Dunkin'

16204 Lorain Ave, Cleveland
(216) 812-3865

Recent Reviews

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Robert Anthony

Chat chat chat

Service: 1

Ellen Ward

Oh my. The doughnuts were so small and stale. Will stick with the local bakeries. Shame Dunkin' Doughnuts went downhill.

Atmosphere: 5

Food: 2

Service: 5

Marissa Moran

I am tired coming here and my stuff is messed up. My drinks and my donuts. I gave them exactly what i say and they do it different way. When i say light ice they do hlf of cup still of ice. Also this would be my SECOND time complaining about this store and they havent changed at all. They never give me a receipt after i pay so i dont show proof. Thats ok i hope they fix there problems and do the job right or gonng to lose business again for good this time

Atmosphere: 1

Food: 2

Service: 1

anthony casto

I would go here all the time with the previous owners. The new owners have made this place awful poor quality coffee that constantly does not taste very good and when you ask for a remake they have bad attitudes and treat you bad!!! For it to be one of the most Expensive Dunkin’s it fails in every aspect for the customers !!!

Atmosphere: 1

Food: 1

Service: 1

Donald Borazanian

Went there on 6/30/25 at 5:00 pm. Asked for a large strawberry shake. They were out of strawberry ice cream. Walked out.

Atmosphere: 1

Food: 1

Service: 1

John Ventura

They make my favorite coffee drink, Brown Sugar Shaken Espresso, perfectly every time. Josiah is the friendliest barista in town. Other Dunkin places and coffee shops should take note!

Atmosphere: 5

Food: 5

Service: 5

Bonnie Marti

My autistic son ate over half donut with sprinkles and screams mommy whats this it poked me in the mouth piece od wood shaving i took it in and showed them wow they give my non working number then telling them you might not want to sell anymore they continue to sell them lawsuite then somebody had a neon false finger nail in theirs really people your sad

Food: 1

Service: 1

A ALI

I asked pistachio latte and they gave me spoiled one. look at the pictures

Atmosphere: 3

Food: 1

Service: 1

Luz Vega

Nice and hot breakfast clean and fresh very nice employees great job.

Atmosphere: 5

Food: 5

Service: 5

Tony N Pierson

The cashier has an attitude when they take your order.

Atmosphere: 5

Food: 5

Service: 1

Recommended dishes: Doughnut

Kimberly Negron

The morning efficiency is above par!

Frank Miller Jr

Amazing people and service coffee is amazing as usual .

Atmosphere: 5

Food: 5

Service: 5

Ossyd Abdallah

Terrible

Family Fun Zoo Adventures

Great Dunkin Donuts I Love the People There Great Solection of Donuts I Tried The Vanilla Sprinkled donut strawberry Sprinkled donut and Chocolate sprinkled donut great Dunkin’
Donuts

Atmosphere: 4

Food: 5

Service: 5

Lauryn H

I hate complaining …but my order is wrong every. single. time.
The last time I went I specifically asked for them not to add something to my order, bc last time it was added, instead of not adding it - they put extra. I won’t be back.

This is 3 min from my house but I’ll now be traveling out of my way to go where my order is made correctly.

Food: 1

Service: 1

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