Burger King

3299 Steelyard Dr, Cleveland
(216) 661-4427

Recent Reviews

Emely T

Ordered on the app and the cashier kept saying the order hadn't pulled through the system. Refuse to check past orders or if she had accidentally cleared it. I had the receipt pulled up showing it was paid and she refused to give us our food. This was for breakfast. Took me 30 minutes of waiting around to just end up walking out because she ended up walking away. The kitchen staff were willing to make our food for us and she told them not to. It was just inconvenient and upsetting. Had to contact corporate for a refund. I understand not wanting to hand out food to random people, but I had my literal receipt pulled up on my phone. There is a line of protecting the business and helping a customer and they clearly didn't care about the customer.

Atmosphere: 1

Food: 1

Service: 1

Samurai Chung

I tried to dine in at 6:15 but the staff had closed the dining area despite the sign clearly stating the dining area is open till 7.

Atmosphere: 1

Service: 1

RIC Rob

Great service in the drive through food was as expected, no complaints.

Atmosphere: 5

Food: 4

Service: 5

Recommended dishes: French Fries

Debra Loria

This is the BEST Burger King I have been in. The employees are always friendly and really helpful. They are always short-staffed.The employees never stop moving. Each one of them does the job of 2 people while still smiling, The drive through line never ends, and the dining room always has people in it. Somehow they manage to be super-nice and keep everything moving. The dining room is always clean and neat despite the high traffic line of people coming and going. I always get hot, fresh food served with a smile.

Atmosphere: 5

Food: 5

Service: 5

Toshiba Moore

Food was great ??

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Whopper, French Fries

Hottroddaddy Designs

Was steelyard so I was taken care of they are polite and clean and good.Shame the are stuck in that area.

Atmosphere: 3

Food: 4

Service: 4

Angel Buxeda

Excellent and good

Atmosphere: 5

Food: 5

Service: 5

Ashevaili Art

They dont care to take orders even if its 15 mins before close. Dont bother going here if its

Atmosphere: 1

Food: 1

Service: 1

jessica zmina

Came 20 minutes away to get food and was told that they were closing early and not taking anymore orders due to having a new staff member. That literally sounds crazy to me! Just don't want to do their job!

Atmosphere: 1

Service: 1

John Sickora

Always get what I ordered but I always go in! However staff was slow coming to take my order seemed that were busy socializing in the back maybe it was business but didn't sound like it! Still once they took my order food was fresh and on point and staff was super pleasant!

Atmosphere: 5

Food: 5

Service: 4

Recommended dishes: Onion Rings, Bacon Cheeseburger, Whopper

Myrna Neal

Drive through ordered. Chicken sandwich was a little sloppily made. It was good though.

Food: 4

Service: 4

Jay Kevin

The staff was

Atmosphere: 4

Food: 4

Service: 4

Jenny Holder

Great hot bacon cheeseburger & crispy fries??❤

Tannika Dobson

Very polite and professional. I left my card at home and I needed to connect my card to Apple Pay they waited patiently for me to add my card! The food was fresh and they gave me a courtesy cup of water which was nice because most fast food places make you pay for cups.

Atmosphere: 4

Food: 5

Service: 5

Audrey Leon

I tried the new limited time ghost pepper sandwich and ghost pepper chicken fries. From everything I’ve been hearing I was expecting the spicy of the food to kick my butt, but was disappointed. I feel like I would have to eat 3 burgers to get any hint of heat. The workers were really nice and took care of me very quickly, highly satisfied of customer service.

Atmosphere: 5

Food: 2

Service: 5

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