Greatroom
1360 W Mall Dr, Cleveland
(216) 736-7080
Recent Reviews
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Love coming back to Cleveland and enjoying great food!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hummus Plate
Good hotel bar and restaurant. Varied beer selection. Good food menu options.
Atmosphere: 5
Food: 5
Service: 5
We were standing at the host stand waiting for a while (but we did come around 2 pm). After we sat down our waitress was great. The food is pricey for what it is, but the portion sizes are good. It was very convenient in the hotel lobby though.
Atmosphere: 4
Food: 4
Service: 4
We were staying here and it was raining so we opted for “in building” and was totally amazed. For starters we had the best and most gorgeous hummus platter I have ever had, see the photo. The burger, fries, turkey club and chips were equally as good, but I am still shocked at the hummus platter.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Key Tower Burger, Hummus Plate
Surprisingly good food and service plus great people watching. My wife and I ate here the evening after the women's final four game and this hotel was the official hotel for the tournament, so quite the parade of fans, athletes and staff either celebrating or nursing hurt feelings.No reason for a lobby restaurant in a major chain hotel to be any good but this one was, as testified by many of the reviews. I had the ribs and my wife had a cheese pizza. Both very worthy. Servers were hustling but helpful and polite.
Atmosphere: 4
Food: 5
Service: 5
Apparently this is the great room. We're there for the stair climb challenge and big open space. Carpeting was clean. Service at the hotel was great. Friendly staff.
Atmosphere: 4
Dinner menu Burgers and soup was excellent. Breakfast menu was not so great for the price. Waffles and Tower breakfast was ordinary
Great little hotel restaurant the food is really good the people that work here are really nice and welcoming we ate here three times during our stay never
Atmosphere: 1
Food: 4
Service: 3
Early morning buffet items tend to be cold, but I'm sure they take some time to heat up
Atmosphere: 5
Food: 3
Service: 5
Great
Atmosphere: 4
Food: 4
Service: 4
Restaurantji Recommends
It's a hotel lobby restaurant and bar that's overpriced but it's conveniently located if you're staying in the hotel and the service and atmosphere are way above standard
Atmosphere: 5
Food: 3
Service: 5
Recommended dishes: All-American
It's my
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Classic Caesar Salad, Key Tower Burger, Flatbread, Hashbrowns, Grilled Akura Salmon Fillet, Hickory Roasted Akura Salmon
I was staying at the Hilton this pass weekend. And stopped by the great room. Man did I have a great time. The host amber is VERY friendly talking to her is like talking to a long lost friend. Very nice very down to earth beautiful smile and was able to talk to us in Spanish! Also the bartender Moni I believe her name was . Was also fluent in Spanish and was super nice! We came back to the great room a few times over the weekend and amber remembered us held good conversation before getting us a server. We came back before we left back to Nyc to say good bye to her . They have the prefect person working as a host because she’s amazing with people definitely sets the tone of the hotel seeing her face and smile and personality to match. Very genuine soul !
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hickory Roasted Akura Salmon
I had the grilled chicken caesar salad that was awesome very tasty. Nice place almost too open and very loud this day because it was a football game.
Atmosphere: 4
Food: 4
Service: 5
It's a hotel lobby restaurant and bar that's overpriced but it's conveniently located if you're staying in the hotel and the service and atmosphere are way above
Atmosphere: 5
Food: 3
Service: 5
Recommended dishes: All-American
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