Always get my usual delicious large banana shake! Truly a treat, that makes my day soooo gooood.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Oreo Cookies 'N Cream Polar Pizza
Allison Thomas
Where's the pineapple sauce? Where's the strawberry sauce? Where's the chocolate sauce? Where's the whipped cream? This is nothing more than napoleon ice cream with a banana, two cherries and almonds!!! Totally missed the mark! If you work at Baskin-Robbins, you should know how to make a banana split. This was a gift, otherwise I would have returned it!
Atmosphere: 2
Food: 1
Service: 2
Yuwei Ku
Don’t allow me to use my coupon
Atmosphere: 1
Food: 3
Service: 1
Mary Rogers
Messed up my orders multiple times.
Atmosphere: 2
Food: 2
Service: 2
Ieshia WAKEFIELD
My first time at this location.. sam was great ? excellent customer
Atmosphere: 5
Food: 5
Service: 5
Yaqoub Abdulwasi
The young lady with the hijab on was very nice and friendly, she handled my order with respect and care
Carlin McNary
I ordered a warm brownie sundae for $8.99 they gave me more whipped cream then ice cream so sad
Della T
I was there May 16 to rhe Manager you are in a suburbs. The establishment not tidy at all. a shame the windows were filthy floors dirty I looked behind counter with no effort. Garbage all over floor.Cans overflowing. Shame for Shaker Hts. Clean up.
Kari Zeman
This location created a beautiful ice cream cake for my niece’s birthday! The aesthetic of the cake was so pretty and well done, plus it was delicious! I would highly recommend!!
Allie Zeman
This store and staff are top notch! They made the most beautiful, delicious cake with such attention to detail and care to the requests which varied from the offerings ! Wonderful experience I recommend everyone give this place your business. They deserve it and you will not regret it!!
Refuses to accept National gift cards or discounts from partners such as T-Mobile and there is no notice about it. Employees aren’t empathetic about it at all either.
Gregg Pullano
Don’t go in with coupons or gift cards. Won’t accept them.
Deann Waters
Was in today for the first time. 2 nice gals working and service was great. Love my cappuccino blasts. I will definitely be back. Thanks!!!
Atmosphere: 5
Food: 5
Service: 5
Wen Tang
I got the unicorn cake for my baby from the lady. She’s friendly and saw we weren’t satisfied with cakes in the fridge. Then She found one we love in the kitchen. Thank you very much.
Always get my usual delicious large banana shake! Truly a treat, that makes my day soooo gooood.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Oreo Cookies 'N Cream Polar Pizza
Where's the pineapple sauce? Where's the strawberry sauce?
Where's the chocolate sauce?
Where's the whipped cream?
This is nothing more than napoleon ice cream with a banana, two cherries and almonds!!! Totally missed the mark! If you work at Baskin-Robbins, you should know how to make a banana split. This was a gift, otherwise I would have returned it!
Atmosphere: 2
Food: 1
Service: 2
Don’t allow me to use my coupon
Atmosphere: 1
Food: 3
Service: 1
Messed up my orders multiple times.
Atmosphere: 2
Food: 2
Service: 2
My first time at this location.. sam was great ? excellent customer
Atmosphere: 5
Food: 5
Service: 5
The young lady with the hijab on was very nice and friendly, she handled my order with respect and care
I ordered a warm brownie sundae for $8.99 they gave me more whipped cream then ice cream so sad
I was there May 16 to rhe Manager you are in a suburbs. The establishment not tidy at all. a shame the windows were filthy floors dirty I looked behind counter with no effort. Garbage all over floor.Cans overflowing. Shame for Shaker Hts. Clean up.
This location created a beautiful ice cream cake for my niece’s birthday! The aesthetic of the cake was so pretty and well done, plus it was delicious! I would highly recommend!!
This store and staff are top notch! They made the most beautiful, delicious cake with such attention to detail and care to the requests which varied from the offerings ! Wonderful experience I recommend everyone give this place your business. They deserve it and you will not regret it!!
Restaurantji Recommends
Refuses to accept National gift cards or discounts from partners such as T-Mobile and there is no notice about it. Employees aren’t empathetic about it at all either.
Don’t go in with coupons or gift cards. Won’t accept them.
Was in today for the first time. 2 nice gals working and service was great. Love my cappuccino blasts. I will definitely be back. Thanks!!!
Atmosphere: 5
Food: 5
Service: 5
I got the unicorn cake for my baby from the lady. She’s friendly and saw we weren’t satisfied with cakes in the fridge. Then She found one we love in the kitchen. Thank you very much.
older employee was very rude!
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