This is a good Domino’s. I’ve ordered here probably 20 times. They’ve gotten my order right every time. Staff seems to know what they are doing.
Atmosphere: 4
Food: 5
Service: 5
Nathaniel Knight
Horrible service
Michelle Butler
The pizza was dry was not enough sauce on the pizza and the pizza look so dry my daughters wouldn't even eat it I will never order ther again unless u have better quality of pizza
Atmosphere: 2
Food: 1
Service: 2
Recommended dishes: Pepperoni Pizza
Olivia
ABSOLUTELY ATROCIOUS!!! I PLACED AN ORDER AT 10:06PM, 2 HOURS LATER STILL NOTHING. I CALL, THEY HANG UP ON ME OR PUT ME ON HOLD UNTIL THE STORE CLOSED!! I NEVER GOT MY FOOD! THEY STOLE MY MONEY AND IGNORED ME FOR 2 HOURS. ABUKAR WAS THE MANAGER AT THE TIME AND IF HES THE ONE I SPOKE TO ON THE PHONE AT 10:51PM THEN HE IS VERY RUDE AND DID NOT CARE ABOUT MY ORDER NOT BEING DELIVERED. THE DELIVERY DRIVERS NAME IS CIERA AND SHE STOLE MY FOOD!
Atmosphere: 1
Food: 1
Service: 1
Ridge Mills
Amazing service super fast and very kind workers, talia (idk if thats spelled correctly) was super nice and helpful. Would recommend
Atmosphere: 5
Food: 5
Service: 5
lisa cline
Mean delivery drivers stand off to old people and make them give another tip that was already paid tip for more than 30%
Chris Ruffin
I ask to pay for a three topping pizza I receive a cheese pizza will never got back until they straighten their hand I'm pissed a long day of work to wait patiently for my food to get chicken barely cooked and cheese pizza won't be going back
Atmosphere: 3
Food: 1
Service: 1
Wayne Weingart
Da Best!!!
Atmosphere: 5
Food: 5
Service: 5
Lucas Ensign
Waiting 3 hours for an order to never arrive is one thing, but getting a refund should be easy in that case, right? Right?
Service: 1
Heather Cain
For the past 8 years—after my husband and I moved into the area—we’ve been frequenting this Domino’s store no less than 3-4 times every MONTH lol. You do the math; that’s a ton of freaking pizza 🤣🍕 So, I think it’s fair to assume that there’s GOT to be something pretty special about *this* store that we continue coming back every 1-2 weeks for eight years, and why we’ve stubbornly refused to ‘stray’ away to any other local store…even if there happens to be a Domino’s store that’s conveniently located along our route home from someplace. (Yes, for real, this place is THAT GOOD!) One reason that still blows my mind is the fact that as statistically rare as it must be, they’ve managed to NEVER EVER make the slightest mistake with any of our orders. 🤯💯 I admit it, I add a lot of details, add-ons and toppings to our pizzas; but mistakes are going to occur regardless, and should almost be expected every now and then if you ask me, because we’re all human. But this place is extraordinarily effective, accurate, oh so friendly & attentive, detail-oriented, efficient, and best of all, our pizzas come home looking as flawless as they do in commercials lol. Seriously though, I have no idea how they do what they do at this West Town Plaza store, but they’re hands down, in an entirely different, superior league than every/any other pizza shop in Cleveland, OH. Period. 🎲🍕 Now If that doesn’t make you want to immediately order pizza (or anything else from here), I don’t know what will. 🤷🏻♀️ P.S. I can’t help but add one last thing: after an especially rough day, or when you’re so exhausted that you’ve got no business operating dangerously hot appliances in order to feed you & your family, I can’t possibly emphasize enough just how much of a relief and a blessing it is to know that you can open up the Domino’s mobile app, get your ideal, perfect pizza ordered in less than 2.5 minutes (yes I actually timed the ordering process before 🤭), and before you know it, you’ll have a mouth watering, fresh, & hot pizza (so fresh out of the oven that the cheese is still bubbling 😳) when you pick it up or when they deliver it. I’m really truly so grateful for the “well oiled machine” that not only saves dinner in my household on such a frequent occasion, but serves it up so deliciously that as I’m eating my last slice, I’m already excited and dreaming about the next time 😉
I spent $68 and some change at this place Domino's Pizza on Lorain Westside Cleveland and I left there and I get home I didn't have all my items on my pizza that I paid for I didn't get my sauces that I paid for and I'll call up there they were supposed to gave me a $10 credit and I went back up there to try to use my $10 credit they didn't put it in and the man going to tell me that I haven't been up there since March and I got my proof and I'm going back up there today because I don't have money just to give away we spend that much money on your food you want your food like you order it and for some reason they didn't honor what I ordered and I'm just satisfied about that and then on top of that it takes gas to go up there and get that food from where I live at I went in to order some food and I wasn't satisfied about their services or anything I feel like they robbed me what I ordered was two large pizza that already came with two items and I add more items on my pizza and then I had got the the bread that you dip into the sauce and I didn't get my sauces and I have ordered their chocolate chip brownie cake that was nasty you know I was just dissatisfied all the way around the board because them sauces mean everything in the extra items I order would have made the piece of real good but I didn't even get mine black all ups on there my bell peppers that I ordered they just put on them what they wanted to put on there and I paid all that money I want my $10 credit though
Atmosphere: 1
Food: 1
Service: 1
AG Stubbs
This place is horrible ZERO STARS. Do Not go here. I received the wrong pizza called in and spoke with Brian who is absolutely the worst person to answer phones or be at the counter due to his inability to give an ounce of customer service. If this place was the face or representation of the Dominoes brand, Dominoes would be out of business. The manager Elaine is all over the place and has zero management capabilities. I was told by Brian I can return the pizza to the store and pick up the old cold pizza which was my original order. Let's keep in mind the pizza had been sitting for at least 20 minutes. I received no apologies for my inconvenience and when returning the pizza to the store no one was able to give me a receipt proof that my order had been refunded to my card. This place is a disaster from the top to bottom. Go elsewhere!!! I will never return here
Atmosphere: 1
Food: 1
Service: 1
Bethany Hilt
Great people, great options for a variety of tastes and dietary needs. Local team, local support.
Atmosphere: 5
Food: 5
Service: 5
tiffany shinault
Ordered online for delivery at around 4:30 and nothing came for nearly 1 hour. Called 3 time the first time i was on hold for 30 mins no answer. second time talked to manager and was told that it was going to be delivered and out soon. Waited another 20 min and nothing so i called and was told it was scheduled for delivery at 7 pm. (I did not put in a scheduled delivery.) Pizzas came at 7:50 pm nearly 3 hours and 20 mins. later. Only wanted to try out the pizzas again after not having them in a long time, now I'm never ordering from them ever again!
Atmosphere: 1
Food: 2
Service: 1
Julie Smith (Icealea)
Always fast and delicious 😋
Kid-friendliness: Whatch them make your pizza window
This is a good Domino’s. I’ve ordered here probably 20 times. They’ve gotten my order right every time. Staff seems to know what they are doing.
Atmosphere: 4
Food: 5
Service: 5
Horrible service
The pizza was dry was not enough sauce on the pizza and the pizza look so dry my daughters wouldn't even eat it I will never order ther again unless u have better quality of pizza
Atmosphere: 2
Food: 1
Service: 2
Recommended dishes: Pepperoni Pizza
ABSOLUTELY ATROCIOUS!!! I PLACED AN ORDER AT 10:06PM, 2 HOURS LATER STILL NOTHING. I CALL, THEY HANG UP ON ME OR PUT ME ON HOLD UNTIL THE STORE CLOSED!! I NEVER GOT MY FOOD! THEY STOLE MY MONEY AND IGNORED ME FOR 2 HOURS. ABUKAR WAS THE MANAGER AT THE TIME AND IF HES THE ONE I SPOKE TO ON THE PHONE AT 10:51PM THEN HE IS VERY RUDE AND DID NOT CARE ABOUT MY ORDER NOT BEING DELIVERED. THE DELIVERY DRIVERS NAME IS CIERA AND SHE STOLE MY FOOD!
Atmosphere: 1
Food: 1
Service: 1
Amazing service super fast and very kind workers, talia (idk if thats spelled correctly) was super nice and helpful. Would recommend
Atmosphere: 5
Food: 5
Service: 5
Mean delivery drivers stand off to old people and make them give another tip that was already paid tip for more than 30%
I ask to pay for a three topping pizza I receive a cheese pizza will never got back until they straighten their hand I'm pissed a long day of work to wait patiently for my food to get chicken barely cooked and cheese pizza won't be going back
Atmosphere: 3
Food: 1
Service: 1
Da Best!!!
Atmosphere: 5
Food: 5
Service: 5
Waiting 3 hours for an order to never arrive is one thing, but getting a refund should be easy in that case, right? Right?
Service: 1
For the past 8 years—after my husband and I moved into the area—we’ve been frequenting this Domino’s store no less than 3-4 times every MONTH lol. You do the math; that’s a ton of freaking pizza 🤣🍕
So, I think it’s fair to assume that there’s GOT to be something pretty special about *this* store that we continue coming back every 1-2 weeks for eight years, and why we’ve stubbornly refused to ‘stray’ away to any other local store…even if there happens to be a Domino’s store that’s conveniently located along our route home from someplace. (Yes, for real, this place is THAT GOOD!) One reason that still blows my mind is the fact that as statistically rare as it must be, they’ve managed to NEVER EVER make the slightest mistake with any of our orders. 🤯💯
I admit it, I add a lot of details, add-ons and toppings to our pizzas; but mistakes are going to occur regardless, and should almost be expected every now and then if you ask me, because we’re all human. But this place is extraordinarily effective, accurate, oh so friendly & attentive, detail-oriented, efficient, and best of all, our pizzas come home looking as flawless as they do in commercials lol. Seriously though, I have no idea how they do what they do at this West Town Plaza store, but they’re hands down, in an entirely different, superior league than every/any other pizza shop in Cleveland, OH. Period.
🎲🍕 Now If that doesn’t make you want to immediately order pizza (or anything else from here), I don’t know what will. 🤷🏻♀️
P.S. I can’t help but add one last thing: after an especially rough day, or when you’re so exhausted that you’ve got no business operating dangerously hot appliances in order to feed you & your family, I can’t possibly emphasize enough just how much of a relief and a blessing it is to know that you can open up the Domino’s mobile app, get your ideal, perfect pizza ordered in less than 2.5 minutes (yes I actually timed the ordering process before 🤭), and before you know it, you’ll have a mouth watering, fresh, & hot pizza (so fresh out of the oven that the cheese is still bubbling 😳) when you pick it up or when they deliver it. I’m really truly so grateful for the “well oiled machine” that not only saves dinner in my household on such a frequent occasion, but serves it up so deliciously that as I’m eating my last slice, I’m already excited and dreaming about the next time 😉
Atmosphere: 5
Food: 5
Service: 4
Restaurantji Recommends
I spent $68 and some change at this place Domino's Pizza on Lorain Westside Cleveland and I left there and I get home I didn't have all my items on my pizza that I paid for I didn't get my sauces that I paid for and I'll call up there they were supposed to gave me a $10 credit and I went back up there to try to use my $10 credit they didn't put it in and the man going to tell me that I haven't been up there since March and I got my proof and I'm going back up there today because I don't have money just to give away we spend that much money on your food you want your food like you order it and for some reason they didn't honor what I ordered and I'm just satisfied about that and then on top of that it takes gas to go up there and get that food from where I live at I went in to order some food and I wasn't satisfied about their services or anything I feel like they robbed me what I ordered was two large pizza that already came with two items and I add more items on my pizza and then I had got the the bread that you dip into the sauce and I didn't get my sauces and I have ordered their chocolate chip brownie cake that was nasty you know I was just dissatisfied all the way around the board because them sauces mean everything in the extra items I order would have made the piece of real good but I didn't even get mine black all ups on there my bell peppers that I ordered they just put on them what they wanted to put on there and I paid all that money I want my $10 credit though
Atmosphere: 1
Food: 1
Service: 1
This place is horrible ZERO STARS. Do Not go here. I received the wrong pizza called in and spoke with Brian who is absolutely the worst person to answer phones or be at the counter due to his inability to give an ounce of customer service. If this place was the face or representation of the Dominoes brand, Dominoes would be out of business. The manager Elaine is all over the place and has zero management capabilities. I was told by Brian I can return the pizza to the store and pick up the old cold pizza which was my original order. Let's keep in mind the pizza had been sitting for at least 20 minutes. I received no apologies for my inconvenience and when returning the pizza to the store no one was able to give me a receipt proof that my order had been refunded to my card. This place is a disaster from the top to bottom. Go elsewhere!!! I will never return here
Atmosphere: 1
Food: 1
Service: 1
Great people, great options for a variety of tastes and dietary needs. Local team, local support.
Atmosphere: 5
Food: 5
Service: 5
Ordered online for delivery at around 4:30 and nothing came for nearly 1 hour. Called 3 time the first time i was on hold for 30 mins no answer. second time talked to manager and was told that it was going to be delivered and out soon. Waited another 20 min and nothing so i called and was told it was scheduled for delivery at 7 pm. (I did not put in a scheduled delivery.) Pizzas came at 7:50 pm nearly 3 hours and 20 mins. later. Only wanted to try out the pizzas again after not having them in a long time, now I'm never ordering from them ever again!
Atmosphere: 1
Food: 2
Service: 1
Always fast and delicious 😋
Kid-friendliness: Whatch them make your pizza window
Wheelchair accessibility: Yes
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza, Lava Cake
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