Dunkin'

Great drink terrible service. Was ready to spend more money but customer service by employee was rude for no reason. Someone needs to fix that problem. 17 April 2025.

Incompetent workers. I ordered a nitro cold brew with sweet cream through the app. I get to the counter and she says they don't have nitro and they only have a size medium (the app only lets you order a small). Fine. She puts an espresso in cold brew and hands it to me. I said that I ordered it with sweet cream. She says that next time I need to put that in the other. I told her I did and showed her my phone order that clearly shows the order with the cream. She looks at me like I have 2 heads, probably bc she can't read....

Lisa was amazing. Very attentive to customers and friendly

We went through early so donuts were fresh, but slow service.

Depending on who is working depends on their people skills. Some are extremely rude and I am a very frequent customer. Very unsatisfied when I order ahead of time on the app than told 11 minutes after they don’t have my sandwich than have to wait another ten minutes for my food n I asked if my food was almost done POLITELY and the girls shaking their heads and one had attitude. I order for my break than they won’t give refunds. Very poor people skills at the Dunkin at the airport. This has happened numerous times. The one other time 5 girls were behind the counter carrying on conversations about their other workers how bad they are and parties etc while we customers are waiting on our food for 15 mins

The OLD rental car facility here was in a great location, right where they built that now-abandoned Terminal D. The new facility: not exactly easy to find.

Guy working is like a dead zombie. Lots of people leaving the line and giving up after waiting forever for this guy. At an airport you need to hustle. People have flights to catch.

Atmosphere: 1

Food: 1

Service: 1

Recently came here for breakfast for catching a flight. Great friendly, welcoming service. Food was fresh, hot and nice portions. Highly recommended!

Atmosphere: 5

Food: 5

Service: 5

Polite and friendly and food good.

Atmosphere: 5

Food: 5

Service: 5

Polite and friendly and food good.

Way under staffed.
Waited 25 minutes to walk away with over priced coffee that was made wrong.
Made me late to flight so I ended up throwing it away. Safe your money and time go somewhere else. Lots of better choices

Whole bunch of young kids that don’t know what they’re doing look like they’re high on drugs, very unprofessional in the kitchen, playing rap, music and goofing around

Atmosphere: 1

Food: 1

Service: 1

Don't spend alot of money at other places in the airport, come to dunkin. You get a bang for your buck. The employees are also very friendly and fast. I Love the vibe, and the whole environment and experience!!!!!! Food and coffee was fresh, highly recommend. ?

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Sausage Egg and Cheese, Hash Browns

This Dunkin’ is simply the best! They are always so accommodating, respectful, friendly and prompt! I don’t know they do it! Lisa, one of their managers, is a treasure and always leads by example!

Atmosphere: 5

Food: 5

Service: 5

Wednesday 6pm shift doesn't like their job. A avocado toast ordered after me came out 5 minutes before mine. Waited 20 minutes not exaggerating for 1 slice of avocado toast.

Atmosphere: 1

Food: 2

Service: 1