Dunkin'
16204 Lorain Ave, Cleveland
(216) 812-3865
Recent Reviews
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Service: 1
Oh my. The doughnuts were so small and stale. Will stick with the local bakeries. Shame Dunkin' Doughnuts went downhill.
Atmosphere: 5
Food: 2
Service: 5
I am tired coming here and my stuff is messed up. My drinks and my donuts. I gave them exactly what i say and they do it different way. When i say light ice they do hlf of cup still of ice. Also this would be my SECOND time complaining about this store and they havent changed at all. They never give me a receipt after i pay so i dont show proof. Thats ok i hope they fix there problems and do the job right or gonng to lose business again for good this time
Atmosphere: 1
Food: 2
Service: 1
I would go here all the time with the previous owners. The new owners have made this place awful poor quality coffee that constantly does not taste very good and when you ask for a remake they have bad attitudes and treat you bad!!! For it to be one of the most Expensive Dunkin’s it fails in every aspect for the customers !!!
Atmosphere: 1
Food: 1
Service: 1
Went there on 6/30/25 at 5:00 pm. Asked for a large strawberry shake. They were out of strawberry ice cream. Walked out.
Atmosphere: 1
Food: 1
Service: 1
They make my favorite coffee drink, Brown Sugar Shaken Espresso, perfectly every time. Josiah is the friendliest barista in town. Other Dunkin places and coffee shops should take note!
Atmosphere: 5
Food: 5
Service: 5
My autistic son ate over half donut with sprinkles and screams mommy whats this it poked me in the mouth piece od wood shaving i took it in and showed them wow they give my non working number then telling them you might not want to sell anymore they continue to sell them lawsuite then somebody had a neon false finger nail in theirs really people your sad
Food: 1
Service: 1
I asked pistachio latte and they gave me spoiled one. look at the pictures
Atmosphere: 3
Food: 1
Service: 1
Nice and hot breakfast clean and fresh very nice employees great job.
Atmosphere: 5
Food: 5
Service: 5
The cashier has an attitude when they take your order.
Atmosphere: 5
Food: 5
Service: 1
Recommended dishes: Doughnut
Restaurantji Recommends
The morning efficiency is above par!
Amazing people and service coffee is amazing as usual .
Atmosphere: 5
Food: 5
Service: 5
Terrible
Great Dunkin Donuts I Love the People There Great Solection of Donuts I Tried The Vanilla Sprinkled donut strawberry Sprinkled donut and Chocolate sprinkled donut great Dunkin’
Donuts
Atmosphere: 4
Food: 5
Service: 5
I hate complaining …but my order is wrong every. single. time.
The last time I went I specifically asked for them not to add something to my order, bc last time it was added, instead of not adding it - they put extra. I won’t be back.
This is 3 min from my house but I’ll now be traveling out of my way to go where my order is made correctly.
Food: 1
Service: 1
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