Dunkin'

1404 E 9th St, Cleveland
(216) 523-1120

Recent Reviews

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Madee Reed

Dunkin Donutshelteracismealifevil

Atmosphere: 5

Amee Klinger

Brian was the most helpful and responsive person ever! I had to make a pick up order for my event and he went above and beyond. I look forward to working with him again!

Atmosphere: 5

Food: 5

Service: 5

tia organ

I come to this dunkin a lot. And over the past year, the service and food quality have continued to diminish. In rhe past two weeks, they have messed up my order 4 times. If I say no egg, there's going to be an egg. If I say butter on the side, they're going to slap all the oil and butter on my croissant. Might be time to switch to another dunkin.

Atmosphere: 2

Food: 3

Service: 2

Ben Yedder

No public restrooms even for paying customers, prices higher than other DD

Atmosphere: 1

Food: 2

Service: 1

peter gao

So ugly, this store. I can’t imagine why this store is still here, it should be closed. I am a loyal customer for Dunkin’ donuts for over ten years. Every store I visited was good,except this. The service so bad, they got restroom, no for public, which is understandable.yet, not open to customers, I was in a hurry, I talked to the front desk, the supervisor and maybe their manager, just asked them to do me a favor to use the bathroom. No way, so bad, so bad. Even they wouldn’t give me the discount my app offered. Nerver visit this store, maybe quit the app.

Atmosphere: 1

Food: 1

Service: 1

Christina Morris

NO SEATING
If you're coming from the train and looking for a place to wait early morning (like at 6AM when everything else is closed) there is no seating here, just a grab and go. Don't believe the photos. The chairs are put up indefinitely, I asked.

Atmosphere: 2

Service: 5

samantha Dennison

They do an amazing job every single time I go to Dunkin

Atmosphere: 5

Food: 5

Service: 5

Darmie Rudisill

It's like COVID in here all over again. No place to sit all the chairs all tied up. And a great part is a fact of their guarding their restrooms not available. I will ensure the owner of this store becomes well aware from corporate because the lady would not let us use the restroom while we were making our purchase. Needless to say no purchase was made I will spend my money at another Dunkin' donuts that appreciates their customers. You sir or ma'am whoever is in charge will definitely hear from corporate on this matter especially when you have a individual do enough but standing guard.

SJ H

Customers are not allowed to use the restrooms. Why on earth, I have no idea. There is no dine in seating, strictly carryout. There is no parking. You will get hustled gor money by street beggars. They're only open until 3. Other than that, you will get the same quality food as another of the others. I recommend any other Dunkin besides this one.

Atmosphere: 1

Food: 3

Service: 1

Recommended dishes: Dunkin Donuts

Tom Hovland

Always go to Dunkin’ every visit downtown. Sorry to miss Dunkin’ Christmas Day.

Atmosphere: 5

Food: 5

Service: 5

Mercedes Perkins

Whenever that was making sandwiches this morning she don’t need to be back there made me waste my money making everything undone nd she rude

Food: 1

Service: 1

Mark L

Great service, food and staff. The homeless folks outside every morning, very very aggressive. Sorry but, don’t need to get followed to my car door every morning.

Atmosphere: 1

Food: 5

Service: 5

Ryan S

Owner doesn’t open the restrooms to paying customers.

Kemp Harr

Police tape keeps you from sitting down in the dining room. Carry out only and hot food is not hot

Atmosphere: 1

Food: 3

Service: 3

Carolyn Lofton

I love that place and the team that works there ❤️❤️

Kid-friendliness: I would take my grandkids there

Wheelchair accessibility: It's easy to enter on both sides , don't worry, you"ll get in

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Dunkin Donuts

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