Peggy made this a visit to remember, First time at this location, morning potato fries were so fresh, sandwiches tasted amazing, staff was very helpful and so nice. I'll definitely be back soon.
Atmosphere: 5
Food: 5
Service: 5
Brecka Burton
Amazing food.Fresh,hot,fast,great value Thank you
Atmosphere: 5
Food: 5
Service: 5
BillyBobsPalace
CONCERNING SUPERVISOR OR TEAM LEAD SKILLS Stopped in here to grab lunch just after leaving the hospital - Being so close to a care facility, one has NO IDEA what people are going through. - Therefore the atmosphere should be that of peace, kindness, and professionalism.
As I entered there was this cloud of funk that could be felt. Then while I was eating my sandwich I got to hear some young man get his butt chewed out right up front by some female that appeared to be a team lead or supervisor.
I have served in leadership positions for nearly 2 decades and I would NEVER speak to a team member with that tone of voice - Especially in front of customers.
YES - All team members make mistakes! It's part of working together as a team.
But from a management standpoint: 1) You don't speak to another human in that tone of voice. If your having a bad day - Take a break and recompose yourself.
2) You can be practice authority and calmness at the same time. You just tell a team member what is expected of them and if they violate those instructions - Allow them to suffer the consequences after proper coaching (no yelling required). - Speaking to people like that and raising your voice is just wrong.
NOW... If it's a LIFE SAFETY issue that could endanger another person... Then yes, yelling and raising your voice is applicable to get a point across for the safety of others and prevent injury to another. -- But this is burgers and fries... maybe a frosty. Not a critical mission that requires intense responses.
3) You DO NOT front a team member in front of other staff and ESPECIALLY not customers.
In closing... I believe the boss (where the buck stops) needs to take the time to train their leadership staff on how to properly coach and motivate a team that wants to succeed without the negativity in front of the team and customers.
1000% unprofessional
PS: The fries were good.
Atmosphere: 1
Food: 4
Service: 4
Sam Smith
Any place that ever tries to charge for sauce packets gets a 1 star. The cost is included in the meal.
Rupert Herzog
Wallpaper peeling off hallway wall to bathrooms. Bathrooms not clean and smelled bad. You don't give militay discount if I buy a discouted item. Dorry but I am still a Vet.
Atmosphere: 1
Food: 5
Service: 5
Vikki Rush
Tried the new chicken tenders and they were really good.
Atmosphere: 5
Food: 5
Service: 5
Lucia Riley
Burgers were spot on! Great Job!
Atmosphere: 5
Rebecca Harrison
Such nice staff with wonderful customer service! Thank you!
Joey Bolo
Cold food every time I go to Wendy's also the buns aren't toasted. I stood for 6 minutes looking at a free staff member talking and when they decided to take my order they said hold on they gave me old cold nuggets in my biggie bag and a cold double stack and the coke needed more syrup I am disappointed bring back the 80$ where the food was great I miss Dave.
Jessica Taylor
DO NOT EAT HERE I ate here last week and this place gave me the worst case of food poisoning! I had food poisoning for over a WEEK I called and left a voicemail no respons
Dayday was amazing and so was the staff, I pursued two $5 biggie bags and I asked them to help someone in need with a chili and they helped us out ! God bless you in Jesus name
Iris Lattimore
I really can't understand how people come to work with such a stank attitude. I ordered 2 fish sandwiched, and 1 was without cheese. The other sandwiche was without tomatoes. The sandwiches had everything on them. The fish was overcooked that it was forming another shape. I took it back and they didn't want to return my money. I will stay away from fast food restaurants,They are rude ,disrespectful,.
Shawn Armstrong
Junior baconator was great
Keli B
The experience was average, nice, quick service. Staff was friendly
Peggy made this a visit to remember, First time at this location, morning potato fries were so fresh, sandwiches tasted amazing, staff was very helpful and so nice. I'll definitely be back soon.
Atmosphere: 5
Food: 5
Service: 5
Amazing food.Fresh,hot,fast,great value Thank you
Atmosphere: 5
Food: 5
Service: 5
CONCERNING SUPERVISOR OR TEAM LEAD SKILLS
Stopped in here to grab lunch just after leaving the hospital - Being so close to a care facility, one has NO IDEA what people are going through. - Therefore the atmosphere should be that of peace, kindness, and professionalism.
As I entered there was this cloud of funk that could be felt. Then while I was eating my sandwich I got to hear some young man get his butt chewed out right up front by some female that appeared to be a team lead or supervisor.
I have served in leadership positions for nearly 2 decades and I would NEVER speak to a team member with that tone of voice - Especially in front of customers.
YES - All team members make mistakes! It's part of working together as a team.
But from a management standpoint:
1) You don't speak to another human in that tone of voice. If your having a bad day - Take a break and recompose yourself.
2) You can be practice authority and calmness at the same time. You just tell a team member what is expected of them and if they violate those instructions - Allow them to suffer the consequences after proper coaching (no yelling required). - Speaking to people like that and raising your voice is just wrong.
NOW... If it's a LIFE SAFETY issue that could endanger another person... Then yes, yelling and raising your voice is applicable to get a point across for the safety of others and prevent injury to another. -- But this is burgers and fries... maybe a frosty. Not a critical mission that requires intense responses.
3) You DO NOT front a team member in front of other staff and ESPECIALLY not customers.
In closing...
I believe the boss (where the buck stops) needs to take the time to train their leadership staff on how to properly coach and motivate a team that wants to succeed without the negativity in front of the team and customers.
1000% unprofessional
PS: The fries were good.
Atmosphere: 1
Food: 4
Service: 4
Any place that ever tries to charge for sauce packets gets a 1 star. The cost is included in the meal.
Wallpaper peeling off hallway wall to bathrooms. Bathrooms not clean and smelled bad. You don't give militay discount if I buy a discouted item. Dorry but I am still a Vet.
Atmosphere: 1
Food: 5
Service: 5
Tried the new chicken tenders and they were really good.
Atmosphere: 5
Food: 5
Service: 5
Burgers were spot on! Great Job!
Atmosphere: 5
Such nice staff with wonderful customer service! Thank you!
Cold food every time I go to Wendy's also the buns aren't toasted. I stood for 6 minutes looking at a free staff member talking and when they decided to take my order they said hold on they gave me old cold nuggets in my biggie bag and a cold double stack and the coke needed more syrup I am disappointed bring back the 80$ where the food was great I miss Dave.
DO NOT EAT HERE I ate here last week and this place gave me the worst case of food poisoning! I had food poisoning for over a WEEK I called and left a voicemail no respons
Restaurantji Recommends
Food was cold
Dayday was amazing and so was the staff, I pursued two $5 biggie bags and I asked them to help someone in need with a chili and they helped us out ! God bless you in Jesus name
I really can't understand how people come to work with such a stank attitude. I ordered 2 fish sandwiched, and 1 was without cheese. The other sandwiche was without tomatoes. The sandwiches had everything on them. The fish was overcooked that it was forming another shape. I took it back and they didn't want to return my money.
I will stay away from fast food restaurants,They are rude ,disrespectful,.
Junior baconator was great
The experience was average, nice, quick service. Staff was friendly
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