Jimmy John's
836 W St Clair Ave, Cleveland
(216) 727-0080
Recent Reviews
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Love this place. 20 bucks is 20 bucks.
Atmosphere: 4
Food: 5
Service: 5
This place was immaculate. Very clean and nice place. I was even a pain of a customer because I forgot to ask for my sandwich toasted and they fixed it no questions.
Atmosphere: 5
Food: 4
Service: 5
I was skeptical to come back to this place but I happen to be downtown and let me say what a 180. First off I got there around 2 pm and the store was clean and it smelled amazing. The food was good and fast and the 2 employees (lady and a gentleman) that I saw there was very nice and accommodating. Even checked on me midway thru my meal. Not really heard of in fast food anymore so I will definitely be back if this the service I’m receiving. Great hires and I hope they get raises ☺️
Atmosphere: 5
Food: 5
Service: 5
Delicious 😋
Atmosphere: 5
Food: 5
Service: 5
Well I gotta say I see There's new ownership and what a difference its made in just a few weeks last time I was there the employees where just sitting down not acknowledge customers and acted like it was such a chore to serve you, but now your actually greeted when you come ,I'll definitely be back
Atmosphere: 5
Food: 5
Service: 5
Got me a gargantuan today that shit was smacking love this place , 10/10 super friendly ppl working there too
Atmosphere: 5
Food: 5
Service: 5
Just went in food was great and service was fast, thank god for the new ownership they are really making this place great again !
Atmosphere: 5
Food: 5
Service: 5
I recently visited and was blown away by the changes! The new management has truly elevated the experience—service was exceptional and lightning-fast. The new staff were friendly, attentive, and clearly passionate about their work. Plus, the food quality was outstanding, fresher, and tastier than ever. I had an amazing time and can’t wait to come back! Highly recommend!
Atmosphere: 5
Food: 5
Service: 5
Great food. I love the Vito sandwich and pickles.
Atmosphere: 4
Food: 5
Service: 4
I just wanna know when will this store open?
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Delicious food. Always love the bread with a nice warm crust. Service is fast and super friendly. I always get a superb vegetarian sub.
Atmosphere: 5
Food: 5
Service: 5
Just like the slogan, service is always super quick, the staff is friendly for the most part, and the food is always fresh and tasty.
Atmosphere: 5
Food: 5
Service: 5
Garbage customer service. They mess up time to time and fight you when you bring it up and ask for it to be fixed.
I eat there once or twice a week for almost a year and I recently brought a mistake up and the guy behind the counter basically called me a liar because I didnt call and yell at them right when it happened. Then said I need a receipt, but the order history and confirmation on the app wouldn't suffice as a receipt apparently.
I guess the little mini dude who always looks really really high is in charge now - good luck dealing with his idiocy.
I visited this Jimmy John’s recently, and the experience was a bit of a mixed bag. The bread was genuinely good—fresh, soft inside with a nice crust. The sandwich itself was okay, but nothing particularly memorable. As a vegetarian, I found the menu pretty underwhelming—just a couple of basic options, not much variety or flavor.
Service was quick and polite, which I appreciated. However, the location was a bit hard to find, and parking was a hassle—there’s a paid lot with only a few spots, and they were mostly full. The area around the store wasn’t the cleanest, and the inside felt cramped and a little dull.
Not a great spot for families or anyone needing wheelchair access either—the setup inside is tight, and the entrance isn’t very accessible. Overall, it's fine if you're nearby and just want a quick bite, but I wouldn’t go out of my way to come here again.
Atmosphere: 1
Food: 2
Service: 3
Very bad service and staff the food wasn't that good
Atmosphere: 1
Food: 1
Service: 1
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