Hong Kong Kitchen
2802 Clark Ave, Cleveland
(216) 566-8811
Recent Reviews
Sort by
Atmosphere: {{ item.info.Atmosphere }}
Food: {{ item.info.Food }}
Service: {{ item.info.Service }}
Recommended dishes: {{ item.info['Recommended dishes'] }}
I ordered here several times without an issue , except for tonight's. I order with Uber Eats and never had a problem. I ordered my usual Chicken with Garlic Sauce Combination plate , pint of Wonton Soup, and a bottle of Coke. They got the Wonton soup and Pop correct , but gave me the wrong other food . They gave me some kind of beef dish and a container of white rice, no chicken with garlic sauce and no egg roll. Got refunded from Uber Eats for getting wrong item , but called to tell them what happened , and to see if they had the chicken with garlic sauce before I reordered, dude on the phone was rude and didn't seem like he cared and even blamed Uber Eats. BAD customer service, and you guys lost a long time customer.
Atmosphere: 1
Food: 1
Service: 1
I've had a horrific experience at this Chinese restaurant. The food quality is appalling, and I strongly suspect they reuse and reheat old food. Since eating here, I've been experiencing severe food poisoning symptoms, including non-stop vomiting, recurring fevers, and persistent coughing. To make matters worse, the customer service is extremely poor. I strongly advise against eating at this restaurant.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Shrimp Fried Rice
I went today at 7:01 at night, terrible service, don't go, I went, they didn't want to take my order, I told them, well, close the doors if you're not going to take orders, then they tell me if we're going to close them and people from doordash came in and why? They didn't want to take it, what a horrible service, I don't recommend it at all 😡
Atmosphere: 1
Food: 1
Service: 1
They never answer the phone and won’t send gravy with egg foo young
Food is absolutely terrible ordered door Dash. It came quickly, but they brought the wrong food. I wasted my money entirely. I ordered chow fun flat big noodles. I got two orders of mei fun tiny little rice noodles nobody likes. And that's NOT AT ALL the same thing. And then I ordered two pork egg rolls and something was smelling sour I couldn't figure it out, told my husband we figured out the egg rolls were VERY sour smelling and I'm worried cause I ate part of one of them. Then I ordered pork fried rice, the rice is hard, not done all of the way, there is no bean sprouts, no onions inside of it. It was absolutely horrible I wasted my money, dont want any of it and want a refund.
Food: 1
Service: 2
Ordered take out. I’m from New York so nothing compares to our Chinese spots. But this is pretty decent for Ohio food. I would come back to order something different this time. Good job yall
Atmosphere: 4
Food: 3
Service: 4
They don’t make sure you have any thing to eat with in your bag they don’t give you napkins or any sauce so please make sure you check your bag!!
Portions are massive spot on felt like they packed my container but it was a little bland and they no give me the sweet and sour sauce. If you read that in a voice that’s your problem.
Vegetarian options: No many options would like to see sesame tofu on the menu
Atmosphere: 3
Food: 3
Service: 5
Ty I will be going back
Atmosphere: 5
Food: 5
Service: 5
Order was simple enough, lemon chicken. I've had lemon chicken all over the US but never so bad as served here. It should be lemon CHUNKS, not wafer slices, dipped in a tempura batter and fried til golden. Wrong move #1, they used wafer slice chicken like would be served in non-fried dishes. Mistake #2, the batter isn't tempura. Mistake #3, fried until chicken is hard as a rock. The sauce was soupy, not viscous at all, but might've been ok if the rest wasn't so horrible. Wholly inedible.
Food: 1
Restaurantji Recommends
Person taking order dont know how to speak wanna come out rude ask to make a a special order he like not an option place is trash cant even walk in
Terrible service, went to order food and the guy slammed the door in my face and refused my order an hour a 10 minutes before closing. Definitely stay away from!
Atmosphere: 1
Food: 1
Service: 1
Wonton soups is delicious I recommend coming back anytime if you’re feeling sick get this soup also worth the price too.
Atmosphere: 5
Food: 5
Service: 5
Food is always fresh and quick!
Food: 5
Service: 5
The Rangoon's were so good
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: crab rangoon 6 蟹晚吞
Loading...