Very very slow making my order also not clean at all in the food prep area no one had on gloves or hair nets I almost asked for my money back
kim burton
My carryout order was incorrect once I left the restaurant. The drive thru cashier was distracted.
Atmosphere: 2
Food: 3
Service: 2
Jason Bowers
Sat in line for 15 minutes and got my order wrong drink wrong and even ask what my order was at the window
Atmosphere: 1
Food: 1
Service: 1
Mario Murrell
quick service today,
Atmosphere: 5
Food: 5
Service: 5
Bootleg Tony
At first the said my total was 7.88 i told that was wrong she couldn't see the cash register, Gave the person $20.10 just so I could get $13.00 dollars even back she wanted to argue because she couldn't remember I gave her twenty ten she shouldn't be taking peoples money .
Atmosphere: 1
Food: 3
Service: 1
Ziare
Great customer service and the freshest white castle in the city
Atmosphere: 5
Food: 5
Service: 5
Dawn Howard
I was not fond of the julia menu genios idea if u have a reg number meal your ordering but if u want something specialty its confused the staff in the drivethruh was exceptional she even new reg customer vy there voice and asked if they wanted there reg scrambled.. was annoyed. by the loud speaker that came on when I was talking to her about they were being watched and recorded I guess as a business tactic watching what is going on but I think that's bull crap. if you have a manager on board they should know what's right from wrong and I thought that was very weird.
Atmosphere: 3
Food: 4
Service: 4
Marlon Hunter
Ai order charged me for other food I didn't want
Atmosphere: 3
Food: 2
Service: 3
Mike Stoehr
Has three cheese sliders and a small soda after shovelling out an old beer cellar. The soda quenched my thirst after my long stint below ground and the sliders went down with pure joy. The rest rooms were exceptionally clean and the staff were really friendly. What more can you ask? Thanks White Castle!
Atmosphere: 5
Food: 5
Service: 5
tommy i-opener
My sliders looked like display, they looked perfect!
Drive through took forever. Horrible management. Need to do better.
Atmosphere: 1
Food: 3
Service: 1
Nefertara Watts
White castles employed too many young people nothing's getting done the average wait time in line is between 15 to 20 minutes this is at the location Cincinnati Ohio Hopple Street viaduct and the atmosphere is they don't care and apparently management don't either
Atmosphere: 1
Food: 1
Service: 1
Maddi Phillips
There’s literally no reason the line should take a whole hour for drive thru.. do better?
Very very slow making my order also not clean at all in the food prep area no one had on gloves or hair nets I almost asked for my money back
My carryout order was incorrect once I left the restaurant. The drive thru cashier was distracted.
Atmosphere: 2
Food: 3
Service: 2
Sat in line for 15 minutes and got my order wrong drink wrong and even ask what my order was at the window
Atmosphere: 1
Food: 1
Service: 1
quick service today,
Atmosphere: 5
Food: 5
Service: 5
At first the said my total was 7.88 i told that was wrong she couldn't see the cash register, Gave the person $20.10 just so I could get $13.00 dollars even back she wanted to argue because she couldn't remember I gave her twenty ten she shouldn't be taking peoples money .
Atmosphere: 1
Food: 3
Service: 1
Great customer service and the freshest white castle in the city
Atmosphere: 5
Food: 5
Service: 5
I was not fond of the julia menu genios idea if u have a reg number meal your ordering but if u want something specialty its confused the staff in the drivethruh was exceptional she even new reg customer vy there voice and asked if they wanted there reg scrambled.. was annoyed. by the loud speaker that came on when I was talking to her about they were being watched and recorded I guess as a business tactic watching what is going on but I think that's bull crap. if you have a manager on board they should know what's right from wrong and I thought that was very weird.
Atmosphere: 3
Food: 4
Service: 4
Ai order charged me for other food I didn't want
Atmosphere: 3
Food: 2
Service: 3
Has three cheese sliders and a small soda after shovelling out an old beer cellar. The soda quenched my thirst after my long stint below ground and the sliders went down with pure joy. The rest rooms were exceptionally clean and the staff were really friendly. What more can you ask? Thanks White Castle!
Atmosphere: 5
Food: 5
Service: 5
My sliders looked like display, they looked perfect!
Atmosphere: 4
Food: 4
Service: 5
Restaurantji Recommends
Incredibly slow service.
Atmosphere: 1
Food: 2
Service: 1
They messed up my order
Atmosphere: 4
Food: 4
Service: 3
Drive through took forever. Horrible management. Need to do better.
Atmosphere: 1
Food: 3
Service: 1
White castles employed too many young people nothing's getting done the average wait time in line is between 15 to 20 minutes this is at the location Cincinnati Ohio Hopple Street viaduct and the atmosphere is they don't care and apparently management don't either
Atmosphere: 1
Food: 1
Service: 1
There’s literally no reason the line should take a whole hour for drive thru.. do better?
Service: 1
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