reid Hockman
Was lunch time today and the people making my food barely toasted my sandwich and was soggy when i got home not even an hour later. Would not recommend this place at all. First time ever having a soggy sandwich. Would ask for a refund but not worth the hassle. Its a gas station you get what you expect. Service is always like people dont want to be there and got better things to do then do their job correctly now and days. I'd rather drive twenty minutes away then to come back here to this subway. Gotta do better. The "management" Is clearly a fault also. Went there at night a few months ago and they must've All been on break was there In my car and not a single person came to the front that i could see through the window. Disgraceful. Finally got someone. Then they had an attitude taking my order like i was interrupting their break. They came up smelling like the reefers they were toking out in the parking lot. Ended up walking out arguing with the lovely employees. Awful service, twice!
Atmosphere: 4
Food: 1
Service: 1
mallika ingram
I just wish they would’ve listened a little more and attention to detail because I asked for something on the menu but I asked to substitute my meat and I still got the same meat but it’s not even worth driving back and getting more.
Atmosphere: 5
Recommended dishes: Cookies
Lee W.
service was trash , the attendant was impatient and not inviting in the slightest . I felt like I was inconveniencing her by wanting subway in the first place .
Jonathan Whyte
Employee was very rude with body language and huffing when the gentleman in front of me asked for certain items on his sandwich. Very unprofessional!
Atmosphere: 1
Food: 5
Service: 1
Recommended dishes: Tuna Footlong Pro Double Protein
Great Subway. Staff are always nice and courteous no matter how busy they are.
Atmosphere: 5
Food: 5
Service: 5
Ken Cain
Didn't know how to make thier own menu items. Poor attitude, seemed like they could care less about even having a job. I will NEVER return to that location.
Atmosphere: 1
Food: 1
Service: 1
Antonio Thompson
All the things I had from here pretty good no
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Cookies
Cody S
The young man working there probably made the best sandwich ive had from subway before
Atmosphere: 5
Food: 5
Service: 5
Martha Rice
First time trying my spicy Italian sub as a salad,it was really good,the service was great at this location, and everything was really
Here we are in year #3. I didn't ask for money or free food or anything free. A quick synopsis, I was ignored on an app order when I arrived for p/u. I canceled the order before she touched a crumb of bread. Days later I was assured of a refund by the DM. Never issued. Many calls later, no action. After being a 4 to 5 subs purchased every couple of months I have now not purchased from them into my third year. If this is customer service maybe I should pay closer attention to the "closing down" rumors I hear from time to time. Their new subs may be excellent but it appears that I'll never know.Well, here we are a year later and still no response from Subway and no patronage from me. Be careful using their app. Once they have your money they apparently don't care about what you do or don't get. I guess they have to find some way to pay all the celebs in their new commercials.Grab a cup of coffee. 3 months ago I placed an order through the app for buy 2 get 1 free. I went in to p/u and waited for a customer ordering in person to finish. I was masked, per policy. The customer was wearing his mask around his Adam's apple and spent a good deal of time flirting. When they finished (past my p/u due time) she indicated my order had not been started. As I have emphysema and can ill afford a virus I just told her to cancel the order. After a month of being jerked around by the CSR, I contacted the DM and was told he would correct it that day. To date I have had nothing credited to my debit card and no refund received. I have not been back, will not be back and will actively dissuade anyone I can from patronizing this business. Update: 6 months now and nothing. I suggest you avoid using their app as the first thing it does is take your money and they don't mind keeping it even if they give you nothing! Gosh, if I went in there and did that they would try to arrest me. And no, I haven't gotten my $14.16 worth yet...not by a long shot.
Atmosphere: 1
Service: 1
Always Slow as usual, always having an attitude because they don’t want to do their job, not coming back.
Atmosphere: 1
Food: 1
Service: 1
Slowest service I’ve ever received at a Subway. Was there for over 40 minutes with 5 people in line. Do not recommend at all.
Atmosphere: 1
Food: 1
Service: 1
I had a coupon for 3 footlongs for$18.So did 3 of the people ahead of me. The person behind the counter refused to accept mine and said that she isn't going to keep giving away "free sandwiches." And told me that I would need to pay full price or leave despite having a legitimate coupon in hand. She refused service... the coupon came from Subway's flyer in this week's door store.
Atmosphere: 1
Service: 1
Super
Atmosphere: 5
Service: 1
Everything that people are saying bad about this place is SO TRUE .. Same experiences it was two occasions both bad.. first one the lady got mad at me just for wanting to add extra ingredients on my sandwich an tried to call me in many words a slob an talk about customers that does the same so I'm return I said well customers paying good money for y'all service they should get whatever they want n don't want YOUR NOT EATING IT where's the manager,,, IM THE MANAGER lol like are you kidding me... Second time was during the day before I went to work stop there to get a sandwich and didn't even get a sandwich because too big girl employees (sorry jus call it how I seen it) I guess that worked there was in the lobby eating footlong sandwiches seen as if they on break what I thought,, an had the nerve to get an attitude when I nicely asked "can somebody take my order please" they turned around look at me funky and crazy an say "NOBODY WORKING RIGHT NOW WE CLOSED" went back to eating and laughin with other like as if I didn't exist ... Straight most ratchet subway on earth
Atmosphere: 1
Food: 1
Service: 1
Was lunch time today and the people making my food barely toasted my sandwich and was soggy when i got home not even an hour later. Would not recommend this place at all. First time ever having a soggy sandwich. Would ask for a refund but not worth the hassle. Its a gas station you get what you expect. Service is always like people dont want to be there and got better things to do then do their job correctly now and days. I'd rather drive twenty minutes away then to come back here to this subway. Gotta do better. The "management" Is clearly a fault also. Went there at night a few months ago and they must've All been on break was there In my car and not a single person came to the front that i could see through the window. Disgraceful. Finally got someone. Then they had an attitude taking my order like i was interrupting their break. They came up smelling like the reefers they were toking out in the parking lot. Ended up walking out arguing with the lovely employees. Awful service, twice!
Atmosphere: 4
Food: 1
Service: 1
I just wish they would’ve listened a little more and attention to detail because I asked for something on the menu but I asked to substitute my meat and I still got the same meat but it’s not even worth driving back and getting more.
Atmosphere: 5
Recommended dishes: Cookies
service was trash , the attendant was impatient and not inviting in the slightest . I felt like I was inconveniencing her by wanting subway in the first place .
Employee was very rude with body language and huffing when the gentleman in front of me asked for certain items on his sandwich. Very unprofessional!
Atmosphere: 1
Food: 5
Service: 1
Recommended dishes: Tuna Footlong Pro Double Protein
Restaurantji Recommends
Great Subway. Staff are always nice and courteous no matter how busy they are.
Atmosphere: 5
Food: 5
Service: 5
Didn't know how to make thier own menu items. Poor attitude, seemed like they could care less about even having a job. I will NEVER return to that location.
Atmosphere: 1
Food: 1
Service: 1
All the things I had from here pretty good no
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Cookies
The young man working there probably made the best sandwich ive had from subway before
Atmosphere: 5
Food: 5
Service: 5
First time trying my spicy Italian sub as a salad,it was really good,the service was great at this location, and everything was really
Atmosphere: 4
Food: 4
Service: 4