Extra poor service, told it was a 45 minute wait on chicken. Asked for number to make complaint, mgr. Came to windows telling me it's 45 minutes on chicken. Wow do better people. What a Shame
Atmosphere: 1
Food: 2
Service: 1
S G
I walk in they are talking to each other about non work issues takes forever to get your order placed then another hour just to make it. So I started ordering on line, that doesn't work at all, another hour to wait for pick up and they still don't get the order right. My family is hungry. I've waited an hour for an on line order to hear no mire regular chicken I have to take crispy. Then they don't give us our 2 mashed potatoes. The doors locked so I can't go back. They yelling at the guy for not making chicken, but I've been there for an hour nobody called for it at all!!! I definitely won't be back. Sick of that bullshit they serving. How do you place an order on line and still have to wait 30 plus more minutes when you show up. Just for them to not get it right. Every time it's 30 plus minutes. I will not be back!!
Atmosphere: 1
Food: 4
Service: 1
Jasy Re
I'm done here. Will NEVER BE BACK!
Atmosphere: 1
Food: 1
Service: 1
Edilberto Colon
This is not the first time I haven't received all my food or have been given undercooked food. One of the last time I was told they serve more than just chicken and all I could do is laugh.
Atmosphere: 1
Food: 1
Service: 1
La Queta Worley
I just wanted to take my daughter here for the food she wanted
Atmosphere: 5
Food: 5
Service: 5
Michelle Johnson
Regularly out of what I want, and food is hit or miss.
Food: 3
Service: 4
Nia McBrayer
Horrible service....lady didn't want to make the GrubHub order cause the customer ordered to much had attitude with me when I asked what them being short staffed had to do with them making her order........this store is slow and very very rude
Atmosphere: 1
Food: 1
Service: 1
Thaddeaus Lowe
If I could give 0 stars I would!!! I was on my 30 min lunch break. Drove thru
Atmosphere: 1
Food: 1
Service: 1
MB
2/3 times they don’t add napkins and a plastic fork (I usually get coleslaw), so I usually have to go back in the drive-through line for that - that’s if I notice while still close to the location. So a lot of times I have to double check for the napkins and plastic fork. Would be nice if emphasis was laid on making sure every bag has napkins and a fork where required before it’s handed over to the customer.
Food: 4
Service: 3
The Legend Kc
The food was not done and the service was not that good
Waited two hours for my order...actually still waiting btw, still haven't got it. My delivery driver just told me he wants to leave, I'm stuck in an endless loop of waiting for my food. I'm about to breakdown. Want to cancel my order but feel too bad to do so, will be calling corporate.
Atmosphere: 1
Food: 1
Service: 1
Rebecca Azir
I dont really care for fast food..KFC is the closest to home cooking..my opinion..Went for lunch...they messed my order up called immediately let them know I would be back on my next break told them.i ate on the smallest piece of chicken had to eat something it was my lunch break ..lady Said she understood told me to ask for Ken he would be the next manager on shift by the time I could get back and she would let himknowi wouldbecoming...The cashier was just as. Empathetic upon my arrival..gave him my food he gave it back and sd maam keep it for ur inconvenience u shouldn'thave had to come back...well KEN the manager comes and has a total opposite demeanor demands the food back and also deducts a piece of chicken from my order for the one I ate on..gas is 3.19 a gallon so between the gas. to get there ,the gas sitting in line ,the gas wasted as i had to pull around and wait another10 minutes for them to bring my food out..and the gas getting back to work..not to mention my time both breaks wasted gone.I.Feel The very least Ken could have done was apologize for one...and also let me keep my piece of chicken 😂..Funny but not funny that was petty and I'll make my lunch from now on..I'll save my 20$ per week aka 1,040 per yr Thanks Ken
Service: 1
Koma
My tenders were not crispy. They were sogy in some spots
Atmosphere: 1
Food: 1
Service: 3
Aaron C.
I ordered a 8pc. Dinner and it came with coleslaw and mashed potatoes. I asked for macaroni and cheese, she said I could only get coleslaw.then when I looked at my chicken, I was giving 6 legs and two thile,no biscuits for $30 ,So if you go there look at your food before leaving. I will never go back.
Atmosphere: 1
Food: 1
Service: 1
Koma Davis
My tenders were not crispy. They were sogy in some spots
Extra poor service, told it was a 45 minute wait on chicken. Asked for number to make complaint, mgr. Came to windows telling me it's 45 minutes on chicken. Wow do better people. What a Shame
Atmosphere: 1
Food: 2
Service: 1
I walk in they are talking to each other about non work issues takes forever to get your order placed then another hour just to make it. So I started ordering on line, that doesn't work at all, another hour to wait for pick up and they still don't get the order right. My family is hungry. I've waited an hour for an on line order to hear no mire regular chicken I have to take crispy. Then they don't give us our 2 mashed potatoes. The doors locked so I can't go back. They yelling at the guy for not making chicken, but I've been there for an hour nobody called for it at all!!! I definitely won't be back. Sick of that bullshit they serving. How do you place an order on line and still have to wait 30 plus more minutes when you show up. Just for them to not get it right. Every time it's 30 plus minutes. I will not be back!!
Atmosphere: 1
Food: 4
Service: 1
I'm done here. Will NEVER BE BACK!
Atmosphere: 1
Food: 1
Service: 1
This is not the first time I haven't received all my food or have been given undercooked food. One of the last time I was told they serve more than just chicken and all I could do is laugh.
Atmosphere: 1
Food: 1
Service: 1
I just wanted to take my daughter here for the food she wanted
Atmosphere: 5
Food: 5
Service: 5
Regularly out of what I want, and food is hit or miss.
Food: 3
Service: 4
Horrible service....lady didn't want to make the GrubHub order cause the customer ordered to much had attitude with me when I asked what them being short staffed had to do with them making her order........this store is slow and very very rude
Atmosphere: 1
Food: 1
Service: 1
If I could give 0 stars I would!!! I was on my 30 min lunch break. Drove thru
Atmosphere: 1
Food: 1
Service: 1
2/3 times they don’t add napkins and a plastic fork (I usually get coleslaw), so I usually have to go back in the drive-through line for that - that’s if I notice while still close to the location. So a lot of times I have to double check for the napkins and plastic fork. Would be nice if emphasis was laid on making sure every bag has napkins and a fork where required before it’s handed over to the customer.
Food: 4
Service: 3
The food was not done and the service was not that good
Atmosphere: 4
Food: 2
Service: 4
Restaurantji Recommends
Waited two hours for my order...actually still waiting btw, still haven't got it. My delivery driver just told me he wants to leave, I'm stuck in an endless loop of waiting for my food. I'm about to breakdown. Want to cancel my order but feel too bad to do so, will be calling corporate.
Atmosphere: 1
Food: 1
Service: 1
I dont really care for fast food..KFC is the closest to home cooking..my opinion..Went for lunch...they messed my order up called immediately let them know I would be back on my next break told them.i ate on the smallest piece of chicken had to eat something it was my lunch break ..lady Said she understood told me to ask for Ken he would be the next manager on shift by the time I could get back and she would let himknowi wouldbecoming...The cashier was just as. Empathetic upon my arrival..gave him my food he gave it back and sd maam keep it for ur inconvenience u shouldn'thave had to come back...well KEN the manager comes and has a total opposite demeanor demands the food back and also deducts a piece of chicken from my order for the one I ate on..gas is 3.19 a gallon so between the gas. to get there ,the gas sitting in line ,the gas wasted as i had to pull around and wait another10 minutes for them to bring my food out..and the gas getting back to work..not to mention my time both breaks wasted gone.I.Feel The very least Ken could have done was apologize for one...and also let me keep my piece of chicken 😂..Funny but not funny that was petty and I'll make my lunch from now on..I'll save my 20$ per week aka 1,040 per yr Thanks Ken
Service: 1
My tenders were not crispy. They were sogy in some spots
Atmosphere: 1
Food: 1
Service: 3
I ordered a 8pc. Dinner and it came with coleslaw and mashed potatoes. I asked for macaroni and cheese, she said I could only get coleslaw.then when I looked at my chicken, I was giving 6 legs and two thile,no biscuits for $30 ,So if you go there look at your food before leaving. I will never go back.
Atmosphere: 1
Food: 1
Service: 1
My tenders were not crispy. They were sogy in some spots
Atmosphere: 1
Food: 1
Service: 3
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