Burger King
19000 Brookpark Rd, Cleveland
(216) 465-9551
Recent Reviews
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Horrible breakfast sandwich and the drive through lady wanted nothing to do with us...
Atmosphere: 2
Food: 1
Service: 2
Horrible customer services! Food taste cheap
Atmosphere: 1
Food: 1
Service: 1
Love this burger king when I do eat fast food. I'll drive out my way to come to this one hand down..
Atmosphere: 5
Food: 4
Service: 4
One of the better ones around town clean. Good atmosphere. Staff is consistent. Nothing to report here. Everything's fine. Enjoy your burger
Atmosphere: 3
Food: 3
Service: 3
I usually have a very good experience at this location but tonight's order was off, missing fries, no sauce for onion rings and requested changes were not made to my sandwich.
Atmosphere: 5
Food: 5
Service: 3
I ordered an enormous egg burrito and was sick two hours after I ate it I don’t want anything free I just don’t want anybody else to try and get through work sick all day
Food: 1
Service: 5
went overtime on onions and mayo, burger still pink, fries were good
Atmosphere: 3
Food: 3
Service: 3
Just wanted to take a moment and say how much I appreciated Rays kindness. Very good employee!
Service: 5
Quick service
Atmosphere: 5
Food: 5
Service: 5
Had a great time with the staff. Very friendly
Atmosphere: 4
Food: 4
Service: 4
Restaurantji Recommends
My experience was acceptable, but I can see why others have complained.
Honestly I don’t even like going to places any more because customer service is at a all time low but here it’s Great!! Dee because I can’t spell her real name, is amazing they give fast and reliable service thank you guys fr keep it up don’t let mean rude customers change you!!
Atmosphere: 5
Food: 5
Service: 5
The food is good, hot and tasty. Dining area needed cleaned and soda service area is a mess. Parking is not great and alot of traffic in the parking lot. The restrooms are shared with Circle K, and very bad shape and stink!
Atmosphere: 2
Food: 3
Service: 4
I got half way through my fries and all the fries were covered in crystallized salt and it was getting really salty for me so when ask for fresh fries without salt I was first told in a rude voice, “that was 15 minutes ago “ . I was kinda insulted and said I’m sorry I don’t scarf my food down in 5 minutes, he got the manager and they were talking about how it took me 15 minutes to realize they were too salty and I should have asked for no salt. I tried to get the manager to look and the amount of salt and she had employee just toss and did offer to give me fresh fries but rudely told me to not wait 15 minutes to say something. I admit I was blown back and said “ I’m sorry im not a pig and I take my time eating. The amount of salt wasn’t bad at first it was very visible and I was treated like I was trying to scam them out of fries. I thought it was “have it you way” not “have it your way, but only if you eat it within 15 minutes
Atmosphere: 4
Food: 1
Service: 1
This location is much better than the other ones in the area
Atmosphere: 5
Food: 5
Service: 5
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