Baskin-Robbins

16969 Chagrin Blvd, Cleveland
(216) 491-0611

Recent Reviews

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Yadyra Gonzalez

My banana split was made so well. He put in everything ...soo good. Thanks

Tajai Robinson

Whoever was working alone this afternoon (2 pm on 5/9/25) needs a raise, she handled several customers at a time, was very pleasant and helpful.

why me

Best fricking cake ive ever had.

Action Toy Comics

Always get my usual delicious large banana shake! Truly a treat, that makes my day soooo gooood.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Oreo Cookies 'N Cream Polar Pizza

Allison Thomas

Where's the pineapple sauce? Where's the strawberry sauce?
Where's the chocolate sauce?
Where's the whipped cream?
This is nothing more than napoleon ice cream with a banana, two cherries and almonds!!! Totally missed the mark! If you work at Baskin-Robbins, you should know how to make a banana split. This was a gift, otherwise I would have returned it!

Atmosphere: 2

Food: 1

Service: 2

Yuwei Ku

Don’t allow me to use my coupon

Atmosphere: 1

Food: 3

Service: 1

Mary Rogers

Messed up my orders multiple times.

Atmosphere: 2

Food: 2

Service: 2

Ieshia WAKEFIELD

My first time at this location.. sam was great ? excellent customer

Atmosphere: 5

Food: 5

Service: 5

Yaqoub Abdulwasi

The young lady with the hijab on was very nice and friendly, she handled my order with respect and care

Carlin McNary

I ordered a warm brownie sundae for $8.99 they gave me more whipped cream then ice cream so sad

Della T

I was there May 16 to rhe Manager you are in a suburbs. The establishment not tidy at all. a shame the windows were filthy floors dirty I looked behind counter with no effort. Garbage all over floor.Cans overflowing. Shame for Shaker Hts. Clean up.

424dellat

I was there May 16 to rhe Manager you are in a suburbs. The establishment not tidy at all. a shame the windows were filthy floors dirty I looked behind counter with no effort. Garbage all over floor.Cans overflowing. Shame for Shaker Hts. Clean up.

Kari Zeman

This location created a beautiful ice cream cake for my niece’s birthday! The aesthetic of the cake was so pretty and well done, plus it was delicious! I would highly recommend!!

Allie Zeman

This store and staff are top notch! They made the most beautiful, delicious cake with such attention to detail and care to the requests which varied from the offerings ! Wonderful experience I recommend everyone give this place your business. They deserve it and you will not regret it!!

Gregg

Refuses to accept National gift cards or discounts from partners such as T-Mobile and there is no notice about it. Employees aren’t empathetic about it at all either.

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