Citizen Pie

15710 Waterloo Rd #1660, Cleveland
(216) 417-2742

Recent Reviews

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Dominic Calixto

Excellent Pizza, incredible customer service!
Thank you Everyone!

Atmosphere: 5

Food: 5

Service: 5

Kate Titus

Low key place to get a solid pie, a shot and a beer.

Atmosphere: 5

Food: 5

Service: 5

Amber Anderson

I moved to the Cleveland area about two years ago and this is by far the best pizza I've ever ate! The flavors are unique and exploding with flavor! If you like spicy, the Diavola will hit the spot.

Atmosphere: 5

Food: 5

Service: 5

FRANK GRCAR

Great pizza. GO THERE!

Atmosphere: 5

Food: 5

Service: 5

Ralph Kramden

Supposedly one of the top rated pizza places in Cleveland. Pizza was way expensive and run of the mill for cheese sausage -- boutique/foo foo pizza as we would call it in small town Wisconsin. guys who run the place make the atmosphere, not the food. Can anybody suggest a good small town family pizza place?

Atmosphere: 5

Food: 2

Service: 5

Sean McHugh

My family and I love the pizzas from Citizen Pie, but the service is consistently poor and leaves so much to be desired that we do not want to patronize this restaurant anymore. We have always ordered by phone, placing our order with one of the employees, and receive a time to arrive when our pizza should be prepared. Every single time except once we arrive and they say they're about to start preparing our order. Why are we even ordering by phone if the order isn't started until we get there?

Today specifically we ordered two pizzas and were told they would be ready in 15-20 minutes. We arrived at 25 minutes, hoping that they would be ready after some extra time. When I walked in I told the employee my name and he said he forgot that I had ordered, then asked what the types of pizzas I had were. After telling him the ones I wanted, he told me they would be made immediately and I would just have to wait 5 minutes. Those 5 minutes dragged into 20. The working employees were chatting with their two friends at the counter, and only one other customer in the restaurant was waiting, while pizzas with the dough and sauce were sitting on the counter next to them ready to be made. It is insulting to place an order, have them forget it, then be told that it would be ready in 5 minutes and be forced to wait 20, all while the employees are messing around in front of me.

This is the worst experience I have had at Citizen Pie, but I usually have to wait 10-15 minutes, which is a complete waste of my time after calling to order. Most of the time it isn't even busy inside, which makes me even more furious about this situation.

The pizza is very tasty but is overpriced, especially if I have to waste my time while they make it. The online prices are also $1-$2 more expensive than the menu says.

I hope they can figure out how to have pizzas ready when the customers get there. If you plan to go here just go in person and be prepared to wait, calling ahead is not as convenient as you might think.

Atmosphere: 3

Food: 5

Service: 1

Yes That Dash

First time trying this place out and I'm thoroughly impressed.The NYC Calzone is God-tier food.Final rating 8 stars out of 5.Enjoy your round of drinks.You earned them 😊

Atmosphere: 5

Food: 5

Service: 5

Robert Cummings

Order ahead and get a wonderful hot meal just waiting for you that you can enjoy out in the front if you'd like.

Atmosphere: 4

Food: 5

Service: 5

Kyle Rutledge

Best pizza I've had in my life. Wood fired perfection, crust was crispy and pillowy at the same time in the best way possible. Got the figgy piggy, which is the first time I've had eggplant on a pizza. You wouldn't think it would work but Jesus Christ. That first bite was a borderline religious experience

11/10 I'm considering moving to Cleveland just so I can have this pizza on the regular

Atmosphere: 5

Food: 5

Service: 5

Evelyn Lichtenwalter

Everything about this spot is top-tier. Staff, service, menu, location. Had one of the best pizzas I've ever had and service was so friendly! Snag a seat on the patio if you can!

Atmosphere: 5

Food: 5

Service: 5

Christian Bates

Laid back spot with really good wood fired pizzas. Not the best pizza in town, but one of the best pizza PLACES, if that makes sense.

Atmosphere: 5

Food: 4

Service: 5

Lynn B

We were in Cleveland for the day and googled pizza restaurants near us. We saw Citizen pie did wood fired pizza and had good reviews so we decided to give it a try.
Upon entering the building we were greeted immediately and were shown the menu. There were a lot of choices to choose from for toppings.
I decided to go with the New Yorker: As soon as I took the first bite it was delicious! Fresh ingredients and fresh perfectly cooked dough. The 2 others in our party chose build your own pizzas and they both raved as well. I would recommend to give this establishment a try.

Atmosphere: 5

Food: 5

Service: 5

Ben Pab

OUTSTANDING ZAAAAA!!! Awesome service with top ingredients. Crust oven baked to perfection. Crew inside is social and upbeat. Love this place.

Atmosphere: 4

Food: 5

Service: 5

Tyler Tompkins

Best pizza in the area. Staff is top tier good people

Atmosphere: 5

Food: 5

Service: 5

Andy Brush

The pizza is incredible. Similar to Napolitano, but I think a little thicker. A great combination of snap and chew. The baker was very nice and discussed flour, hydration, and oven temperature! There is a nice selection of beverages and draught beer. Not much seating. We went for lunch on a weekday and found a seat, but I can imagine a busier dinner crowd. I am pretty sure this is the overall best pizza I have ever had.

Atmosphere: 4

Food: 5

Service: 5

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