Dunkin'
230 W Huron Rd, Cleveland
(216) 515-2021
Recent Reviews
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Purchased a bagel and as always do not like to have my cream cheese added. Most people like to add their own cream cheese. These people charged me $2.75 for cream cheese on the side. Pure greed! I could see .75 but $2.75 as if this price is made up completely off the cuff. Not sure why Corporate is allowing this to happen
Very quick service. Staff was friendly and helpful. Got some drinks and donuts before heading out for the day. Very convenient.
Atmosphere: 3
Food: 5
Service: 5
The crew here is so friendly, they always remember my order, are always all smiles, and they make a tasty breakfast sandwich.
Atmosphere: 4
Food: 5
Service: 5
Racist location. I live in the building and place mobile orders all the time. I have no problem going up the counter and grabbing my orders without showing a receipt. However, this has been the 3rd time my fiance picked up an order and was made to show a receipt. I’ve stood there and taken videos of other customers including white men who just walk up and grab orders. Yet the rules seem to change when a black man does it. To be fair, it is only one male employee that does this and not the women. This behavior is not tolerated or acceptable.
Service: 1
This place sux. Worst Dunkin Donuts location I have ever been to. Workers are rude, slow and don't even know how to make the drinks. Last time I went against my basic common sense and ordered a peppermint mocha. It tasted like garbage and was cold. The girl working there just stared at me when I told her my drink wasn't good. She didn't even bother asking to remake it of heat it up. $5.50 for a cup of cold sludge water.
Unfortunately, there aren't a lot of options for coffee in the immediate area of Tower City but I'd rather go without than having to patronize this place again.
Atmosphere: 1
Food: 1
Service: 1
Gotta love when a place says they are open till 430 i thought j got lucky making it there at 405 just to get told i can't get food ....why even stay open till 430 if your not gonna serve food
Rude people with no manners
Atmosphere: 1
Food: 3
Service: 1
I typically order through the app and my order is ready in a timely manner. The food is consistent with other Dunkin locations.
Everytime i do an online order its never ready. They are do slow
Atmosphere: 1
Food: 1
Service: 1
HORRIBLE! HORRIBLE HORRIBLE! Do not get your breakfast sandwiches from there. They nuke the bagels and everything else.So, it's like trying to chew rubber. Slow service. And if you order tater tots. You only get 4 in a bag. If you go back and complain, they count them in front of you and laugh. Save your money and your morning!
Restaurantji Recommends
Good coffee great pastries and really good breakfast. This is a must try.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Assorted Half Dozen or Dozen Donuts, Doughnut
Made one of the best frozen hot chocolates according to one connoisseur .
Atmosphere: 5
Food: 5
Service: 5
Very friendly people work here.
Kid-friendliness: Yes.
Wheelchair accessibility: Yes.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Belgian Waffle Sandwich, Sausage Egg and Cheese, Apple Fritter
Wonderful donut place hits the spot. Went there this afternoon; placed my order for 3 chocolate glazed donuts really quick. Staff that was working there was friendly and professional. One of the workers listened very wonderfully and got my order in a flash, meaning quickly. Service here is professional, too. Service is also professionally fast. I swear, I have very nice good-working staff at the donut shop taking my order. Lines are not super-long. Waits are shorter. I don't know what I'd do if not for their wonderful service here. This is a very wonderful donut place; not kidding, service is superb and spectacular in every way.
Atmosphere: 5
Food: 5
Service: 5
Friendly place. Favorite place to go
Atmosphere: 5
Food: 5
Service: 5
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