I always get friendly service even if I’m picking up an online order. Special shout out to Andrew for going the extra mile and calling me when they were out of an ingredient in my online order and asking what I would like it to be substituted for instead of guessing or saying nothing. Really appreciate the extra effort and customer service.
Service: 5
Mike Kitcho
Great food! Don't forget to leave with without your cookies
Atmosphere: 5
Food: 5
Service: 5
Brandon Roby
Ordered a Caesar salad as I'm trying to eat healthier. Most of the lettuce was beginning to go bad and there were several slimy pieces buried in the middle. No time to go back in and ask for a refund, because they appear to be short staffed and I was pressed for time. This place used to be a 5 star estaishment. Very disappointing.
Atmosphere: 4
Food: 1
Service: 2
melissa polley
The food is so fresh and thebreadis amazing. The staff was awesome. Its a must to visit and stop if your passing .
Atmosphere: 5
Food: 5
Service: 5
Pete Kaplan
I ordered food to be delivered to my parents who are disabled and live in a senior living facility. I wrote in the delivery note “Please come up to apartment (number) - we are disabled and cannot come downstairs.” I also tipped 20% for their trouble. The delivery driver promptly ignored this note and my parents did not get their food until well after it was delivered because there was no one to deliver it. Thank goodness for the kindness of neighbors. But I will NEVER order for delivery or tip again.
Atmosphere: 4
Food: 5
Service: 1
S L
Service at the register was extremely friendly and helpful. We have never we been here before and she was kind and patient while we made our order. The food came out fast and was fresh!
My sandwich did not have everything I ordered on it it was dry as ever! Next time I will just go to the one in independence smh
Atmosphere: 3
Food: 1
Service: 3
Donny Slanina
Sat there waiting for my order, no one called it had to go and ask got home. My wife's sandwich was not right, ordered, spicy Italian, got a Godfather, my sandwich had no freaking meat, just as bad as Subway. And I'm 20 minutes away, I couldn't go back
Michael Alick
The worse location of any. Never ready on time. No feeling of empathy from staff. No one cares about the customers. No way Ill ever go back and recommend staying away from this place.
Atmosphere: 1
Food: 4
Service: 1
Jamie Spinda
We came in and ordered subs for my family of 5 and the staff was very rude and they expressed how upset they were as soon as we placed our order.
Fantastic Subs and Service! The staff were so kind and made the best Subs Ever! We had the Godfather on Everything Bread and wooooo! So good. Our new favorite place ❤️
Atmosphere: 5
Food: 5
Service: 5
ryan legg
Even when giving the order face to face it was still not correct... Employees seemed to have an attitude...
Atmosphere: 1
Food: 1
Service: 1
Robert Ipsaul
This one in Solon and Rockside are ok to go to. Wilson Mills and Harvard ones avoid. Mentor is ok but I don't live out there so generally to far.
Lee Andre Flowers
I normally dont give first time first reviews. But this place is excellent. Ordered the Philly and it was delicious. The ladies who served me where great!!. Thanks
Food: 5
Service: 5
Recommended dishes: Cheesesteak
Dylan “Jimmy Piss” Sheehan
There is No AC and it's 100 degrees. I can't believe the employees have to be there.
I always get friendly service even if I’m picking up an online order. Special shout out to Andrew for going the extra mile and calling me when they were out of an ingredient in my online order and asking what I would like it to be substituted for instead of guessing or saying nothing. Really appreciate the extra effort and customer service.
Service: 5
Great food! Don't forget to leave with without your cookies
Atmosphere: 5
Food: 5
Service: 5
Ordered a Caesar salad as I'm trying to eat healthier. Most of the lettuce was beginning to go bad and there were several slimy pieces buried in the middle. No time to go back in and ask for a refund, because they appear to be short staffed and I was pressed for time. This place used to be a 5 star estaishment. Very disappointing.
Atmosphere: 4
Food: 1
Service: 2
The food is so fresh and thebreadis amazing. The staff was awesome. Its a must to visit and stop if your passing .
Atmosphere: 5
Food: 5
Service: 5
I ordered food to be delivered to my parents who are disabled and live in a senior living facility. I wrote in the delivery note “Please come up to apartment (number) - we are disabled and cannot come downstairs.” I also tipped 20% for their trouble. The delivery driver promptly ignored this note and my parents did not get their food until well after it was delivered because there was no one to deliver it. Thank goodness for the kindness of neighbors. But I will NEVER order for delivery or tip again.
Atmosphere: 4
Food: 5
Service: 1
Service at the register was extremely friendly and helpful. We have never we been here before and she was kind and patient while we made our order. The food came out fast and was fresh!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Grandma DiBella's Cookies, Turkey, Cheesesteak, Chips, Godfather Sandwich
My sandwich did not have everything I ordered on it it was dry as ever! Next time I will just go to the one in independence smh
Atmosphere: 3
Food: 1
Service: 3
Sat there waiting for my order, no one called it had to go and ask got home. My wife's sandwich was not right, ordered, spicy Italian, got a Godfather, my sandwich had no freaking meat, just as bad as Subway. And I'm 20 minutes away, I couldn't go back
The worse location of any. Never ready on time. No feeling of empathy from staff. No one cares about the customers. No way Ill ever go back and recommend staying away from this place.
Atmosphere: 1
Food: 4
Service: 1
We came in and ordered subs for my family of 5 and the staff was very rude and they expressed how upset they were as soon as we placed our order.
Atmosphere: 1
Service: 1
Restaurantji Recommends
Fantastic Subs and Service! The staff were so kind and made the best Subs Ever! We had the Godfather on Everything Bread and wooooo! So good. Our new favorite place ❤️
Atmosphere: 5
Food: 5
Service: 5
Even when giving the order face to face it was still not correct... Employees seemed to have an attitude...
Atmosphere: 1
Food: 1
Service: 1
This one in Solon and Rockside are ok to go to. Wilson Mills and Harvard ones avoid. Mentor is ok but I don't live out there so generally to far.
I normally dont give first time first reviews. But this place is excellent. Ordered the Philly and it was delicious. The ladies who served me where great!!. Thanks
Food: 5
Service: 5
Recommended dishes: Cheesesteak
There is No AC and it's 100 degrees. I can't believe the employees have to be there.
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