Chipotle Mexican Grill

16729 Lorain Ave, Cleveland
(216) 472-3209

Recent Reviews

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Don Bradford

Food was fresh and gave you the right amount

Atmosphere: 5

Food: 5

Service: 4

Felisha Beard

Food good/ clean space

Atmosphere: 3

Food: 4

Service: 3

Joeely Rivera Pérez

Ordered Uber Eats and the food was nasty and super cold. This is not a good chipotle, stay away and don’t spend your money here.

Jessica S

if you're open til 11 the line should be replenished til 11. And closing down should not start until you're closed! I come in at 830 and you're already announcing the 10 things you’re out of, or just not refilling when you still have 3 hours to go. The line is mostly shut down by 8! Replenish the line, you're still open!!! Or just close earlier?...

Atmosphere: 1

Food: 1

Service: 1

Ryan Michael Ryan

I feel like all the employees hate me. Just can't figure it out. Good food though.

Atmosphere: 1

Food: 4

Service: 1

Juma Assi

Honey chicken smacked!

Atmosphere: 5

Food: 5

Service: 5

omar khrais

This is the worst Chipotle I have ever had in my life The food doesn't have a flavor

Atmosphere: 1

Food: 2

Service: 1

brittani gillon

This location consistently runs out of key essential ingredients such a sour scream, corn, tomatoes, protein etc. You all know how busy you all get so why not order the correct Inventory needed. Customer are expected to pay full price instead of being compensated. The customer service is trash. I saw them charge a customer an extra for a little more lettuce yet they had no corn, tomatoes, sour cream or steak. Pathetic.

Atmosphere: 1

Food: 1

Service: 1

Joseph Lugo

Hit and miss when you go to this location. All depends who is serving. Never consistent. Some give moderate portions then some give you next to nothing and when you ask for more they give you the look of “really”.

Atmosphere: 3

Food: 5

Service: 2

Sonia Millhouse

Visited this store this evening and the service was subpar. The staff was preparing the food on a dirty counter. The manager got an attitude when we asked her to clean it before sliding our food down. It's a shame that none of the employees took the initiative to make sure their food prep area stayed clean and sanitized. This os an easy to get your customers sick.

Atmosphere: 1

Food: 3

Service: 1

Josh K

Closes doors early, doesn’t answer phones, garbage.

takiyah hunt

I am super pissed…they gave me someone else’s food like come on now ! It looks like it have been eaten.

Atmosphere: 5

Food: 1

Service: 5

Recommended dishes: Burrito Bowl

Notme 216

Mold in the orange from my son’s kid meal.

Gerald Nevence

Hit or miss

Iam Vine

I pay for extra chicken and it still looks like one scoop.. Very rude management… Missing various items… I did not get the bowl I ended up drive on west 117th where they had a little more decorum.

Atmosphere: 4

Food: 3

Service: 1

Recommended dishes: Burrito Bowl

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