I'd leave ZERO stars if I could. My food was cold, and I mean cold. The drink....make sure you guys keep an eye on your syrup dispenser because my drink literally tastes like water. Just plain nasty, I threw it away and got food somewhere else. Your staff definitely needs to be retrained, as a business owner I would be horrified if my staff provided a product as dissatisfying as yours was today. Shame on you.
Atmosphere: 1
Food: 1
Service: 1
Frederick Muller
Nice place to go for fast food!
Atmosphere: 5
Food: 5
Service: 5
La La Witherspoon
The food here is awesome. The food is freshly cooked and the customer service is awesome.
Atmosphere: 5
Food: 5
Service: 5
Joey
They made 3 sandwiches wrong. 2 top buns. 2 bottom buns. Wrong toppings. Was rude about it. The store is so hot. The manager yelled at a customer to move away from the door because it locked.
Atmosphere: 1
Food: 1
Service: 1
Elvin Maldonado
I was totally ignoring
Atmosphere: 1
Food: 1
Service: 1
Chris Havlik
Service left something to be desired
Atmosphere: 3
Food: 3
Service: 2
Adrienne Walker
Love arby's
Atmosphere: 5
Food: 5
Service: 5
Michael Miesse
The first worker I talked to was wearing a sport bra. No complaints about the food.
Atmosphere: 1
Food: 4
Service: 4
Recommended dishes: Curly Fries
Chris White
Ran out of roast beef! Not very clean. Not any fast. Staff seemed sad like they lost something.
Atmosphere: 1
Food: 1
Service: 2
Derrick Snow
Didn't get the order right at first but eventually got it together.
The drama I hear back in the kitchen is very entertaining. I asked for water and they gave it to me right away.
Atmosphere: 5
Food: 4
Service: 5
Lamar Davis
Food was ok but not good
Atmosphere: 4
Food: 2
Service: 3
Shannon Berger
My baby Boy wanted a Orange Creme Shake and they didn't have them at the Westlake, Ohio stores. So we went to Cleveland Ohio and they enjoyed there Shake s. Bon appetit . The Boy s enjoyed them.
Parking: The parking lot was okay
Kid-friendliness: Okay
Wheelchair accessibility: Okay
Atmosphere: 5
Food: 5
Service: 5
Larry
Chicken sandwich for smacking
Atmosphere: 5
Food: 5
Service: 5
100% that Bitch! “Crazy Mazie”
Completely disrespectful Staff. While the 3 worker behind the counter played basketball with foli wrapping paper for 10 minutes while the manager was watching and waited 5 minutes before she asked her crew was I taken care of. With a quick response to her and not reiterated towards me, I waited another 7 minutes while they slowly wrapped my roast beef sandwich and didn't apologize or thank me. Never going back.
I'd leave ZERO stars if I could. My food was cold, and I mean cold. The drink....make sure you guys keep an eye on your syrup dispenser because my drink literally tastes like water. Just plain nasty, I threw it away and got food somewhere else. Your staff definitely needs to be retrained, as a business owner I would be horrified if my staff provided a product as dissatisfying as yours was today. Shame on you.
Atmosphere: 1
Food: 1
Service: 1
Nice place to go for fast food!
Atmosphere: 5
Food: 5
Service: 5
The food here is awesome. The food is freshly cooked and the customer service is awesome.
Atmosphere: 5
Food: 5
Service: 5
They made 3 sandwiches wrong. 2 top buns. 2 bottom buns. Wrong toppings. Was rude about it. The store is so hot. The manager yelled at a customer to move away from the door because it locked.
Atmosphere: 1
Food: 1
Service: 1
I was totally ignoring
Atmosphere: 1
Food: 1
Service: 1
Service left something to be desired
Atmosphere: 3
Food: 3
Service: 2
Love arby's
Atmosphere: 5
Food: 5
Service: 5
The first worker I talked to was wearing a sport bra. No complaints about the food.
Atmosphere: 1
Food: 4
Service: 4
Recommended dishes: Curly Fries
Ran out of roast beef! Not very clean. Not any fast. Staff seemed sad like they lost something.
Atmosphere: 1
Food: 1
Service: 2
Didn't get the order right at first but eventually got it together.
Atmosphere: 5
Food: 5
Service: 4
Restaurantji Recommends
The drama I hear back in the kitchen is very entertaining. I asked for water and they gave it to me right away.
Atmosphere: 5
Food: 4
Service: 5
Food was ok but not good
Atmosphere: 4
Food: 2
Service: 3
My baby Boy wanted a Orange Creme Shake and they didn't have them at the Westlake, Ohio stores. So we went to Cleveland Ohio and they enjoyed there Shake s. Bon appetit . The Boy s enjoyed them.
Parking: The parking lot was okay
Kid-friendliness: Okay
Wheelchair accessibility: Okay
Atmosphere: 5
Food: 5
Service: 5
Chicken sandwich for smacking
Atmosphere: 5
Food: 5
Service: 5
Completely disrespectful Staff. While the 3 worker behind the counter played basketball with foli wrapping paper for 10 minutes while the manager was watching and waited 5 minutes before she asked her crew was I taken care of. With a quick response to her and not reiterated towards me, I waited another 7 minutes while they slowly wrapped my roast beef sandwich and didn't apologize or thank me. Never going back.
Atmosphere: 1
Food: 4
Service: 1
Recommended dishes: Roast Beef
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