Arby's

17325 Lorain Ave, Cleveland
(216) 350-2440

Recent Reviews

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Brooke Jesse

The 2 ladies who worked tonight at the drive through around 7pm were amazing.
Thank you.for making me smile after a long day.
Food was great as well.

Atmosphere: 4

Food: 5

Service: 5

Chris

GM, shut your doordash down, ive been here 3 separate times and the employees say they haven't received the order.

Eric E. Hurley

Was a bit surprised my sandwich was toasted. Never had one of them that was toasted before but it was okay. That's why the food got four stars
The staff was very kind and polite. The restaurant was clean
I had a problem with redeeming an offer and they helped me out. Very nice staff.

Atmosphere: 5

Food: 4

Service: 5

lucy banda

This stores curly fries are sooo bad. And the cashier was unpleasant. Sandwich was good. Restaurant was dirty. Must be under new management. Because I go there all the time and this time was bad. Fries burnt and cold. No fresh fries here.

Atmosphere: 1

Food: 2

Service: 1

Recommended dishes: Curly Fries

Taylorr Bee

Just called to ask if I could please add jalepenos to my sandwich I ordered through door dash. I was not able to add the jalepenos through the app so I assumed my best bet would be to call and ask. The woman who answered the phone was extremely rude to me, refused to add jalepenos to my order because she said it’s an up charge. I explained i don’t mind paying an upcharge and would have added the jalepenos myself if I had the option. She didn’t care and refused. I’m assuming adding jalepenos would cost about 80 cents and my order was already over $40 so I didn’t think it was that big of a deal. I said thanks anyway and added a sandwich i did not want to my order through the app for an extra $5 just for the jalepenos, I received my order and they forgot to bring me the sandwich with jalepeno… horrible customer service. Really irritated with my experience.

Service: 1

Veronica Marflak

I ordered food from here many times and every time they mess up my order because it’s either cold or missing items! Please check your bags when ordering from this place. This may be my very last time getting food from this location. Every single item I ordered today was freezing cold and the mozzarella sticks were very shorted. Please do better!!

Atmosphere: 1

Food: 1

Service: 1

Tracy Morse

I ask for extra onions on my gobbler and got one onion tiny onion ring and cold fries. It’s pathetic

Atmosphere: 1

Food: 1

Service: 1

Mr. Richardson

Nice lunch n staff

Atmosphere: 3

Food: 3

Service: 3

Patrick T

Ordered 2/ $7dollar Double Beef N cheddars with a French Dip. The 2 double beefs were plain no cheese sauce and no arby sauce. Then the French Dip Barley had any meat in it. Order was for pick up at 7pm today. The manager on 10/21 was very friendly and helpful and took care of my order! Thank

Food: 5

Service: 5

Recommended dishes: Roast Beef, Curly Fries

Kevin Bodman

They are making water a "senoir drink" which is 50 cents and taxable.
Ohio state law does not allow water coffee and tea to be taxed when to go.

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Roast Beef

Robert Watson

They just ignore me until I left the restaurant.

Jeffrey Foster

Great experience tonight! Definitely give this location a try!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Roast Beef, Curly Fries

Sam Br

not allowing people to use the bathrooms is absolutely diabolical

Atmosphere: 1

Food: 2

Service: 1

Heather Crawfordiu

I wish I knew her name..she was lovely..she was super nice.. our service was amazing... freshest sandwich I have had in along time.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Roast Beef, Curly Fries

Mikayla Hyland

Dude taking orders needs to be reassigned to something else. How are you about to confirm my order twice, make me wait for my order to be brought out, no other cars in the lot, and still mess it up? And not just one thing like bro no au jus for the French dip, no ranch, gave me literally 4 potato cakes and forgot my sliders. Wild.

No one answers the phone when you call so no way to get a refund…

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