Burger King

4123 Pearl Rd, Cleveland
(216) 398-5734

Recent Reviews

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Noah

I'm not scared of you

Rukia Heart

I literally just had to log back into google just to make this review. The black girl with red/burgundy hair and glasses was extremely rude and unprofessional for no reason at all. We ordered for pickup and came to the display screen as the website said to do. The first thing she says when we pull up is that we’re supposed to come in. My bf started to say “oh the website said-“ but he was cut off because she decided to speak over him saying “it says to come in”. Weird and rude for no reason but sure. We get the food and the bag feels light. Before we even open the bag we let her know that the drinks are missing. She says they’re in the bag. We can clearly tell that the 4 drinks we ordered are not in the bag but we open it anyway (it was taped up). No drinks and half of the food was missing as well. So we tell her. She grabs the bag saying “damn” and slams the window closed. Idk why she was so upset that SHE messed up the order, and that we just wanted the food that we paid for.. but either way she was extremely rude for no reason. A different person gave us the food back and we were still missing one of the items but at least the other lady wasn’t rude about it. 🙃

Atmosphere: 1

Food: 1

Service: 1

L.T.Shay Smith

ABSOLUTELY THE SLOWEST FAST FOOD EVER!!!!

Atmosphere: 1

Service: 1

John Enlow

1pm on a Saturday. Waited over ten minutes in the drive through before I called to see if they were open. The female that answered in an annoyed voice, “ We are behind deal with it”. I’m waiting to see if somebody spits in my food

Clayton Derosett

This Burger King is absolutely disgusting and dirty. I bought an original chicken combo meal. I asked if they could please make it fresh due to everything being stale last few times. And of course my fries are cold and stale. The sandwich is not fully warmed. Just trash all the way around. I'm calling corporate everyday til they get their picture

Robby Craven

Doorway smells like marijuana.. old food clearly can tell it's been sitting in a fire way too long it's cold got a chicken Royal crispy it was ice cold in the middle boys are loud and obnoxious swearing extremely rude cannot get orders right they say they're shorthanded but this morning 5 here on a night with nobody here makes no sense very unsatisfied distort definitely needs new management or shut down very crappy very highly don't recommend this place

Atmosphere: 1

Food: 1

Service: 1

Kaylee

Horrible

Anderson Consulting

ABSOLUTE TRASH 🚮🗑
How do you order a double cheeseburger 🍔 and the cheese is NOT MELTED NOR is the meat hot, but cold and undergone burger patties?? 🤔

Don't bother bringing it to the attention of non-existent management!

When did burger king stop toasting the buns??

Keep driving 🚗 past this hole 🕳

Devin “Kasie Crow” Jones-Crowley

every time I've visited for the past six months or so, they either say they're closed even though the sign says they're open or state they do doordash only

they've refused to do business with me and the workers have insulted me

it's false advertising, bad business strategy and needless descrimination

the particular location should be shut down and all workers there should be released from their occupation because clearly they don't enjoy serving the general population meals

Atmosphere: 2

Food: 3

Service: 1

Recommended dishes: Whopper Sandwich

Melissa Clark

Wish I could put 0 stars, walked in to people rolling her eyes. Then wait a good 10mins before someone even said anything. Give them a break or give them a raise because those employees r not happy

Atmosphere: 1

Service: 1

Mike Groves

No ice available at all.

Atmosphere: 2

Food: 2

Service: 2

xoap

Wait forever for service every single time. Doors to lobby are never open at 6am. They open up whenever they feel like it.
Lazy workers. Rude. GM is useless. Managers are useless.

Atmosphere: 1

Food: 3

Service: 1

Kaitlyn Calfee

Didn't even get food with how rude the deivw thru lady was

Service: 1

Shannon Robinson

It's alright

Food: 5

Service: 5

Dale GreatOne

This location does not do online order pickup thru the drive-thru anymore. You have to go inside for pickup - and wait in line for your order. No pickup counter. The burger was made to order but still wasn't that good.

Atmosphere: 2

Food: 2

Service: 1

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