The Lounge Uptown
18 Eswin St, Cincinnati
(513) 514-0000
Recent Reviews
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The food is cooked like someone cared about what they were doing. You may wait longer than fast food joints, but it's real soul food done right.
Atmosphere: 5
Food: 5
Service: 5
Always a great experience here. Food was great as usual.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wings
Love eating and drinking here. The food is great. I don’t eat whiting but I’ll eat theirs. The drinks are really good. Bartenders are attentive and a good vibe. I go for lunch and late night.
Met some pretty cool staff here on a Friday night that had awesome conservation. The drinks are delicious, I can't remember what I had but it was good... I like sweet drinks!
Atmosphere: 5
Food: 4
Service: 5
Great food and service. Clean restrooms and establishment. Customers and staff are very friendly. Definitely recommend.
Atmosphere: 5
Food: 5
Service: 5
I love the food. I love the atmosphere... Especially when chef Tasha is in the back
Atmosphere: 5
Food: 5
Service: 5
During non-peak hours, you can place your order and take a seat until your food is ready for pickup. Although the wait may be lengthy, the food is consistently fresh, hot, and the turkey burgers are delicious.
Atmosphere: 4
Food: 4
Service: 3
CHECK UR FOOD. I ordered whitening they gave me cat fish, I ordered greens they gave me green beans. 😩 I was disappointed. The Mac is good.
Service: 2
Great atmosphere and a wonderful place just to hang and enjoy family and friends.
Atmosphere: 4
Food: 4
Service: 4
This was a neighborhood bar, nothing special except the food. They were a little pricey, for wings & drinks. I didn't like the fact that you had to get up and go to the bar to place your, then go back to get your order.
Atmosphere: 5
Food: 5
Service: 3
Restaurantji Recommends
The food was great but absolutely terrible customer service. The bartender today was rude, didn’t greet me whatsoever. Not a “Welcome” “I’ll be with you in a minute” “How can I help you?” “Are you ready to place an order” not nothing! She saw me walk in and stand at the bar for to-go orders but after 15 minutes passed I had to say something since she didn’t care to. After I placed my order I sat at the bar in one of the few available seats which had trash on the countertop from the prior patrons that she neglected to clean. I watched another patron walk in and do as I did, the bartender did the same thing to her! Sad… The quality of service should be better than the quality of their food.
Atmosphere: 1
Food: 5
Service: 1
The food was AMAZING I was very impressed
Atmosphere: 5
Food: 5
Service: 5
Ordered some happy hour drinks is and some food. The lemon peppa wings are delicious !! I love stopping in here for a couple before I get the youth from school
Atmosphere: 4
Food: 5
Service: 5
I wish to formally express my dissatisfaction with the service received at this establishment. The level of customer service was markedly inadequate, characterized by unprofessional behavior and dismissive attitudes from the staff, particularly the bartenders. Despite placing my order at 3:00 PM, I did not receive my food until approximately 4:16 PM, and upon delivery, no apology was offered for the delay. The staff appeared indifferent to customer concerns, and the food was served at an undesirable, cold temperature.
Additionally, the operation appeared disorganized, exemplified by an incident where a bartender requested payment for my order. I presented the money, yet she repeatedly passed by without collecting it, displaying a lack of attentiveness and professionalism. Overall, the staff demonstrated rude behavior and an apparent inability to efficiently multitask in a manner conducive to a positive customer experience.
The ambiance of the establishment was also less than satisfactory, with a predominantly unprofessional environment. While the food quality itself was acceptable when delivered promptly and at the proper temperature, the repeated poor service and disorganized conduct have significantly impacted my overall experience.
I have visited this establishment on three separate occasions, attempting to support a local Black-owned business, but each visit has resulted in similar disappointments. Improvements in staff training, adherence to professional business etiquette, and overall customer service are necessary to elevate this establishment to a standard befitting a reputable business.
Service: 1
I only order delivery and they make sure its right! The food is amazing. The lemon pepper wings 10/10. The yams 10/10. The mac and cheese 10/10!
Food: 5
Service: 5
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