Every now and then I want a good burger, and they never disappoint me.
TINA REID
Takes way to long to get your food so we left and went somewhere else
Faith J.
Fast service with a smile
Cheryl Hancock
I hate that they microwave the burgers it takes off of it's not hot and it's just ridiculous how people cook now you pay your money but the food is terrible so you might as well stay at home and cook because restaurant food is nasty
Jerry Thomas
Quick breakfast
Vic Welco
Best bk in town by far.
ChocGirl80
Breakfast is always fresh
Jim W. Graham III
The service is slow and the food is barely warm when you get it the buns are hard and the tomatoes are never ripe And the drive-thru is rarely open and when it is they are slow and make you wait to long to even take you order
Leah Taylor
Food was good, drive thru was fast.
Mizz McDowell
Burger King in North Randall, Ohio served me a spoiled iced mocha beverage. I ended up being sick for several hours from just one sip of the drink. The taste was sour and not like chocolate or coffee, and the density of it was thick like sippable yogurt. The restaurant and corporate office refused to refund me my money for the contaminated item. To add insult to injury, the manager Jennifer was rude, disrespectful, and ignorant towards me when I notified her over the phone about the issue. She even went so far as to call a physically disabled person (me) unwilling to walk up to their store to return the spoiled delivery item even after being told that I'm disabled and currently without transportation. (The item was part of a delivery order.) After suggesting that she stop being argumentative and rude towards me and instead try to be professional and rectify the situation, Jennifer hung up the phone on me while I was still talking. Burger King (this location as well as all others) has permanently lost me as a customer of over four decades for serving me spoiled food, having unprofessional managers, and then refusing to refund me the $3.79 the item cost. This company doesn't know how to do business nor how to treat its customers. Offering a $5.00 coupon for getting someone sick from your spoiled food isn't rectifying the situation; it's only insulting the customer by trying to force them to continue eating your spoiled food and interact with your unprofessional staff. I do NOT recommend eating at this location or any other Burger King restaurant for that matter, because even the corporate office doesn't care to rectify situations of food poisoning with its customers.
Burger King will always be McDonald’s hotter cousin. The day we went was pretty cold and snowy. The parking lot presented some challenges. The staff is always very kind
Stan Koterba
Tried to use the app to get a free french fry per their app. It wouldn't load a code so they couldn't enter the code. I asked the manager if he could just promo the fries and he said no. So, he made me reenter the entire order on my phone. On top of that the sandwiches were all customized so it took quite a while. Will not be back.
Jennifer Ward
Cheeseburgers was good
Angela Winkfield
The staff was so so rude very disrespectful everyone in there look like the was 15 or 16 18 at the oldest they smelled like weed no hair products stuffed 4 meals in a 1 meal bag I ask for 2 sprites an 1 sweet tea an they gave me all sweet tea
Tom Szudarek
Great staff. Great food, for fast food. And an overall good value with using the BK app
Every now and then I want a good burger, and they never disappoint me.
Takes way to long to get your food so we left and went somewhere else
Fast service with a smile
I hate that they microwave the burgers it takes off of it's not hot and it's just ridiculous how people cook now you pay your money but the food is terrible so you might as well stay at home and cook because restaurant food is nasty
Quick breakfast
Best bk in town by far.
Breakfast is always fresh
The service is slow and the food is barely warm when you get it the buns are hard and the tomatoes are never ripe
And the drive-thru is rarely open and when it is they are slow and make you wait to long to even take you order
Food was good, drive thru was fast.
Burger King in North Randall, Ohio served me a spoiled iced mocha beverage. I ended up being sick for several hours from just one sip of the drink. The taste was sour and not like chocolate or coffee, and the density of it was thick like sippable yogurt. The restaurant and corporate office refused to refund me my money for the contaminated item. To add insult to injury, the manager Jennifer was rude, disrespectful, and ignorant towards me when I notified her over the phone about the issue. She even went so far as to call a physically disabled person (me) unwilling to walk up to their store to return the spoiled delivery item even after being told that I'm disabled and currently without transportation. (The item was part of a delivery order.) After suggesting that she stop being argumentative and rude towards me and instead try to be professional and rectify the situation, Jennifer hung up the phone on me while I was still talking. Burger King (this location as well as all others) has permanently lost me as a customer of over four decades for serving me spoiled food, having unprofessional managers, and then refusing to refund me the $3.79 the item cost. This company doesn't know how to do business nor how to treat its customers. Offering a $5.00 coupon for getting someone sick from your spoiled food isn't rectifying the situation; it's only insulting the customer by trying to force them to continue eating your spoiled food and interact with your unprofessional staff. I do NOT recommend eating at this location or any other Burger King restaurant for that matter, because even the corporate office doesn't care to rectify situations of food poisoning with its customers.
Restaurantji Recommends
Burger King will always be McDonald’s hotter cousin. The day we went was pretty cold and snowy. The parking lot presented some challenges. The staff is always very kind
Tried to use the app to get a free french fry per their app. It wouldn't load a code so they couldn't enter the code. I asked the manager if he could just promo the fries and he said no. So, he made me reenter the entire order on my phone. On top of that the sandwiches were all customized so it took quite a while. Will not be back.
Cheeseburgers was good
The staff was so so rude very disrespectful everyone in there look like the was 15 or 16 18 at the oldest they smelled like weed no hair products stuffed 4 meals in a 1 meal bag I ask for 2 sprites an 1 sweet tea an they gave me all sweet tea
Great staff. Great food, for fast food. And an overall good value with using the BK app
Atmosphere: 5
Food: 5
Service: 5
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