Fluffy Duck Café
10001 Chester Ave, Cleveland
(216) 218-9447
Recent Reviews
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They won’t give you the wifi password even though there is a definitely a duck guest wifi
My friend and I purchased coffees, but the staff told us we couldn't sit and drink them because we didn't purchase food. Of note, the cafe was empty at the time, so we weren't taking a table from someone else.
Owner was so rude.
Guy did not acknowledge me when I entered and I had to get his attention after a minute of standing there when it was completely empty. No water or napkins or anything available. Good breakfast sandwich, however, bathroom was dirty and obvious it had not been cleaned in a while. Paper towel dispenser did not work either. Would have given a higher score until I saw the bathroom.
Very very bad service. Food was fine, nothing special, but the employee was not friendly or accommodating. Got kicked out after studying for an hour and a half while still sipping on my drink I had bought there.
Food’s okay, customer service is horrible. Seen multiple customers get yelled at by the owner for no reason.
This guy is awful, place is not clean.
my friend and i were trying to get drinks but a older male employee was so rude abt it we just dipped, he literally told us we can only get coffee if we leave.
I love the food. Everything is so tasty and fresh but it would be nice if they would change the bread to the sandwiches .... When asked.... They are nice in person but phone etiquette is not their specialty.
Stopped in because Google said it was a bakery. There were dozens of sandwich buns on the table and when I asked to buy one an extremely rude employee said no and turned his back to me and walked away. Unbelievable
Restaurantji Recommends
What else is there to say that hasn’t already been said…to be brief, this place is very strange. Food is good. Coffee is fine. Service is terrible. I can’t even imagine why they act the way they do. I have lived in several cities that have notoriety for poor service, but even there I haven’t been treated like this. They complain when you only order coffee. Even ordering a pastry isn’t good enough for them to allow you to sit in their restaurant and eat. Coffee is only to go essentially. They are grumpy, always. Place should just close already. These people seem miserable.
Excellent every time!
This place is not worth the money. Attitude for no type of reason and the food wasn’t even all that. Save yourself the disappointment and go somewhere else
The Fluffy Duck Cafe has some of the most atrocious service I’ve ever experienced. They're quite rude and not at all welcoming. Please stop treating your own customers so disrespectfully. Your food is nowhere near good enough to even take out let alone deal with such service.
this establishment is very rude and disrespectful to guests.the customer service is horrible! would not recommend coming here at all
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