Fresh fresh fresh what more can I say š stop by one and get you some.
Atmosphere: 5
Food: 5
Service: 5
Jake
probably some of the rudest workers iāve ever experienced, iād rather drive 30 minutes to the next subway than go here again and talk to those workers.
Atmosphere: 1
Service: 1
V Williams
This Subway restraunt is located inside of a Shell Gas Station, so there is a store, where you walk to the back and the Subway Restraunt is there. I have notice workers not getting along, lazy and hazy attitudes toward customers. No smiling faces at all. They could use more cultural experiences.
Atmosphere: 3
Food: 5
Service: 5
Marty Chen
The guy working turned me away at 7:50pm and said āwe aināt taking no orders right nowā I said what and he just repeated it angrily.
Atmosphere: 1
Food: 1
Service: 1
seven kiener
do not order online here if you want your food in less than an hour
Atmosphere: 1
Food: 3
Service: 1
Zachary Arnold
They made my wrap with Flatbread.
Atmosphere: 1
Food: 1
Service: 1
Talal Abbasi
Terrible employee we went in at 11 when they close at 12 and he told us āwe not taking anymore ordersā while he just sits on his phone
Kellie Estepp
I had a horrible experience at one of your cincinnati locations on Thursday July 3rd 2025. I ordered on the subway app for 3 sandwiches, we get to the store for pick up early we check in they say its not ready yet okay we wait until the app says its finishing up, we head into the store for pick up and first they tell us the order has been picked up already and we tell them theres no way we've been in the parking lot waiting the entire time, then they say oh yea that has to be canceled because we dont have the product to make the sandwiches. So we ask why that was not mentioned when we first checked in and why was the order not immediately canceled once it was received and knew they didn't have the products to fulfill the order, we couldn't get a straight answer, I repeatedly asked for a refund or for them to cancel on their end so my money would go back on my card and they refused and continued to say they had no control over it and we would have to contact customer service except there is no customer service to contact except for this way in email which is absurd. The employees at this location were rude and disrespectful to begin with, and upon sharing my frustration about our experience I found other people have had similar issues with this location. The only reason I chose this location was because they were close to us and opened later hours than others. I've tried for days to get in contact with the franchise owner with absolutely no luck. And I would love to speak to the franchise owner of this location or a higher up for subway in general. Thanks.
Atmosphere: 1
Food: 1
Service: 1
Youcef Allag
Very slow service very dirty
Service: 1
Joy May
Ordered online boths sandwiches were made wrong when i got home. But the service was great
I stood there waiting to order and was stared at but never spoken to.
Atmosphere: 1
Service: 1
Jarred Loless
Was told pick up only at 1005 while Google reviews say there open till 12. If that's true your status on Google needs to be fixed.
Atmosphere: 1
Food: 1
Service: 1
DJ YOND3R
Buddy hooked me up in my time of need.
Atmosphere: 5
Food: 5
Service: 5
Vicente Pedroza
I went June 11th at night and it was weird. I went around 10:00pm, and Google showed they closed at midnight. I walk up to order a sandwich and the woman tells me they can only do online orders. I know they can do in person but I downloaded the app, and while I was signing up and everything, then they ask what I want, like they couldnāt have done that to start. I then start asking for things and she tells me theyāre out of everything Iām asking for, I know thatās a lie too, also with them having 2 hours left, why are they out of so many things? After being told theyāre out of quite a few things I tell her Iām good and I donāt want anything. I watch people come in to order, and suddenly they can order in person but I couldnāt, so I decided to watch and see why they could order in person and I couldnāt. While watching, the person ordering before me was very nice and happy but I watched as the 2 workers just did about everything they could to mess up and piss off this woman. I feel I was neutral throughout all of this, but itās really unfortunate watching someone go from happy to pissed off and annoyed. Itās really not that deep, itās just a sandwich, I donāt understand why itās so difficult for the workers to provide service. Also, if itās only online ordering why are there menus, and why isnāt there a sign specifying this. I know she was lying to me, in all the time they spent wasting my time I couldāve had a sandwich, Iām not saying to rush them and I respect food workers as a fellow food worker, but all of the negativity and laziness was unnecessary.
Atmosphere: 1
Food: 1
Service: 1
Angelique
I was giving 2 of the wrong order before closing. I call the restaurant to see what they can do the lady who answered was so rude!
Fresh fresh fresh what more can I say š stop by one and get you some.
Atmosphere: 5
Food: 5
Service: 5
probably some of the rudest workers iāve ever experienced, iād rather drive 30 minutes to the next subway than go here again and talk to those workers.
Atmosphere: 1
Service: 1
This Subway restraunt is located inside of a Shell Gas Station, so there is a store, where you walk to the back and the Subway Restraunt is there. I have notice workers not getting along, lazy and hazy attitudes toward customers. No smiling faces at all. They could use more cultural experiences.
Atmosphere: 3
Food: 5
Service: 5
The guy working turned me away at 7:50pm and said āwe aināt taking no orders right nowā I said what and he just repeated it angrily.
Atmosphere: 1
Food: 1
Service: 1
do not order online here if you want your food in less than an hour
Atmosphere: 1
Food: 3
Service: 1
They made my wrap with Flatbread.
Atmosphere: 1
Food: 1
Service: 1
Terrible employee we went in at 11 when they close at 12 and he told us āwe not taking anymore ordersā while he just sits on his phone
I had a horrible experience at one of your cincinnati locations on Thursday July 3rd 2025. I ordered on the subway app for 3 sandwiches, we get to the store for pick up early we check in they say its not ready yet okay we wait until the app says its finishing up, we head into the store for pick up and first they tell us the order has been picked up already and we tell them theres no way we've been in the parking lot waiting the entire time, then they say oh yea that has to be canceled because we dont have the product to make the sandwiches. So we ask why that was not mentioned when we first checked in and why was the order not immediately canceled once it was received and knew they didn't have the products to fulfill the order, we couldn't get a straight answer, I repeatedly asked for a refund or for them to cancel on their end so my money would go back on my card and they refused and continued to say they had no control over it and we would have to contact customer service except there is no customer service to contact except for this way in email which is absurd. The employees at this location were rude and disrespectful to begin with, and upon sharing my frustration about our experience I found other people have had similar issues with this location. The only reason I chose this location was because they were close to us and opened later hours than others. I've tried for days to get in contact with the franchise owner with absolutely no luck.
And I would love to speak to the franchise owner of this location or a higher up for subway in general.
Thanks.
Atmosphere: 1
Food: 1
Service: 1
Very slow service very dirty
Service: 1
Ordered online boths sandwiches were made wrong when i got home. But the service was great
Restaurantji Recommends
I stood there waiting to order and was stared at but never spoken to.
Atmosphere: 1
Service: 1
Was told pick up only at 1005 while Google reviews say there open till 12. If that's true your status on Google needs to be fixed.
Atmosphere: 1
Food: 1
Service: 1
Buddy hooked me up in my time of need.
Atmosphere: 5
Food: 5
Service: 5
I went June 11th at night and it was weird. I went around 10:00pm, and Google showed they closed at midnight. I walk up to order a sandwich and the woman tells me they can only do online orders. I know they can do in person but I downloaded the app, and while I was signing up and everything, then they ask what I want, like they couldnāt have done that to start. I then start asking for things and she tells me theyāre out of everything Iām asking for, I know thatās a lie too, also with them having 2 hours left, why are they out of so many things? After being told theyāre out of quite a few things I tell her Iām good and I donāt want anything. I watch people come in to order, and suddenly they can order in person but I couldnāt, so I decided to watch and see why they could order in person and I couldnāt. While watching, the person ordering before me was very nice and happy but I watched as the 2 workers just did about everything they could to mess up and piss off this woman. I feel I was neutral throughout all of this, but itās really unfortunate watching someone go from happy to pissed off and annoyed. Itās really not that deep, itās just a sandwich, I donāt understand why itās so difficult for the workers to provide service. Also, if itās only online ordering why are there menus, and why isnāt there a sign specifying this. I know she was lying to me, in all the time they spent wasting my time I couldāve had a sandwich, Iām not saying to rush them and I respect food workers as a fellow food worker, but all of the negativity and laziness was unnecessary.
Atmosphere: 1
Food: 1
Service: 1
I was giving 2 of the wrong order before closing. I call the restaurant to see what they can do the lady who answered was so rude!
Atmosphere: 1
Food: 1
Service: 1
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