Inca Tea Cafe CLE Concourse B

The person serving is rude and arrogant. She doesn't accept questions. Don't order the tea because it must come with bad energy.

Atmosphere: 1

Service: 1

I had a disappointing experience with a staff member who seemed visibly uninterested in helping customers. Her attitude made it clear she didn’t want to be there, which resulted in a poor experience for us before our flight. Instead of assisting with a positive approach, she seemed to put the blame on the customer, which added unnecessary stress to an already hectic travel day. If someone doesn’t want to be in a customer-facing role, it’s probably best they reconsider their position. I hope management addresses this to improve the experience for future travelers.

Atmosphere: 2

Food: 4

Service: 1

The girl serving was mean and in a bad mood. Really grouchy and wouldn't even say hello. She must of had a bad morning . I was glad to find vegan gluten free . But at the price of an interaction like that. Almost not worth it

Atmosphere: 5

Food: 5

Service: 1

I'm not sure whether there are two locations, but I found one in Concourse C.Very helpful and friendly service. Good iced coffee and avocado toast with an egg added. It's the first time I got exactly what I wanted for breakfast at the airport and I didn't feel like a PITA at all. Thanks!

Food: 5

Service: 5

I stopped by to get a tea because starbucks was busy and I can see why. Tea was not nearly as good as starbucks and service was very poor. Avoid this place.

The tea here is great I love the peach flavored tea omg. Must try

No rental car companies are open for those arriving on late flights?

This airport is extremely unorganized and full of rude and unhelpful employees. There are signs telling you to stop in certain areas and then the employees yell at you for stopping, yet no one directing the flow of passengers. The security line was ridiculous and yet again no one directing where to go in the three starting spots they had, backing everyone up. Everyone in the line was upset and confused. The security check people were rude as hell with attitudes. I stepped on the yellow footprints for the scanner and she yelled at me telling me I had to be INSIDE the footprints and then yelled at me to be ON the footprints when I shifted inward more, since that’s what she told me to do. I will never come to this airport flying in or out again.

I was out of work because of the ongoing pandemic, then i got introduced to Mrs HAMMOND LISA, i started last week with $800 and i have earned up to $9100 in just 7days.. i did my research properly i must confess nobody handles business like SHE do. i'm privileged to work with HER, you can get HER through this link

Good coffee, bad tea. Ordered a green tea that I couldn’t drink because it was heavily spiced and I do not like herbal teas. I checked out the website and found there is coconut and ginger in the green tea which is not advertised on the signage in the cafe. If you’re into extra flavors in your tea you will be fine, but if you’re a purist and actually just looking for a high quality green tea, you will not be happy. Went back and got a drip coffee with cream that was fantastic though!

Terrible business owner, doesn’t pay contractors for work done and doesn’t honor The gift cards he gives out.

Due to a miscommunication my special needs uncle wasn't brought down to baggage claim to where we were supposed to meet him (this was not on the airline). The police, security and everyone involved got together and found him. Had he not wondered around it would have been faster, but after 45 minutes they reunited him with his family.. Thank you so much everyone!

Worst airport ever. Dirty and it took 2 hours to get our luggage from the plane

Easy in and out great parking easy to find.

Nice and safe airport. Easy access to my destinations