This location is the best. Fresh doughnuts all the time. Dunkalatte delicious. Staff is so nice.
Atmosphere: 5
Food: 5
Service: 5
Zuheydy Cardona
A business with employees who clearly didn't want to work, closing an hour early, and the employees hiding when we tried to order through the drive-thru. I wonder how they allow people like that to work there with such terrible customer service. Now I understand why it was empty. The manager should check the sales figures for the night and clean house, firing these employees and hiring people who actually want to work and need the job.
April N.
I come to this store about 5 times a week. I always receive great customer service and great espresso. Everyone is very friendly, kind and appreciative. I have been to many Dunkin donuts because I travel all over Cleveland. This Dunkin is by far the best! When driving from the east side after work I'll pass by all the other Dunkins and drive farther to come to this store. Thank you for creating a great experience every time!
Atmosphere: 5
Food: 5
Service: 5
eli.eli_216
This place has gone down. Service sucks and the drinks are never made the same. ALL THE EMPLOYEES ALWAYS HAVE AN ATTITUDE AND NEVER GIVE CUP HOLDER OR ASK IF YOU WANT ONE WHEN YOU HAVE MORE THAN ONE DRINK. THE DOUGHNUTS ARE ALWAYS STALE NEVER FRESH. DONT GO HERE IT SUCKS AND YOU WILL LEAVE PISSED OFF
Atmosphere: 1
Food: 1
Service: 1
Jazmine Reynolds
My food was not cooked all the way I got raw donuts and my drink was watery bathroom was dirty and I almost fell on the floor
Atmosphere: 1
Food: 1
Service: 1
Jamie Rowland
I paid $10 for an iced latte with an extra shot and I essentially got milk. 😔
Nina Miller
Raw blueberry muffin. Tried to call the store with no answer, sent to voicemail.
Food: 1
Heather Davis (H.D)
Great working people... they Judy dont stay open late..
Oh my. The doughnuts were so small and stale. Will stick with the local bakeries. Shame Dunkin' Doughnuts went downhill.
Atmosphere: 5
Food: 2
Service: 5
Marissa Moran
I am tired coming here and my stuff is messed up. My drinks and my donuts. I gave them exactly what i say and they do it different way. When i say light ice they do hlf of cup still of ice. Also this would be my SECOND time complaining about this store and they havent changed at all. They never give me a receipt after i pay so i dont show proof. Thats ok i hope they fix there problems and do the job right or gonng to lose business again for good this time
Atmosphere: 1
Food: 2
Service: 1
anthony casto
I would go here all the time with the previous owners. The new owners have made this place awful poor quality coffee that constantly does not taste very good and when you ask for a remake they have bad attitudes and treat you bad!!! For it to be one of the most Expensive Dunkin’s it fails in every aspect for the customers !!!
Atmosphere: 1
Food: 1
Service: 1
Donald Borazanian
Went there on 6/30/25 at 5:00 pm. Asked for a large strawberry shake. They were out of strawberry ice cream. Walked out.
Atmosphere: 1
Food: 1
Service: 1
John Ventura
They make my favorite coffee drink, Brown Sugar Shaken Espresso, perfectly every time. Josiah is the friendliest barista in town. Other Dunkin places and coffee shops should take note!
Great stop
Atmosphere: 5
Food: 5
Service: 5
This location is the best. Fresh doughnuts all the time. Dunkalatte delicious. Staff is so nice.
Atmosphere: 5
Food: 5
Service: 5
A business with employees who clearly didn't want to work, closing an hour early, and the employees hiding when we tried to order through the drive-thru. I wonder how they allow people like that to work there with such terrible customer service. Now I understand why it was empty. The manager should check the sales figures for the night and clean house, firing these employees and hiring people who actually want to work and need the job.
I come to this store about 5 times a week. I always receive great customer service and great espresso. Everyone is very friendly, kind and appreciative. I have been to many Dunkin donuts because I travel all over Cleveland. This Dunkin is by far the best! When driving from the east side after work I'll pass by all the other Dunkins and drive farther to come to this store.
Thank you for creating a great experience every time!
Atmosphere: 5
Food: 5
Service: 5
This place has gone down. Service sucks and the drinks are never made the same. ALL THE EMPLOYEES ALWAYS HAVE AN ATTITUDE AND NEVER GIVE CUP HOLDER OR ASK IF YOU WANT ONE WHEN YOU HAVE MORE THAN ONE DRINK. THE DOUGHNUTS ARE ALWAYS STALE NEVER FRESH. DONT GO HERE IT SUCKS AND YOU WILL LEAVE PISSED OFF
Atmosphere: 1
Food: 1
Service: 1
My food was not cooked all the way I got raw donuts and my drink was watery bathroom was dirty and I almost fell on the floor
Atmosphere: 1
Food: 1
Service: 1
I paid $10 for an iced latte with an extra shot and I essentially got milk. 😔
Raw blueberry muffin. Tried to call the store with no answer, sent to voicemail.
Food: 1
Great working people... they Judy dont stay open late..
Atmosphere: 1
Food: 3
Service: 3
Chat chat chat
Service: 1
Restaurantji Recommends
Oh my. The doughnuts were so small and stale. Will stick with the local bakeries. Shame Dunkin' Doughnuts went downhill.
Atmosphere: 5
Food: 2
Service: 5
I am tired coming here and my stuff is messed up. My drinks and my donuts. I gave them exactly what i say and they do it different way. When i say light ice they do hlf of cup still of ice. Also this would be my SECOND time complaining about this store and they havent changed at all. They never give me a receipt after i pay so i dont show proof. Thats ok i hope they fix there problems and do the job right or gonng to lose business again for good this time
Atmosphere: 1
Food: 2
Service: 1
I would go here all the time with the previous owners. The new owners have made this place awful poor quality coffee that constantly does not taste very good and when you ask for a remake they have bad attitudes and treat you bad!!! For it to be one of the most Expensive Dunkin’s it fails in every aspect for the customers !!!
Atmosphere: 1
Food: 1
Service: 1
Went there on 6/30/25 at 5:00 pm. Asked for a large strawberry shake. They were out of strawberry ice cream. Walked out.
Atmosphere: 1
Food: 1
Service: 1
They make my favorite coffee drink, Brown Sugar Shaken Espresso, perfectly every time. Josiah is the friendliest barista in town. Other Dunkin places and coffee shops should take note!
Atmosphere: 5
Food: 5
Service: 5
Loading...