Subway

5208 Beechmont Ave, Cincinnati
(513) 624-7827

Recent Reviews

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Jon Ohannes

The food and friendly service were outstanding. Highly recommend this location.

Atmosphere: 5

Food: 5

Service: 5

Brandon Rellim

Got a meatball footlong for lunch. The meatballs were ice cold. Manager called me and argued with me on the phone for 10 minutes on how it was not possible that they were cold because they’re in a hot well that’s temped periodically throughout the day.

I worked for subway for 10 years, I already know how it works.

They offered to make me another meatball sub, but haven’t addressed the issue of them being cold, so basically they’re just offering to replace cold food with cold food. Oh, and they offered to put the meatballs in the microwave… 😂

If I wanted microwave meatballs, I’d go to the frozen section at Kroger.

VERY CONDECENDING. “Know it all” manager.

Atmosphere: 1

Food: 1

Service: 1

Peter Hayes

Great subs, and friendly service.

Atmosphere: 5

Food: 5

Service: 5

Cameo Harris

Doordasher/customer POV (point of view)
Haley was OUTSTANDING! Amazingly sweet, professional and wonderful attitude. She is such a breath of fresh air! Had a pickup here friday evening and she informed me the location did not have eggs to make the customers 2nd item, asked me to call the customer and ask if they would like a substitution. As I waited for their response, she promptly made my order. This is now my future go to subway. Give her a raise that is worthy of her level of customer service, skill and professionalism.

Atmosphere: 5

Food: 5

Service: 5

Poke Joe

At this location I was treated like I was dumb and the person taking my order was very rude. This employee was named Kevin and he also dis-regarded many food safety issues aswell as displayed poor customer service. He used the same exact knife with multiple customers and sandwiches even when we tried to tell him we have allergies. Will not be comming to this subway again and would rather drive an extra 10 minutes to a different one.

Atmosphere: 1

Food: 1

Service: 1

Isaac

Changed my review entirely because this location NEVER runs any of the promotional deals. No BOGO even though other locations do it, but its the closest one to me. The subs are good, but the fact they never participate in any ongoing promotions is absurd.

Atmosphere: 1

Food: 1

Service: 1

Lizzie Pope

Your employees are amazing but please, properly staff your store. I have walked in multiple times on my lunch break to one employee working and a line to the door. Not to mention countless online orders. It causes for unnecessary chaos and really long wait times. I come in during my lunch break and should not have to wait 20 minutes to get my sandwich made simply because you have one person working who is extremely overwhelmed.

Atmosphere: 2

Food: 5

Service: 4

Andrew Bitterling

This franchise location has removed the ability to order almost every Subway Series Footlong in the app in order to prevent coupon usage. They agreed to accept the coupon with Subway corporate but don't want to actually follow through.

Matthew Plug

I went in a blonde girl with the name tag Bailey was there it was about 8:30 when I went in she gave me meat bacon and sauce i specifically put veggies called the next day spoke to dalton he was absolutely no help and rude he told me he didn’t know what to do about it and that his district manager would give me a call his exact work were “I’m not sure what to do about it” then no one ever got back to me no one at this location can make subs right I used to be a regular customer I am no longer going there all these people need retraining they don’t put enough meat when they are close to close they don’t put any veggies on the sandwiches it’s pure laziness I’ve had my sandwich made by everyone there the 3 guys 2 girls and not one of them make subs properly they have no idea what to do when there is a issue this store is just under poor management I suggest going to a different subway owned by a different person

Atmosphere: 1

Food: 1

Service: 1

Steve Donald

Not bad

Atmosphere: 4

Food: 4

Service: 4

Matthew Obrien

Staff seemed miserable and I felt like I was bothering them coming in. Won't be going back to this location.

Atmosphere: 1

Food: 3

Service: 1

Rohan Nawani

They gave me this when I ordered a veggie sub. They gave a vegetarian a meatball sub. Complete idiots that work here

Atmosphere: 1

Food: 1

Service: 1

Megan Willenborg

Wilma, the elderly lady working the line is quite rude. She is not clean, having sauce on her gloves from previous sandwiches, touching other things then touching the food, using the same knife to cut multiple sandwiches.

Atmosphere: 1

Food: 1

Service: 1

scott kaylor

Good food ?

Atmosphere: 5

Food: 5

Service: 5

Tom X

Friendly service, clean

Atmosphere: 5

Food: 5

Service: 5

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